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Georgia
1 review
0 helpful votes
Follow Debra F.
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Awful customer service
February 15, 2025

I bought a new phone and did not change the number in stash, so when I go in they tax my old number and I can not get on line. I wrote customer gave them the name of what I had on certain days. Also when they took money out of my account on different day in 2024 and that on those days different amounts of money was taken out of my account. I even told them my social security number and they still not believe me and when I asked for a fax number they told me they did not have faxes.

Date of experience: February 1, 2025
Belgium
1 review
0 helpful votes
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Terrible experience
February 6, 2025

I cannot thank GLOBAL EMERGENCY RECUPERATION AGENCY enough for their exceptional service in recovering my lost funds. After investing $10,000, I was unable to get my money back and was even persuaded to make additional payments for taxes verification. Fortunately, I came across the GLOBAL EMERGENCY RECUPERATION AGENCY and decided to give them a try, their team of experts demonstrated professionalism and diligence throughout the entire process. They kept me informed and guided me every step of the way.
With their experience and determination, they successfully recouped my entire investment. I recommend this team to anyone facing similar challenges. They really restored my faith in recovery.
Kindly contact them via their websites: 0999.io

Date of experience: January 5, 2025
Algeria
1 review
1 helpful vote
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I thought it was only me who was complaining about this site till I checkereviews, I was about to get my money out for this scam platform by making a complaint to (global regain.org) after providing the transaction record of my deposit.

Date of experience: August 5, 2024
Florida
1 review
2 helpful votes
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If there were a choice to pick zero stars I would. This business does not care about you. They will take your money and charge you plenty of fees, but when it comes time to protect you from fraudulent transactions from sinister companies, they leave you hanging. I have been dealing with a fraud dispute with them and they have pencil-whipped it time after again stating "no error occurred". It's not an error, it's FRAUD and they don't care. I am removing all my money from this business and I will make sure that everyone knows that this company (STASH.COM) are USERS and don't care about people, ONLY MONEY! DISGUSTING!

Date of experience: July 29, 2024
Illinois
1 review
1 helpful vote
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Do not use Stash! And if you do use this app, get your money out ASAP! I used Stash for years and then I decided to take my money out of Stash and move it into Vanguard. It was impossible to transfer my money out of Stash even though I tried a total of 5 times. Stash kept on refusing the transfer on nonsense grounds even though we sent the documents to them multiple times. Then, when I tried to just take my money out, they locked my account so I had no access to my money. After over a month of trying to transfer my money out, I had no choice but to contact the authorities. If you have issues with getting your money out, I would recommend contacting the regulatory authorities because that seems to be the only thing this waste of space of a company ever responds to. Huge disappointment.

Date of experience: September 5, 2022
Texas
2 reviews
20 helpful votes
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I have been thoroughly cleaned by these con artists! I cant believe I have been so stupid. I have lost all my lifes savings plus took an extra loan to achieve certain benefits promised to me which have not materialised. They are so clever and all was plausable. My so called account manager totally wiped my account. It took quick intervention from (cryptiide001 outlook com) before i was able to retrieve what was mine back and for that i am really grateful. Please avoid like the plague. I would hate anyone else to go through what I went through. I dont know how to handle it all...

Date of experience: November 3, 2022
Nigeria
2 reviews
1 helpful vote
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They have scammed a lot of good folk money and it's really sad bcos they all put faith in them for results to get none above help with money reimburse
I got reimbursed when I filed a law suit against them with the help of Reguls.info

Date of experience: February 24, 2024
Virginia
2 reviews
10 helpful votes
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This place is the worse, i closed account to get my money now they wont give it back, they give u the run around, tthey say problem with my bank account but funny how they take money for there memnbership, now i open account again, but some reason my bank account they cant put my money there, now they send me paperwork to fill out. I dont know even how to start with all the questions and such, now i have to go pay a place to fill it out, poeple listen to me stay away from stash they will rob your money,

Date of experience: December 19, 2022
Hawaii
6 reviews
83 helpful votes
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So I started using stash a couple of months ago and it's been nothing but BS dealing with them. Customer service is unprofessional and unfriendly, when they were unable to help me I said to close my account and transfer my funds to my bank account. They come up with "since you haven't been with us for at least 90 days you forfeit all funds in your account. I had over $40 bucks in there. I contacted my bank and they will get the funds back for me. These people are cheats! Don't invest with these losers, Robinhood is far more better.

