• StateRegistration.org

StateRegistration.org

Overview

StateRegistration.org has a rating of 4.96 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StateRegistration.org most frequently mention customer service, support team, and third party. StateRegistration.org ranks 2nd among DMV Other sites.

  • Service
    6
  • Value
    5
  • Shipping
    3
  • Returns
    4
  • Quality
    5

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • Time and time again, customer service of this group has been fantastic.
  • This site is really very good for Online Vehicle Registration.

Critical highlights

No critical highlights yet

How would you rate StateRegistration.org?
Top Positive Review

“Best app for traiding”

Oussama K.
4/11/24

Quotex is a powerful platform that provides traders with a comprehensive suite of tools and resources to enhance their trading experience. The user-friendly interface, coupled with advanced charting and analysis tools, empowers traders to make well-informed decisions. The wide range of assets available for trading, including cryptocurrencies, forex, commodities, and more, ensures diversity and opportunities for traders of all levels. Additionally, Quotex's commitment to security and transparency instills trust among its users, making it a reliable choice in the trading industry. Overall, Quotex is an excellent platform for traders looking to elevate their trading strategies and achieve their financial goals.

Top Critical Review

“Not the BMV but somehow the first website that comes up when you search for it”

Kristen Y.
2/7/20

Idk why this site shows up first in a google search but it does. And it fooled me. Make sure you double check URLs before doing anything online. I ended up paying for my vehicle registration twice because of all this nonsense. Luckily, this company actually refunded me after realizing that I very clearly didn't want someone other than the BMV handling my transaction.

Reviews (181)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (44) vehicle registration (15) support team (13)
Thumbnail of user anamikabanik329
1 review
0 helpful votes
October 31st, 2023

This site is really very good for Online Vehicle Registration. Trustworthy and reliable too. I will recommend everyone to use this site for Online Vehicle Registration.

Tip for consumers:
Everything is fine.

Products used:
Shoes, cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user hezekiahs14
1 review
0 helpful votes
August 31st, 2023

My wife and I completed our first counseling session earlier this month with NACA and it went better than i expected. Our counselor Thomas Rhodes was great. He responds timely and is making this process less stressful. I would definitely recommend the NACA program to first time homebuyers.

Thumbnail of user peraz
1 review
0 helpful votes
September 29th, 2022

The website failed to recognize that I have or had vehicle insurance for some reason. I got texts from the customer service staff notifying me of this. They answered every question almost instantly. They told me what they could do and what they couldn't. I requested that my insurance company re-post my insurance information, and the team kept telling me that it was not yet available. Eventually, however, they informed me as soon as it was.

Thumbnail of user kenc557
1 review
0 helpful votes
August 5th, 2021
Verified purchase

I made a key error, and I didn't realize I did, however this team caught it, rectify the issue. They fixed it while I'm in the middle of re-registing the same vehicle, what would have cause an other charged, but before I could finish, they email me with the correct information. Saving me time and headaches, and not to mention Saving my cash from being tied up.

Thumbnail of user user7172
1 review
0 helpful votes
April 29th, 2022

使用起來還不錯的軟件
但是必須更新到最高版本
希望能趕快能支援IOS15
使用權限快過期
也希望快點改善一下

Service
Value
Shipping
Returns
Quality
Thumbnail of user valerieb205
1 review
6 helpful votes
November 25th, 2019
Verified purchase

This was customer service and support above & beyond! Every email was answered so quickly that I opened it expecting a canned reply letting me know my email was received and someone would contact me in X business days instead I received thorough answers and a helpful person on the other side who took care of everything both times. I am military stationed out of state and this service was a huge help to getting my vehicle registration sorted and a burden off my mind. Polite, friendly, professional and beyond prompt. Thank you!

Thumbnail of user gilbertd51
1 review
13 helpful votes
March 18th, 2020
Verified purchase

For some reason the web site did not recognize that I have/had car insurance. I received messages from the support team informing me of this. They responded almost immediately to every question. They informed me what they could and could not do. I asked my insurance company to re-post my insurance information and the team continued to inform me that the information was not available and ultimately when it became available they informed me right away. It could not have been a more helpful experience.

Thumbnail of user glennc180
1 review
12 helpful votes
April 12th, 2020
Verified purchase

I had the most incredible experience via text with a person who went above and beyond to help me get my care registered. I don't know there name but they are simply amazing!

Thumbnail of user marianam45
1 review
15 helpful votes
January 10th, 2020
Verified purchase

They are fast, professional, send you text, email and answer real fast to all.
People to trust. Thanks!

Thumbnail of user stacyd117
1 review
16 helpful votes
February 25th, 2020
Verified purchase

Great service! Any questions I had throughout the process were answered very quickly and efficiently! Will definitely use again.

Thumbnail of user michellei44
1 review
1 helpful vote
August 6th, 2019
Verified purchase

I sent an email regarding an issue with not receiving my registration sticker, fearing it had been sent to a former address. I honestly didn't expect a reply, as customer service always seems to be disappointing in this day and age. Much to my surprise, not only did I receive a speedy reply, but one with helpful information that enabled a solution to my problem in record time. I cannot say enough about this service to show adequate appreciation for their help!

