• Stevemadden.ca

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Overview

Stevemadden.ca has a rating of 1.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Stevemadden.ca ranks 256th among Designer Clothes sites.

How would you rate Stevemadden.ca?
Top Critical Review

“Horrible Customer Service”

Gaby W.
6/10/20

I made a purchase on May 6 and it's June 9 and I still haven't received any update about my order. I emailed them twice and called various customer service numbers and I didn't get any response and my calls were not picked up. I am completely appalled as to how a company can have such horrible customer service, basically leaving no one to pick up customer inquiries. I am beyond frustrated.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user megj26
2 reviews
14 helpful votes
January 10th, 2023

Ordered shoes supposed to arrive 6-8 days and after 2 weeks, not even shipped! I keep emailing and they tell me to just wait. Horrible service.

Tip for consumers:
Don’t order online

Thumbnail of user gabyw5
1 review
0 helpful votes
June 10th, 2020

I made a purchase on May 6 and it's June 9 and I still haven't received any update about my order. I emailed them twice and called various customer service numbers and I didn't get any response and my calls were not picked up. I am completely appalled as to how a company can have such horrible customer service, basically leaving no one to pick up customer inquiries. I am beyond frustrated.

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