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Claim Your BusinessStarbucks has a rating of 3.39 stars from 247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Starbucks most frequently mention coffee shop. Starbucks ranks 5th among Coffee sites.
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Starbucks has become synonymous with quality coffee and a welcoming atmosphere. I appreciate the consistency of their beverages, as well as the variety of options available to suit different tastes and preferences. The friendly staff and cozy ambiance make Starbucks locations a favorite spot for catching up with friends or getting some work done. However, I have noticed that prices can be on the higher side, particularly for specialty drinks. Despite this, the overall experience of visiting Starbucks keeps me coming back time and time again
Im a Starbuck's fan, but I've never had an experience this dreadful. We go into Starbucks almost daily, mostly great service. Highway 8 store in Stoney Creek (Fortino's Mall) was making up their own rules. We wanted a call back from the manager, it never came. We called customer service and they forwarded a message to have the District manager contact us, they never did. We called back customer service to ask for the Area Manager to contact us. They never did. Plus, they said there was nobody higher in all Starbucks to refer this to. Each time we were told that we'd get a call back within 48 hours. We waited at least 72 hours each time. Is this the new direction of Starbucks Canada? This is how businesses fail.
It works, if im really in a rush and just HAVE to get my caffeine dose ahaha! But, would choose any local coffee shop any day. Although, their pumpkin spice drinks are top tier.
Starbucks in Sudbury MA inconsistent quality of cappuccinos of recent. Far better at nearby Whole Foods who have a Cafe counter at front of store...open til 3...and for less $$$ than Starbucks.
Products used:
Cappuccino
I always order the same thing. Tall - dark coffee with 1 raw sugar and "light" splash of cream.
So often my coffee is too white, too creamy.
There's got to be a standard that the staff at all Starbucks can get their system right, at my work place... 585 University Avenue Toronto, once u walk away, its too much hassle to return to get the problem fixed. And at the same time don't enjoy this cream with coffee flavor beverage.
It tasted like triple cream because coffee is not so hot.
Hope and wish they improve.
We just went to Starbucks in ATL Concourse C and got awful customer care. The drink I ordered wasn't made correctly and when I let them know they argued that it was. I paid extra for expresso and mocha drizzle which they said they were out of whipped cream too. The only thing that they added for me was the mocha drizzle. They didn't even put the caramel on top plus no whipped cream to put it on. They could have cared less. One lady was screaming at people waiting for their drinks about where to wait. She was very curt! I don't recommend this place.
Tip for consumers:
Staff was rude, took forever, made drink incorrectly and wouldn’t offer to make it right.
Products used:
Caramel Frappuccino at Starbucks in ATL airport, concourse C.
Their coffee is too strong, but I'd rather have it then places like diners and most fast food places.
I love your coffee but due to the unions stance on being pro Homus I have stopped bying your coffee. Is there away to find non union stores. If I knew that they are non union I would go to that store to buy my cup of coffee
Great costumer service but it was really slow. And instead of cleaning because tables
Are
Dirty and sticky they where talking
I purchases from them every single day for years, yes they have great drinks but what i did notice is you spend tons of money on their drinks and they charge you for every single extra item you get like an extra shot, extra whip cream, or vanilla etc. I buy 6 shots total on each drink and they give automatically 3 on a venti so i buy extra 3 shots but when you get the drink, they think you won't notice and dont give you the extra 3 shots which you had paid for. I also tip them but didnt notice i was ripped off until i left. I buy 6 shots everyday for years, i think i know what 6 shots look like in a drink. After a while i get so ticked off from being ripped off and this happens in every single store especially when they start getting to know you. Which does not make sense. I keep going back because honestly, im addicted to the caffeine and they know it. Not fair. They should stop ripping people off on their prices and what they order in their drinks
Products used:
Their venti coffee espresso drinks
Although Starbucks isn't my go-to place for coffee (I find the coffee sour, and doesn't compare to other coffee chains), I do love the aesthetic of the brand. I bought a tumbler from one of their shops and I use it daily! It's great quality, looks cute and makes me drink more water.
It was quite pricey at around $25 AUD. But I would definitely re-buy it.
Have been going there for years and the coffee keeps getting worst and worst. People that have no training whatsoever on how to make a latte or a flat white but charge u for it. It's nasty. Train your people.
I buy a coffee from them from time to time, but mostly go for their sandwiches with cheddar & egg and bacon too, great combination! That's actually sandwidches /i love about them) Their coffee is ok, quite tasty, but a little too expensive to buy every day, you know. And also you can find a cosier place to drink coffee with a friend, actually, not a chain restaurant. But i like their breakfasts and keep returining for them when I have money.
