Stackry

I paid a much higher price than the shipping charges mentioned in amazon for my order. So this was not a great experience for a person like me who buy products from US less often. But the process was quite easy.

Everything works as intented in general.
But the moment you see the shipping prices you guys charge for international shipping, my mouth drops.
I have CHECKED with friends in america, and how much it would cost them to ship the same size/weight as you do. And it's way less than what you charge.

Then you have the BALLS to say i saved multiple hundreds of dollars because i only had to ship 1 box instead of themultiple things i ordered.

Crazy expensive shipping costs. Way more than the Stackry calculator initially predicted which is the resign I signed up for this service in the first place. Like 2-3x what I expected.

Unsure how the price went from $100 to over $300 and probably won't use this service again. The quote was wrong. Fix that.

This package was already sent once, it took me a month of complaining to you, and to DHL, without notice from their side now they have returned the goods, is there anyway I can get the money paid to DHL back

I have been with stackry for more than 5 years and sadly I have found that service quality has declined over time. This is evident by slower consolidation, slow email responses and improper packaging (packed a shoebox in a plastic bag) which resulted in received damaged, crushed shoebox. I hope they can improve because i have found them to be a trustworhty service and do not want to lose it.

Storage fee continued to be charged after consolidation was requested. Delay in consolidating was at your end.
Surprisingly higher postage cost than my previous shipments.
Will reconsider before using this service again

They put on some maintenance screwdrivers prohibited materials in order to earn some money. I do not advise dealing with them

Inconsistent application of hazardous materials charges means it is unpredictable if it would just be cheaper to pay for direct international shipping from companies without consolidating packages. Long term user but increasingly avoiding the service as no longer offering value.

Cost me extra $300 to get it past customs in tax and duty and extra fees none of which i was warned about at all
Other than that the sevice was amazing they processed quickly and packages arived in good condition for fair price

Seventy-four dollars to ship 2 pairs of sandals a few hundred miles? I think this will be my last use of your service. Package weighs 5 lbs, billable weight 16?

Every transaction with Stackry brings a surprise. Final shipping rate is always way higher than estimate with roughly same weight. Seriously contemplating idea of new package forwarder.

It's too much Indo and steps to be filled compared to other similar companies providing same services

Its wayyyy more expensive than MYUS and soo much hiddens fees, i'd rather pay that much but not be surprised about it

The experience with Stackry was okay, but apparently, I have the misconception that I can save money by buying camping products from the States instead of from Australia, as the retail prices in the States are much lower than in Australia. However, I end up paying significantly more money with the shipping cost and tax. Will not try this again.

Very expensive comparing to others
Took 3 days or more to consolidate
No membership option to lower shipping cost
Dimensions are considered for small boxes

I am extremely disappointed how my last 2 shipments were handled, only because of miscommunication. I've spent on a shipment precisely the things you weren't able to ship and should have been discarded whilst the actual product that I need urgently was still in my locker. I'll think twice if I am to use your service again or recommend to anyone else.

I'm just not happy about the postage cost. Your rates don't suit small items. My item is a single comic. It is costing $46 to have it posted, which is more than the comic cost. If I'd know that this was the cost in the beginning I wouldn't have made the purchase. The only reason I am following through with the purchase is that I suffer from integrity. It is unlikely I'll be using this service again.

The over-the-phone service is fine. There is one lady that is consistently rude. It's gotten to the point where when I call and hear her, I hang up and will call later in the hopes of someone else picking up because I do not want to deal with her. This is not okay for business.

Incorrect mailing address displays that leaves out my unit "UNIT 1518" number every time I try & complete my order. It exists in the core site, in my payment information, etc., but wont show in the finalized order. This needs to be fixed.

This is my first try at your service and I think it is overpriced compared to competitors.

My packages have been in your possession for almost a week before being ready to ship. Not providing consolidation services over the weekend really makes the fees you charge hard to stomach.

01. Please show all the costs deducting from different options selected. I disn't know that i'll have to pay 77$ for only dhl, that delivers hazmat, compared to global post, which is 50$ cheaper
02. Put customer program hours till 17:00, or write that it's untill 16:00
03. Include dutyes and taxes for dhl express
04. Have a customer discount, on several shipments