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  • Square Inc

Square Inc

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Overview

Square Inc has a rating of 1.12 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Square Inc most frequently mention customer service, bank account, and credit card problems. Square Inc ranks 186th among Payment Processing sites.

  • Service
    121
  • Value
    114
  • Quality
    111
Positive reviews (last 12 months): 2%
Positive
1
Neutral
– 1
Negative
48
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I had a disagreement with a customer service agent and my account was deactivated 2 minutes after my interaction.
  • Or they might say wait 90day but never gonna release your funds It's a scam Avoid this company Do not use square
How would you rate Square Inc?
Top Positive Review

“Poor customer service”

Jeffery C.
2/9/24

They were a pretty good company at start cheap and easy customer support was never any good and it's still just as bad. Getting someone to help you is like pulling teeth with a shoe string. So the portal wouldn't let me delete my account go figure we know what that's about. Intuit QuickBooks did the same thing. Not to mention AT&t they all try to hang on to you. Well after 45 minutes on the phone 15 minutes of texting finally got it deleted horrible horrible customer service square I give you all a zero.

Top Critical Review

“Let's start class-action (lawsuit)together”

Tetsuzo O.
2/13/24

We opened shop at the end of October 2023.we sold over $10000 in a week. But they suddenly closed our account by no reason.And they said they hold 90days.then they will pay back to me.But of course never happen. Than I found this page. So let's start class-action (lawsuit)by same situation case.This is just scam.They have to go to jail.

Reviews (205)

Rating

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Reviews that mention popular keywords

customer service (72) use square (39) square account (12)
Thumbnail of user ronk
Ron K.
139 reviews
1,047 helpful votes
“If you have a small to medium size business, and want...”
May 11th, 2011

If you have a small to medium size business, and want the capability of accepting VISA, American Express, and Discover (paying 2.75%) via small device plugging into ear-phone jack on iPhone or Android... Check this out. Very smart.

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Helpful  (6)
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About the business

Square helps millions of sellers run their business- from secure credit card processing to point of sale solutions. Get paid faster with Square and sign up today!

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