Thumbnail of user milliew20
1 review
1 helpful vote
October 18th, 2018
Verified purchase

Was worried my paperwork would go to an old address so took a shot at the link to stateregistration.org. Within 30 seconds I had instructions and support and assurance that everything was corrected with my new address. 30 seconds people! Then 2 follow up emails: "As soon as we verify the address update to zip *****, we'll immediately attempt to process your renewal and keep you advised." What?! - Awesome service.

Thumbnail of user hiroyoshit
2 reviews
6 helpful votes
December 5th, 2018
Verified purchase

I am nothing but so pleased and overwhelmed by Morgan's assistance beyond call of her duty. I just could not do it without her patient, diligent hello to me for trying to renew rigistration for 3 vehicles which registration expire same day. I just could not match PIN with correct registration car plate number.
Morgan was so outstanding rendering me enormous help to ignorant me
Thank you so much from the bottom of my heart

Thumbnail of user joshc186
1 review
3 helpful votes
June 18th, 2019
Verified purchase

You guys went above and beyond for me. Even answered questions on a Sunday. Amazing service. I will use this service to renew my registration every time. It was well worth the cost.

Thumbnail of user rebeccac266
1 review
3 helpful votes
December 18th, 2018
Verified purchase

I had not received my tag renewal by the expected date and decided to follow up with State Registration. I received a reply to my email within 15 minutes. The associate was polite in asking for additional information and kept me up to date with the steps they were taking. Within an hour, my issue was resolved. State Registration took care of everything. Their service was excellent and I would not hesitate to contact them again should the need arise.

Thumbnail of user paulr610
1 review
4 helpful votes
September 5th, 2019
Verified purchase

Hmm, single sentence above says it all. But I did appreciate the speed of response as well. Surprising as I'm a 'small-government' person in preference, and the DMV has historically represented the opposite of that w/ its size and slow processing n

Thumbnail of user stater
State R. – StateRegistration.org Rep

Hi Paul. Thanks for your review! We're a third party — that's why your experience was so much better than you're used to!

Thumbnail of user deniseh278
2 reviews
5 helpful votes
December 2nd, 2019
Verified purchase

I honestly clicked the wrong link to renew my registration - but so glad I did. The support team with stateregistration.org has been AWESOME! They respond personally Immediately!
I won't use anyone else now.

Thumbnail of user johnn714
1 review
16 helpful votes
December 5th, 2019
Verified purchase

This organization is first class and took care of an issue I had so rapidly. Absolutely trustworthy company... which all of us hope and pray for when we work with an online organization. Trust them completely. They are truly a first class online company.

Thumbnail of user katiek119
1 review
5 helpful votes
February 6th, 2019
Verified purchase

I mistakenly entered the wrong address during my attempt to renew my registration. I have loved the customer service process that notified my of the mistake and what needed to be done -- the text message update to check my email was so helpful to deal with it right away, and the fast response with a clear way to resolve the issue from what seems to be a real person (ha!) at 8:30 at night was awesome, too. You guys have an amazing customer service system!

Thumbnail of user evamgeliab
1 review
2 helpful votes
April 24th, 2019
Verified purchase

I needed to fe new my registration, but had issues with my emissions having been expired. Easy to do right? But want i appreciated was the on time communications and follow up from your agency. Step by step I was kept informed of what was needed, saved me time from taking time off work to renew my registration! Great customer service! Thank you!'

Thumbnail of user lindab1150
1 review
5 helpful votes
March 15th, 2019
Verified purchase

Thank you for taking care of my registration so quickly. I debated about renewing online but decided it would be easier than driving downtown, parking or finding a drive-through and then explaining what I needed. It was so easy and so efficient that I was, frankly, surprised. I'm grateful for your help.

Thumbnail of user sarap166
1 review
1 helpful vote
July 11th, 2019
Verified purchase

I ran into a little problem receiving my registration because my address wasn't updated. I recently moved and my registration was mailed to my old address. I notified them with my issue and they assured me I would receive my registration in 10 days and also offered me a print out so I can legally drive! How awesome is that! 10/10 would recommend to everyone I know!

Thumbnail of user shaunj21
1 review
1 helpful vote
August 15th, 2018
Verified purchase

I am very pleased with how tentative and responsive this business assisted me. I had an issue with the inspection site not uploading my vehicle inspection to the State of Texas database. I was assisted quickly and efficiently with haste and professionalism that exceeded my expectations. I truly envy this type of customer service and wish others could mirror this type of work ethic so that others may receive the same type of assistance as I have for the past issue. Thank you again and God bless!

Thumbnail of user theresec7
2 reviews
1 helpful vote
September 27th, 2018
Verified purchase

I was pleasantly surprised to discover there was a text service available to those who chose on-line renewal! I received prompt service by Bridgit and the other agents who processed my renewal. I had run into some technical error and she was able to assist via text messaging immediately. The error was corrected painlessly and swiftly. Would use this again. Best part is no waiting in line anymore! Thanks Bridgit for your help.

Thumbnail of user alisonl50
1 review
4 helpful votes
September 21st, 2019
Verified purchase

I really appreciate all of the communication and texts to ensure that I was able to renew my registration on time. I get busy and forget each year. This year I managed to get everything done on time. Last year, I waited in line, forever, just to get my car inspected, because I went the last day of the month.

I appreciate your customer service!

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Company Representative

Thumbnail of user stater
State R.

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