Poeple say this is the best coffee shop but its NOT there coffee is iether always burnt or too sweat.
So many people talking about them, but it's only coffee, you don´t need this for status.
I've had better coffee in my local coffee shop and it was even cheaper.
I appreciate that you have to hire Millenials with very limited attention spans but somehow the training is not sinking in. A great number of your workers seem to think it's ok to run out of coffee after which they quickly grind and start a new pot. Since they were chatting rather than working they pull a cup before the brew is finished. That's ok for the first customer but subsequently turns the rest of the pot into brown water.
Maybe try an edict that says the Bunn machines are running all the time. Given your cost of beans vs your charge out I suspect you can afford to throw some coffee away.
I go to Starbucks everyday! I expect the same drink and the way it taste to be the same everyday! The price for these drinks are not cheap! I want my drink strong with flavor, not to taste like water. I don't want to pay $ 5.00 for watered down drink at Starbucks! Sincerely, Refresher lover!
Deserts aren't always wow but coffee is good so if only their prices were cheaper. Love their new program for giving away food to the soup kitchens and stuff like that.
I would rather spend my money at one of those small local coffee hot spots where the service is both good and the price is fair. Service in Starbucks is generally good, but the bathrooms are quite dirty and in some places there is not enough seating. Overall a good place to go when there are no other options, but if there is nice local joint i am going to go there before I come here
I have had my lid fall off and spill all over me driving down the road twice in the last month. It's not the employees, it's the product Starbucks approves using.
I have always enjoyed Starbucks coffee but when managers and customers started to critique what other customers view on the internet via cell phone or laptop, that draws the line. Bow what I view is strictly private. I do not share what I view with anyone. In September of 2021, at the coffee shop in Colonial Heights in Petersburg Virginia I went to a site called Etsy which display hand made items. It showed sewing lingerie. I quickly X out the page because in 2019 a manager came to me about a lady who complained about what was on my cell phone. He said that he did not want to ask me to leave. This year in September the manager sat in front of me and said that what I saw was inappropriate. This was Etsy sewing of lingerie. She didn't say whether it was her or a customer or herself didn't approve. That was my last visit. OH THANK HEAVEN FOR 7-11 COFFEE.
Hi all, I'm not a fan of Starbucks mostly because of the cost but I do not wish for them to struggle. The good of Starbucks is they offer so many different types of beverages and provide employment for many. Here is what all of you have got to realize. Yes, Starbucks leans left in the political realm and have shown strong support for them BUT in return what has happened? Some of your stores are being forced to close. WHY? Because the political left is pushing the agenda to close the economy to hurt Trump. Well that isn't working but what is working is the left is hurting people like you and the places you like to go. A message has to be sent to the liberal left, because they have forgotten they work for YOU. You, we need to tell them get to work to help our nation and not continue to hurt families with your policies to promote money in your pocket and power in your hand. Vote republican, vote out all democrats. No not because the republicans are great but because at least they are not working at hurting families, they are interested in keeping people working. Think before you vote this year, look at what the left has done to hurt so many and done so without any second thought. Is that really who you want to see in power? They will come for you in a second if it will help them. Evil people need to be sent packing.
Starbucks's daily coffee is good but not great. I always order a Tall Blonde Roast with no cream or sugar. I like the taste of it that way, but sometimes I'm not very impressed with the taste and quality of the brew. Their baristas are extremely efficient but not all of them are friendly, I think Peet's Coffee is a better option for true coffee lovers.
Well for those who love this place more power to you but for me I just can not see paying such expensive prices for a drink. I do go there occasionally for a Chi Tea but only because I was given a gift card. But their employees are extremely friends and know how to treat their customers.
Honestly, never thought I'd hate it. I had the chance to try their drinks recently only ( never had the urge and temptation to do before) and I was really disappointed. Plain coffee. Nothing special about it. But for the price you may find something significantly better.
The coffee is somewhat acceptable, but the sandwiches are very good - if you are on the go, traveling both domestically or internationally, a good consistent place to grab something or have a meeting. Google Wifi is ok, not secured (open). It seems like the loyalty program requires more and more stars for free coffee, sandwiches - meaning they have really amped the marketing program, reduced the rewards.
My review just about Starbucks ice coffee.
I bought 2 iced coffee, and a few minutes later we have a half glass of ice in every glass. So, you received just half glass coffee and another half - an ice.
I'm not satisfied to buy $2.47 for ice (one coffee costs $4.93).
Starbucks uses the highest quality arabica coffee as the base for its espresso drinks. Learn about our unique coffees and espresso drinks today.
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