Spurst review
This online company suuuucks! There a dinky cheap outfit with cheap quality items & there customer service could not get any worse! I would not buy from this site EVER AGAIN. I spent over $250. For a Halloween costume on Oct 1, but one of there problems is they price every item separately, so say you want a cat costume; u have to buy tale, ears, mask, & everything separately, so 1 costume totaled over $250. When it finally came, it was NOTHING LIKE THE PICTURES AT ALL. Come to find out, they will ONLY DO STORE CREDIT! Now why would u want store credit 4 a company that has crappy stuff?!?! There r no exceptions to this rule if u want a refund, unless u refuse the package at post office, which is ridiculous because how do u know if u don't like something without seeing it. Also, after finding out about refund policy, which is hard to do, there was an item back ordered, so I refused it@ post office 2 weeks ago, & called today & they still haven't gotten around to finding it, because they have, quote, hundreds of returns every day, (which says a lot right there)! Plus, they have no organization to separate packages that r returns w/ RMA or ones that are clearly mark REFUSED ON THEM! Also to use u'r store credit, u have to call & make sure there's a manager there, or u'r shipping won't b included w/ store credit. There r so many things wrong with this company, that I took time out of my busy day to write this long review! Dealing w/ them, from Start 2 finish has been horrible. They r so rude & non helpful every time u call, & they don't care at all about the customer!
JUST AWEFUL! NEVER AGAIN!