Square Inc

After going through a great deal of effort to set up my business to work with Square Up for appointments and aligning my calendar to sync up so that my clients would see appropriate days blocked off, I became comfortable and enjoyed knowing that my booking setup was in place for those wanting to schedule my services. However, Square disabled my appointment system without telling me and I only learned it by chance when showing someone how to use the website. When I signed into my account, I was presented with new Terms to which I would need to agree. Following that, my appointments site began working again. Next, a new client booked a gig and I noticed that a credit card wasn't placed on file. Apparently, the "No Show Protection" is no longer being offered in the free tier and users are being forced to upgrade to the next tier for $29 per month in order to keep this feature, a bait and switch method (if this was the original intent all along). In any case, the company knows how much trouble it would be for a busy company to switch things over, so we have no other option except to upgrade. They will get my money, but I'm telling everyone else to stay away!

Easy for taking payments, however their security is absolutely terrible. If you choose to use the square debit card, and it gets hacked or stolen and all the money drained, they will not lock the account, take forever for disputes, and good luck getting your money back. If you try to get status updates, they'll tell you the same information they told you three months ago.

I use them as a backup option in the event that my primary system is not working. Their fees are pretty high.

Square was very easy to use. I signed up and immediately began using the Square service. Six months later, everything was going so well that my business more than doubled. However! Business was so good that Square began monitoring my sales. Square sent me an email one day stating that the amount of sales that I was processing was considered too high risk and they immediately closed my account. Yes... Square closed my account because I had too many sales. Square is a nice little service to use if you have small sales every once in a while. But if your sales grow and your transactions start getting larger... find another service! Square is fine for the little guys selling small items from time to time but that's about it. If you intend on processing numerous sales on a daily basis, get a professional credit card processor and leave Square to the little guys.