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SpyFly has a rating of 4.28 stars from 7,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info, and phone numbers. SpyFly ranks 3rd among Background Check sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
No positive highlights yet
I'm and to check records before renting rooms in my home. More info on jobs works be helpful, but I appreciate the criminal records and financial info.
Lots of erroneous data being pulled. How does a 7 year old get arrested for "possession of a firearm by an ex felon?", and it appears under multiple different people with the same name.
Old, outdated, incomplete information. I checked three people I've known for years just to check the accuracy of your info. It was fairly useless. In one case a guy who has been in jail numerous times had no arrests listed. The phone numbers listed were one or two numbers ago. You give a first name and you get a list of everyone with that last name. You can't give exact age to narrow it down. All in all this site is lame.
Test it out to see if it was a good source of info.
Used to be better, then you took off a lot of traffic and criminal records. Disappointed. Pay the extra money for the database and suck it up.
I'm trying to locate classmates for a class reunion and so far the majority of the info found is rather sparse. For example, none of the people I've looked up have any employment history, or any driver's licenses notes, and places lived only goes back to the 80's or 90's. This seems rather basic, something that could be located on any credit history. No sure why this is, I'm trying to get info to be able to identify if I've got the right person.
Dear Alexis Genung
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Info provided is generally worthless. You could find this and more info not given on website by using Google.
I was hoping to get info I KNOW is out there but this site sucks! I'm not seeing anything and if I'm paying for this - there better be a hell of a lot more.
The information is so not even good. There's missing things all through on everyone I looked into including me. My current address is listed as 1 i lived at more then 7yrs ago. People's criminal records are missing convictions. My sisters are all listed as possible acquaintances
Dear Victor
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I used this website to look at my family stuff and it's a bunch of lies up here lol mostly true but some lies don't know how reliable this website
Dear Tyshawna,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Difficult navigating no arrow to go back to previous page.
Got to keep starting all over.
No dates for what phone numbers are currently active?
Many of the areas that the site says it will find are blank saying there are no records. Something like a driver's license? Really. I pulled my own name to see its accuracy, what a disappointment. If more information is given and it's accurate, I'll be happy to give a higher rating
From just looking up the people who i know such as family members there is so much incorrect information although i do understand these are possible relitives and associations but theres a lot that are not correct as well as information that is extreamly out of date. So theres a lot of information that i found more accurate on a free people finder
The $1.00 trial.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
No driver license on anyone. Can't find my own name. Dissatisfied.
Hoping to see information on valid drivers license all records say none. That's not true. Your add is misleading.
* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Marilyn,
At SpyFly we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Dear Selena Flynn
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. PST 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I haven't received much information at all, if any, on individuals. Some of the addresses were grossly wrong and/or severely outdated. I found better info on other websites.
I rain myself and there a changes on me that never happen. So that make me wonder is any of these records true.
Dear Melissa Machamer,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Not up to date on address, drivers licenses, arrests, relatives, and there is no spouse anywhere.
I'm very disappointed with this site
Thought it would be up to date on information. But it's not!
* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
No criminal history when there is, no vehicle history, no work history?
Looking for a good all in one resource. One shouldn't have to subscribe to Multiple searches to obtain the whole picture.
Infomation is not up to date. This infomation is at least 3 years old. He has arrests and lives in spring city, pa
Information is not current information. Its about 4 -5 years out of date! Disappointed!
Dear Kristina Goff
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Well i tried it on myself my name my age my phone number but it doesn't actually have my current address so how accurate can it really be. Also it kind of shows the option to be able to put driver's license but doesn't actually have that and that would be better
Heard it was good but having disagreements
Dear Lisa,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
Dear Matthew,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Its very limited to what you find. I typed my name and it only gave me certain information. Nothing of any of my social media or could not find any old email address. It even states that there is no information of a drivers lic.
Dear David Monterrey
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Dear Elizabeth Staalberg,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
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Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.
Our goal is to achieve customer satisfaction for all our members and apologize if you did not have a good experience. Please call us at 1-800-950-0953 and we would be happy to resolve this situation for you. Thank you