Stella & Dot

The gold changes colors. They claim its 14k its definitely not. When you return the jewelry they refuse to give your money back but offer you a credit which does not cover the entire cost of the chain you returned. All reviews must be friends or family. Stay away from this company if you want your neck to stay the same color.

I was given a charm bracelet for my birthday... a few years later I can't wear it because it's all tarnished, the charms and bracelet. It looks like junk. I have jewelry that I have had for several years and it still looks brand new. Stella and dot is expensive too. Too bad, but I would never recommend them.

Expensive and they don't stand behind their product. Tarnishes and poor quality. Poor customer service.

I ordered earrings on Dec 15. I keep going to the email I got that Says "consider it shipped" but it says no info is available until shipped. I've checked back for 5 days I with I hadn't ordered them if they are not going to arrive by the 24th.

I keep getting charged for products on Stella and dot even though I order one time only. I try to call their customer support and they refer you to a chat line that charges you a 1.00 but ultimately signs you up fir a monthly communication charge. I am going to cancel my subscription ASAP.

Necklace lost its coating and turned yellow. Do not purchase! Company give no warranty after 120 days.

I am still waiting for an item that should have been here two weeks ago. No word yet from customer service. I wish zero stars was an option.

Yes, it is costume jewelry, but for the price should have been better than dollar store quality. The item was tarnished on arrival. I have already tossed it. DO NOT WASTE YOUR MONEY ON THIS COMPANY. They lost my order, tracking showed label create but nothing else. I contacted them several times via the customer service email to say that there was a problem. (There isn't a phone option, that is telling as if they didn't have lots of issues there would be a phone number) They ignored the messages, the consultant had to get involved before they would check on why it never shipped when I asked her for a refund. They finally figured out they never actually packed the order and started the process over as if it was a new order. NO apology or any kind of customer service contact on it. I placed the order to help a friend start her own business with them. I have told her that she should go elsewhere as the above are not the actions of a good business to be involved in.

STELLA AND DOT IS A CHEAP RIPOFF OVERPRICED UGLY ITEMED COMPANY. DO NOT WASTE YOUR MONEY ON THIS CHEAP OVERPRICED $#*!.

I bought a Cosmetic Bag (Ikat Indigo) and the zipper never zipped properly. By the time I got around to calling the warranty period was over and they refused to make the situation right. So much for "DELIGHT GUARANTEED". This makes it easy to no longer be a customer. Horrible experience with phone support and chat session. This business must be headed out of business.

I bought a bracelet a few years ago. It had to be replaced once. The bracelet has a ton of rhinestones in it and they keep falling out. Stella and Dot will not replace because it was bought over a year ago. This is s very fancy bracelet that I have only worn about 5 times. If you are looking for quality don't look at Stella and Dot!

I specifically asked about the measurements of a bracelet I was interested in. The seller did not have to get back to me. She immediately told me what I wanted to hear and I ordered the bracelet at full price. A week later, it's on sale now for half price. The bracelet came today and does not fit. It is MUCH smaller than I was told. I was deceived and now I will never buy again from this company. They just do not care about he customers. Only our money.

I ordered a jacket from Stella and Dot on October 2. It took more than a week to get to me. It was too big. I found out that I had to go through a "stylist" to get the return label. That took a couple of days. I mailed the jacket back on October 13th. About October 23rd, I get a note from the "stylist" asking if I had returned the jacket yet. I told her that I wanted to cancel the order and get the money credited back into my account. Basically it took a whole month and i still didn't have the jacket in the right size in my hand.

This company's product is shoddy and overpriced. I have returned several pieces and had them break again. Product is not worth the price. After waiting on hold for at least 1/2 each time, listening to the same thing "we know your time is valuable" their probably saying - hee hee yeah try another way to get a hold of us. Good luck! Customer service - yeah I can't help you with that someone else will call you back. Quality assurance? More like cover thy $#*!. Check your policy.

I purchased a bracelet and within a year the elastic went in it so it was no longer wearable. Disappointing.

Another pair of Stella and Dot earrings tarnished! Every piece of jewelry has had a problem within a few months. My $9.97 earrings from Nordstrom Rack are far superior and so is their customer service. I'll never waste good money again on their crap and not worth calling. Don't be fooled by good reviews. They're all written when the product is received and not after 30 days when there's an issue and they don't stand behind it.

Don't deal with this company. I have made numerous phone calls ( never reaching a live person) and tried live chat, and numerous e-mails. No one will get me the return label to return my inferior product. I was going to return it and order a more simple version but am definitely having second thoughts. I only wish I had read the reviews before dealing with this company. EXTREMELY DISAPPOINTED.

What a bunch of junk! Oversold at a party! Called customer service to let them know it is tarnished and they said that's NORMAL. Its a bunch of overpriced costume junk! Don't do it!

For over $60 I expected my Stella & Dot bracelet to last more than a couple of years. The Renegade is a cute style, and from that perspective I was happy. But too bad the quality is so poor. I have very tiny wrists, but the elastic stretched out just from taking it on and off and then broke. Contacted S&D and they basically told me "too bad, so sad".

Well, that's a heck of a warranty and commitment to "delight"! This is really a company that operates with integrity and stands behind their product - yeah, clearly not. Needless to say, new Stella & Dot jewelry is not in my future. Plenty of other options that actually are cute AND can be worn.

Anone thinking about becoming a stylist
You will be very disappointed.

Expected to get support from my recruiter.

All I got was spam and text on my phone.

Nothing of interest.
Then had audacity 2 say she was helping

No mention of getting bookings.
Oh and she would show up with jewelry if I got a show.
NEVER again. Borders on scam big time!

I purchased some drop earrings from this place in a trunk show a friend invited me to and paid around 49 dollars for them and was told that they were 100% guaranteed to never tarnish so i gladly paid... sadly... a year later they tarnished and contacted stella and dot and someone named Marci DeArriba a Stylist responded to me saying they no longer make these earrings so they couldnt wouldnt help me get my earrings back as they were? What kind of slide is that? She also suggested i clean them but didn't know with what... literally a total airhead unsure how she was able to write me an email. NEVER BUYING THIS CRAP AGAIN obviously

I bought a pair of pearl earrings from them... damaged and wont refund... been arguing with them for years... yes I said years. I would not recommend anything about them.

I wish I had searched for reviews before wasting my money. My d-i-l had a party and I bought a necklace that cost way over $100 (For costume jewelry! The only reason I let myself get sucked in was being nice to d-i-l), she bought me a necklace that was about $100 and a bracelet that was about $50. This is a ridiculous price for costume jewelry and when you see how it holds up you know you have been ripped off. The gold paint on the necklaces started wearing off right away. The silver paint on the inside of the bracelet wore off after a few wearings and some of the bangle beads fell off. I felt badly for my d-i-l and didn't say anything until 2 years later she brought up the jewelry and since it had been laying useless in my jewelry box I told her how shoddy it was and that I couldn't wear it after a few times. Then I learned or was reminded they only have a 1 year warranty (show how proud this company is of their product). She agreed to bring up the poor quality of these pieces to her representative but as I understand it, the rep doesn't care, the year warranty is up. What a waste.