• SSEGold.com

SSEGold.com

Overview

SSEGold.com has a rating of 3.39 stars from 2,056 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SSEGold.com most frequently mention customer service, fast delivery, and live chat. SSEGold.com ranks 4th among Games sites.

  • Service
    56
  • Value
    55
  • Returns
    40
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
53
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What reviewers want you to know

Positive highlights

  • Customer service is perfect they keep messaging you until you are satisfied.
  • Still have yet to have any problems with this company, is always fast and the customer support is very friendly^^

Critical highlights

No critical highlights yet

How would you rate SSEGold.com?
Top Positive Review

“Cheap and fast!”

namira s.
10/8/23

I planned to buy some WotLK Gold, so I searched for it on SSEGold. It was quick and easy to find the product. Then I surprisingly found the price was 5$ cheaper than other sites! Well, at that moment I decided to buy my WotLK Gold there, then I contacted customer service, and they gave me a discount code "niki1", and I saved another 9$! Soon I received the WotLK gold in minutes! Really good experience!

Top Critical Review

“Never received anything and they are unwilling to help”

Buyer B.
12/9/23

Used to be alright in the past, but it's truly a disaster nowadays. Never received the gold I paid for and they are unwilling to refund. They changed the delivery status to error without explanation or willingness to do so. They basically direct you to your bank even though a payment method was used that needs them to refund on their end, which to them is "undebatable" apparently. Communication is abysmal cause they aren't honest and just stop replying or close the chat on you. Absurd service. I would take all the 5 star ratings post 2020 with a huge grain of salt. You can get gold way cheaper on other sites that literally deliver it within 45 minutes face to face unlike SSE that doesn't deliver at all and already had a tendency to just email it even if you choose a different delivery method. I ordered here out of habit which was a huge mistake. So beware.

Reviews (2,056)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (365) customer support (62) sse gold (36) delivery time (24) wow gold (15)
Thumbnail of user matthewm415
1 review
0 helpful votes
February 11th, 2019

I ordered a couple things off of there website and it really was fast and easy and I had absolutely no problems

Thumbnail of user bj106
1 review
0 helpful votes
February 5th, 2020

Fast and easy, could be priced more competitively. But, it's a reliable service for what you are paying.

Thumbnail of user simonf60
1 review
0 helpful votes
March 10th, 2019

Great prices and decent delivery time. Order on different occasions never any issues. My friend informed me about site, I have no complaints with the service.

Thumbnail of user saorii
1 review
0 helpful votes
January 15th, 2019

Turn around is flaky at best, but they do deliver eventually. Turnaround can vary from 30 mins to several hours. Live chat helps nudge them.

Thumbnail of user johnl1207
1 review
0 helpful votes
February 22nd, 2019

Good service, easy to use, prompt..

Thumbnail of user skylers16
1 review
0 helpful votes
July 12th, 2018

This is a great site for the items that you need. The prices have been very competitive if not better. And the customer service has been impeccable! Will definitely order from them again!

Thumbnail of user carterl28
1 review
0 helpful votes
June 5th, 2020

Good service received gold within 3 hours and customer service is friendly and helpful...

Thumbnail of user alexanderw77
6 reviews
16 helpful votes
February 1st, 2020

Good service! I've bought from them multiple times, always fast and reliable. The only delay I've ever had was when I was asked to verify my ID and credit card as fraud prevention.

Thumbnail of user adamb346
1 review
0 helpful votes
September 5th, 2018

Within 15 minutes, very fast, no problems with the trade. Messaged me very quickly to let me know what was going o n.

Thumbnail of user calving37
1 review
0 helpful votes
February 13th, 2020

Did not worry at all about not getting my gold as they were extremely fast and very knowledgeable on where to go and what to do. Would recommend

Thumbnail of user kamilr7
2 reviews
0 helpful votes
August 31st, 2018

The support are great to reply when help or information is needed I haven't gotten any issues when problem accrue but the amount of time it takes for SWTOR is ridicous not their fault thought since it's bioware wait time.

Thumbnail of user xxxxx9
1 review
0 helpful votes
June 22nd, 2020

Placed an order of 300g, 60-90 min later I had it in the mailbox, and they even took the time to text me and see if everything went smooth. Great service! :)

Thumbnail of user andrews337
1 review
0 helpful votes
March 18th, 2018

The delivery time was a little slow however the customer service was outstanding and of the highest quality giving me constant updates on why the delivery had not been made and when it was expected to be delivered and for that I would recommend using this site to anyone.

Thumbnail of user mackenziem16
1 review
0 helpful votes
March 19th, 2018

Delivery took longer than expected but customer service was pretty helpful. Overall it was a pretty good experience.

Thumbnail of user zayt3
1 review
0 helpful votes
June 28th, 2020

For a first timer on this site I was unsure and uneasy, but the status of the transaction was very rest assuring!

Thumbnail of user amyf154
1 review
0 helpful votes
September 28th, 2018

Delivery was fast and if there were any issues, staff were quick to help and quick to respond. Would definitely recommend.

Thumbnail of user jonasp21
1 review
0 helpful votes
September 17th, 2020

There's nothing more to say than it was perfect, the gold arrived just minutes after I paid them. So I'm happy

Thumbnail of user mattd317
1 review
0 helpful votes
September 29th, 2020

4 stars because my delivery wasn't on time. But i did end up getting my in game items and there support was very helpful and kept in touch the entire time. Will be doing business again very soon because customer service is what makes a company in my opinion.

Thumbnail of user marcom200
1 review
0 helpful votes
November 6th, 2020

It was my first time using this site and I got exactly what I paid for within basically the same day it took a while but I can't really complain it got done and I will definitely be using their service again!

Thumbnail of user samuelm151
1 review
1 helpful vote
September 12th, 2018

The customer service is very good and they will make sure you are confident in their services and product. They will stay with you until you receive what you paid for

Thumbnail of user traviss180
1 review
0 helpful votes
May 10th, 2020

The service was transacted as agreed and in a reasonably timed manner. Will use again in the future

Thumbnail of user dusb
1 review
0 helpful votes
April 19th, 2018

They were very friendly and always available if i had a question. They apologized and kept in contact when a problem came out which i think was cery helpful.

Thumbnail of user loganm81
1 review
0 helpful votes
January 14th, 2019

Service was good got my items in 30 mins to an HR
I recommend would use there service again when needed

Thumbnail of user jimmyg107
1 review
0 helpful votes
July 31st, 2020

First time it took a long time to get the product I purchased, but they came thru. Then the next 2 times, it went smooth as silk. To be honest, I feel that they charge too much money for their product, but their service is good and I've used it 3 times now. Thats my honest review.

Thumbnail of user brianm958
Brian M.
1 review
0 helpful votes
November 11th, 2019

Repeat customer here, I've had a good experience each time I have used this service. Deliveries are prompt and the Customer Service is quick to answer any questions you might have. Would highly recommend.

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From the business

SSEgold is a professional mmorpg service provider since 2006. We now mainly sell game products for FFXIV, WOWclassic, ESO, POE, Lost Ark, New World... Our biggest advantage is our low price with a rather fast delivery time and full time customer support. Thanks for choosing SSEGOLD.

Company Representative

Thumbnail of user daisyx1
Daisy X.
Typically does not respond to reviews
Hi, I'm Daisy here. I would be very happy to help solve your questions in a timely manner during my worktime (40 hours per week). Thanks for choosing ssegold.

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