Date of experience: June 19, 2021
Alabama
1 review
1 helpful vote
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Don't do it please stay away from stash they lock your account for no reason for regular spending you do on a day to day basis I use to love stash not anymore I got to wait 5 days to be able to use money I worked for I won't let them get me again I'm putting my money in a real bank I can walk into and I can speak to a manager stash you made a bad business decision partnering with Stride bank worst bank ever

Date of experience: March 31, 2023
New York
1 review
7 helpful votes
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The other review is fake. Their customer support rivals NVIDIA. They can barely respond to your question. I emailed them back and forth 20 times before calling, expecting them to be less incompetent on the phone, and they weren't. It's consistent with their written grammar. I felt like I was talking to a child while talking to them, and I'm not sure if they weren't. Also, I heard Stash will lock your money with them, and they won't let you take your money back.

Date of experience: May 14, 2021
Portugal
1 review
1 helpful vote
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Stash Reclaim
April 13, 2023

They blocked my account saying its under investigation, i had a fortune on my account. All thanks to Crypto-recoveryltd com who i used to file a claim on my behalf.

Date of experience: April 13, 2023
Alabama
1 review
1 helpful vote
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Closing account
July 27, 2023

My mother had a account with Stash. She passed away and I am her daughter, i have the information to close account including certified death certificate. I emailed Stash about my mother's death. Its been a year since she has passed but I havr only worked on her estate a few times here and there. I came across her investment portfolio and her vestef interest and closing the account would be a final check for a little over 600.00. I was unfortunate to know my mother died without a will but also had no real property nor nothing of value to where I would have to open a succession which would have cost me more than what was left. But Stash on the other hand has other plans for my deceased mother's money. They informed me i needed a affadavit of small estate which in Louisiana would cost $300-$600 to have it filed. But i did not need this for any other transaction that i performed nor for IRS nor for bank. All i needed was death certificate and my ID. So 31 emails and still will not send me her money, which i can use for her headstone. One of the emails they said all i needed was death certificate and ID. Then the next 2 days are a nightmare. Another customer service representative chimed in and said the other representative made a mistake and i needed affadavit. Even though this is just 600 i will not give up. I am so done with company. Now they won't answer me at all!

Date of experience: July 27, 2023
Georgia
2 reviews
4 helpful votes
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Superfantastic
August 24, 2020

I have been a "Stasher" on Stash for five years. I LOVE their platform and the customer service is really Above and Beyond! I am very excited about the knowledge I have gained from Stash. I have learned soooo much about investing. I always wanted to gain knowledge about investing and it surely has come to pass. Stash cares about their customers and the incentives they give are really AWESOME! I recommended 10 people and everyone has had a great experience. Stash is the company to use if you are interested in creating your own destiny and investing in companies that you believe in. I have received very very good yields from the companies I invest in.

Date of experience: August 24, 2020
Florida
2 reviews
2 helpful votes
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Who Pays $9/mo?
March 18, 2023

What a ridiculous site. Who pays $9/mo for someone to hold their monies. Hell, my local bank doesn't even do this. Don't waste your monies.

Date of experience: March 18, 2023
Czechia
2 reviews
1 helpful vote
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Contact the above company for all kind of funds-refunds they are fast and reliable to get any of your issues solved in no time

Date of experience: September 17, 2023
New York
1 review
1 helpful vote
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They " inform " you of the variable " subscription fees" in the fine print. Have to search for 20 minutes for their phone number. BEWARE! Much more up-front companies that SHOOT STAIGHT!

Date of experience: December 10, 2022
Nigeria
2 reviews
1 helpful vote
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My account here with stash which was for investment and banking for years now and I had roughly 239kusd in it and I wanted to withdraw and I had issues doing that, I called their costumer support and I was spoken to rudely and on other occasion when they don't replied to me atall and It went on for weeks till I was recommended to JURIS RESOLVE.com who had helped me with pervious issues like this one and I explained to them once more and filled with them in getting and my money which I got in less than a week. My point is don't use stash if you don't want your money being locked up and if you have and are having similar issues get help from JURIS RESOLVE.com

Date of experience: January 20, 2024
Mississippi
1 review
0 helpful votes
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Excellent
December 1, 2022

I never received my $75 bonus from stash from y'all but other than that I love y'all you are awesome thank you for everything

Date of experience: November 30, 2022
Texas
1 review
1 helpful vote
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Thieves and liars
April 8, 2023

This company has repeatedly stolen from me. When confronted, they tell a different lie everytime, like most liars do.

Date of experience: April 8, 2023

Overview

Stash has a rating of 1.6 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Stash ranks 440th among Investing sites.

service
17
value
18
shipping
2
returns
3
quality
17