SSENSE

I love shopping on SSENSE. They have a wide range of products from different categories and brands, and they offer amazing deals and discounts. I can find anything I need or want on SSENSE, from clothing, accessories, shoes, to home decor, books, and more. SSENSE has a user-friendly website and app, and a secure payment system. SSENSE is a convenient and fun way to shop online.

SSENSE has a fantastic collection of men's clothing that's both stylish and high-quality. Their service is top-notch too!

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I always have a great experience with Ssense. This time was a bit slower than usual and it's been difficult to receive answers from customer support (I know your team was overwhelmed) but the support that I DO receive is always amazing. Things are processed and questions are answered without difficulties and always result in a positive resolution. The only feedback I have is that during sale and holiday times that you hire some more staff for your customer support.

My order was delay for almost 2 weeks. I called the customer service line as they were very knowledgeable, supportive by providing me the reasons and advised when I should be getting an email that my item being shipped. They also offered 10% discount for inconvenience. Thank you!

I love shopping at SSENSE.com. They have the best quality and variety of clothing and accessories for women and men. They have a fast and secure delivery service, and their website is easy to navigate and order from. Their customer reviews are helpful and honest. SSENSE.com is a trusted and reliable online store.

They have great deals. And they also have good service for the consumers! I really like this website!

.. Was great, once I was able to get a hold of them. But in the run-up, had to send emails and texts, which was a weird experience, bc it was difficult to capture all the information necessary. And it ended up being a totally different team member who helped me solve my return issue, and he was really amazing.

Took more than one week to receive my order... vs usually 3 days
Had to contact customer service
N then price match was difficult process

I think SSENSE has fast and convenient service, but the return process is slower than the other site such as Farfetch, and I think you guys should have more payment options like Apple Pay. And lastly an apple will be a lot more convenient than regular website.

I made a lots of order from Ssense.com. I really like the simple style of the website. And most order are free shipping within Canada and return.
Last time I ordered a pair of shoe and paid for over night delivery, but end up receive them after a week or so. It's around the New Year, but no one told me it would stop deliver in holidays. I thought I can get it before my birthday, but I receive it so late.
I think if I choose regular shipping I will receive them in the same time range. That's the only thing I am not happy with all the purchased I have made.

A week after making my order, I had no received any shipping confirmation. When I emailed about the status on my order, I received shipping confirmation within two hours and my order arrived in the next two days. So although there was a mistake initially, as soon as it was brought to the attention of staff, it was immediately taken care of, which I appreciated greatly.

Great shopping o line experience. Delivery was fast and efficient. First time buying and love it.

Had a slight deviation on the front facing jewel of my Alexander mcqueen ring when I got it. Kind of low key upset because of how much I spent. If it was going to be there I wish I was the one that put it there. All good I guess no one died in the process.

It's quick.
Because there are diversity in the model this shop using, it is easy to image.
I will be more satisfied if you enclose an invoice.

The whole process from start to finish, to get the item to me in the uk within 4 days was amazing. I was kept uptown date throughout on my order, however not completely satisfied with the product as on almost every occasion I struggle with the zipper fastening at the first attempt. I have fed this back direct to Mackage customer services as this is not ideal and not what I expect from a high end brand and an expensive item at that. I am currently waiting for a response from them

Shopping costed $25 USD took more than two weeks to get NZ, pay the same shipping fee for Farfetch you will get the item in 4-5 days

Delivery was the best. Anyway I don't know why I have to write at least 100 characters now. These kinds of survey will make customer angry.

The item was delivered fast and on time, in good condition. It would be great if your website has more sale promotion.
Thanks

Good service, quick delivery.
Ssense have many designer clothes, so gives a lot of opportunity of purchasing items i liked.

Overall good experience.
Really good price.
Plenty of verifications for my payment which was kind of a hassle.
Upon verification fast shipment.

I purchased a pair of Dr. Martins and received them within 2 weeks however I was sent the wrong size shoe in the correct size box. I contacted Erica from customer service who was beyond helpful with organising to have my shoes sent back and the right size sent back out to me in Australia. Great Customer Service!

I received my order without delay, but the packaging was in very bad condition. It looked like my shoes have travelled around the globe. I am satisfied with the quality, nevertheless, so I give you 4 starts. Pay attention when you're packing the orders!