Experience fine; disappointed that no discount available for therapeutic purchase for a disabled child.
A promo advertising free delivery with installation, however I had to pay additional for delivery when checking out, why?
very good, i'm just not sure why "how did you hear about us" is a required field, I think customers reserve the right to decide if they want to answer that question
Website kept trying to make me sign up for an account and wouldn't let me checkout. Managed to do it eventually by switching from computer to phone.
I had to call the office for the current promo code - it didn't automatically remove the delivery fee when I selected installation.
Fantastic shopping experience, but promo code was hidden on website (you are sneaky). Thank you for the trampoline!
so much animation on your website it jumps about in safari and chrome
also when I login it did not recognise my cart contents and had to go back to the home page to locate an make sure the items were in fact in my cart (which they were)
Had one previously but severe storm damaged it they are expensive but the kids couldn't not have another one
i had trouble applying the promo code - it took me three goes to get it to apply and i refreshed the page and filled my cart 3 times to get it to work.
Also, initially my cart wouldn't fill so i had to clear the cache. a little frustrating. but it worked in the end.
Great website and great way to promote free shipping when purchasing grr instal. We purchased a Vuly last week - so lets hope Springfree will be just as great, if not better! Thanks guys
Easy website to use, easy to purchase, great customer service, kept me informed from purchase through to delivery. Asembely wasn't too bad, great videos and instructions!
The purchase process and delivery times were very good. It does take some time and patience to erect it.
Super easy instructional video, informative website and fantastic customer service. Follow the step by step instructions & videos (only 2 minutes each), use 2-4 people and it's easy to erect.
Easy as, prompting and explanations through every step of purchasing. Am yet to assemble the trampoline so I cannot comment on my satisfaction of the product
Satisfactory, the installer was friendly and professional. Expected but didn't receive an email or phone call with approximate delivery time, as was promised.
Good experience although website is a little frustrating with the banners keep displaying through the shopping journey
The website was easy to navigate, just disappointing that the Christmas specials don't apply to the compact round trampoline.
easy to navigate website, thorough information provided, helpful to have access to customer reviews and tips for choosing trampoline models size etc really helpful too. Quick checkout.
Shopping experience was great although as mentioned in the notes I tried for more than a week to apply the discount code advertised and wasn't successful
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