Good - although disappointing that the ladder is not part of the trampoline. Its such a big expense for only 90% of the product. Hopefully your reputation lives up to itself and justifies this purchase.
Fantastic shopping experience, but promo code was hidden on website (you are sneaky). Thank you for the trampoline!
so much animation on your website it jumps about in safari and chrome
also when I login it did not recognise my cart contents and had to go back to the home page to locate an make sure the items were in fact in my cart (which they were)
Had one previously but severe storm damaged it they are expensive but the kids couldn't not have another one
i had trouble applying the promo code - it took me three goes to get it to apply and i refreshed the page and filled my cart 3 times to get it to work.
Also, initially my cart wouldn't fill so i had to clear the cache. a little frustrating. but it worked in the end.
Very happy with the free shipping promotion. Also great to have the option of a technician setting up the trampoline.
Very easy to buy online. Great pick up service and easy to assemble with 2 people. It's a terrific trampoline that my girls love.
Great website and great way to promote free shipping when purchasing grr instal. We purchased a Vuly last week - so lets hope Springfree will be just as great, if not better! Thanks guys
Easy website to use, easy to purchase, great customer service, kept me informed from purchase through to delivery. Asembely wasn't too bad, great videos and instructions!
The purchase process and delivery times were very good. It does take some time and patience to erect it.
Super easy instructional video, informative website and fantastic customer service. Follow the step by step instructions & videos (only 2 minutes each), use 2-4 people and it's easy to erect.
Easy as, prompting and explanations through every step of purchasing. Am yet to assemble the trampoline so I cannot comment on my satisfaction of the product
Satisfactory, the installer was friendly and professional. Expected but didn't receive an email or phone call with approximate delivery time, as was promised.
THIS WAS AWESOMELY EASY. THE KIDS TRIED A TRAMP WHILST ON HOLIDAY IN NEW ZEALAND AS MANY OF THE TOP10 HOLIDAYS PARKS HAD THEM.
Very good so far - clear product descriptions and videos. No wonder word of mouth from existing customers is so good.
Good experience although website is a little frustrating with the banners keep displaying through the shopping journey
The website was easy to navigate, just disappointing that the Christmas specials don't apply to the compact round trampoline.
easy to navigate website, thorough information provided, helpful to have access to customer reviews and tips for choosing trampoline models size etc really helpful too. Quick checkout.
Checkout was weird on mobile. Also the Christmas countdown timer kept popping up when scrolling which made it really annoying to use the site.
Shopping experience was great although as mentioned in the notes I tried for more than a week to apply the discount code advertised and wasn't successful
The website got pretty frustrating after a while with the drop-down banner....overall a good experience. Would have been 5 stars without the drop-down
Only thing that was annoying on the website was a Xmas drop down message kept coming down while I was trying scroll through.
Very helpful phone sales people
Delivery and installation was prompt and our installation guy went above and beyond!
Could not be happier with the service!
Very professional company!
Thank you my kids will be extremely happy!
Best Buy and great Christmas deal with free delivery, free install and free hoop.
Springfree team were great, arranged delivery and install and even though we couldn't be home at the time we gave directions to backyard made sure it was clear and came home to it set up and kids could jump straight away! Thanks so much Springfree it's the best!!!!
It would have been 5 stars had it been possible to include the service of installing the anchor points as a part of the trampoline installation (even with additional cost).
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