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Claim Your BusinessThis was my first order from Stamp and Go and will be my last. First off I was notified after placing my order of $130 + that several of the stamp pads and re-inkers were no longer available. Then when I received order the lids of three of the pads were broken. I'm relatively new to internet ordering and have never before had a problem. I can't seem to find a service number for the company to get an exchange. DO NOT USE THIS COMPANY! Carol in KY
This was my first order from Stamp and Go and will be my last. First off I was notified after placing my order of $130 + that several of the stamp pads and re-inkers were no longer available. Then when I received order the lids of three of the pads were broken. I'm relatively new to internet ordering and have never before had a problem. I can't seem to find a service number for the company to get an exchange. DO NOT USE THIS COMPANY! Carol in KY
Beware Stamp and Go - I placed two online orders with Stamp and Go, one on 9/18 (for $104) and the other on 9/19 (for $118). The 9/18 order was shipped and received, but the 9/19 order was not. PayPal records indicate that the 9/19 order was shipped and delivered, but not the 9/18 order. I think someone packed the first order and just scrolled down to my name and clicked the second order. I tried e-mailing the company twice, but received no replies. I have tried to work with PayPal to resolve this mix-up, but they apparently can only work with a single transaction at a time and not a mix-up of two. (I just tried submitting a complaint using the 9/18 transaction ID, but they haven't had time to review this one yet.) As you can imagine, losing $118 and being ignored is a very frustrating process.
I placed my order with them but the next day I received an email.It stated half of the things I ordered were no longer available. That was bad enough but when I received my order, the stamp I really wanted wasn't in there. I have emailed them 3 separate times but to no avail. No answer to my emails or anything. I know I am not their only customer but I would think in over a week they would have responded to my email. As good as their clearance item prices are, I probably will not order from them again.
NOBODY HOME@ Stamp and Go - Order arrived quickly, but wrong item shipped, when 3 resends of an email requesting to exchange item were ignored, I tried to find a phone number for this company, but to no avail. I never was able to get anyone to acknowledge my problem.
I ended up ordering the item I needed from another website called Scrapbook Creations for a cheaper price and lower cost shipping!
I wish I had checked this site before ordering from this company. They just informed me that half the items I ordered were no longer available and shipped me the other half: $7 of items with a $7 shipping fee.
I thought this site was a really nice and I had no problem buying from them. I would use them again.
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