SSL Certificate

this is my second cert. I like your prices. Your rep could not repeat your coupon code to me when I suggested buying a wildcard cert (after purchasing single by mistake). She did offer to refund the original, but I had already installed & my time was worth more than refund. For me, while happy with your service, getting the year coupon code on wildcard would have secured better loyalty. Now I'm with 2 lesser expensive single domains instead of higher priced wildcard which I would have renewed. That's my experience 90% positive, with 1 special need unfulfilled. I will still recommend you.

I read reviews about the company having a difficult to use website as well as a difficult checkout process. I assume these issues have been fixed, as it was one of the easiest experiences I've gone through with these things and I've been doing this stuff for over a decade. My previous SSL certificate was from GoDaddy and I decided against renewing with them because of their slow turnaround time as well as price issues. I'm not at all disappointed with sslcertificate.com. 5/5 would definitely shop with them again.

Differences between certificates needs clarification (level of diligence, uses for each, adequacy of each). Also, I left the site and came back in via Google ad to get cheap certificate not available from direct navigation. Users don't like this.

Support was absolutely great during the installation process. I accidentally entered my domain incorrectly and a chat support rep corrected it for me and then sent me instructions on how to install my SSL on Apache. I do want to mention that I found an easier way to install the SSL using cPanel so I didn't need to SSH and do it the cumbersome way.

The price was great and I will recommend your website to anyone interesting in purchasing an SSL certificate.

happy with the service however it would be great if on renewal the existing certificate I have could be renewed rather than having to add a completely new one and go through the process of doing so which for someone non-technical isn't easy.

Excellent customer service. I have recieved invaluable support with helping me through the process and beyond.

The first user experience is a little bit confuse about prices, at the beginning I entered by an advertisement in google with a price and in some moment suddenly I got another price, and I was confused, I had to re enter by the first step on google to get the correct price on the product.

I think it's confusing the way you got the correct price.

Thanks.

It took very much fuss with my internet provider and your agent both on chat to get this up are running correctly, but we did it. Thank you

pricing is a mess. I move from one page that says $5.99 to renew my cert, to another that says $37. No explanation why. There's a coupon code, so I set off to dozens of sites across the internet to find something. Even worse with another account, where I feel as though I wasted $$, but don't want the hassle of dealing with customer service.

your site is irritating and misleading. if i hadnt already wasted money that would be the end of it.

Well laid out web site, easy to navigate, and good online chat support. All in all there are many companies that could learn a thing or two here.

It's my first SSL certificate and I bought with an awesome price, the lowest I found! It was really easy to purchase. Thank!

It's been a frustrating experience every single time I have to renew and ask for the one year only $5.99 price. If you're going to allow the $5.99 price to those that allow their subscription to expire, why are you making it so hard to those of us who have remained loyal to your business and don't want our SSL to expire and leave our sites unsecured? The hassle is ridiculous. Come on folks - I'm definitely going to look into other options if this policy continues...

Since everything went pretty well. now lets see if i can install this certificate and get help if need be from you....lol

I shopped here before. Fast and good price. I hope it continues at renewal time :D Thank you for great service.

They were great Understanding and try to solve any problem you have. I would really recommend this to others GOOD SERVICE

not to hot about being pushed to buy 4 yours instead of letting me just decide, but I love the simplicity and price.

It's about having a simple way to let people know their choices, help them understand what they need, where there is value, and letting them pick! Great job!

account sign up process has an issue about the "state", it only shows US states but I'm from Singapore, there is no state here.

You guys are always AMAZING!!!!! Especially your invaluable support staff, without which it would be excruciatingly difficult!

The survey comes up on checkout. How can a person possible know at that time if they are satisfied with the product they received?

The title of a field is obscured when focused. Chrome autocomplete seems broken. And why do I have to retype my name and email for followup. Slightly annoying.

Thanks and please advise IF further action is required on my part. I currently have SSL that expires in a few days... Make it SEAMLESS please. Thanks