• SportStop.com

SportStop.com

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Overview

SportStop.com has a rating of 2.84 stars from 264 reviews, indicating that most customers are generally dissatisfied with their purchases. SportStop.com ranks 8th among Sporting Goods Other sites.

  • Returns
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • Sportstop has outstanding customer service and a great selection, I'll be ordering again for sure.

Critical highlights

No critical highlights yet

How would you rate SportStop.com?
Top Positive Review

“Great choice and variety of different items for playing lacrosse.”

Kevin B.
2/11/23

Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.

Top Critical Review

“Defective Product”

Brooks W.
1/22/24

Avoid Sportstop.com. Purchased a head from them end of October. Early January it split. They sent a replacement that then split first use out of the box in the first 30 minutes of use. Refused to replace again or issue a refund, which was the preferred action.

Reviews (264)

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Reviews that mention popular keywords

customer service (35)
Thumbnail of user kevinb3111
3 reviews
0 helpful votes
February 11th, 2023

Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.

Thumbnail of user larissaw4
1 review
0 helpful votes
March 22nd, 2018

We were new to lacrosse and had no idea where to start. After pricing out Amazon and two local sports stores I found Sportstop. Their prices couldn't be beat and the package deal made it easy for me to outfit my kids. The shipping took slightly longer than expected (arrived in 10 days) but it was free and came with a little booklet further explaining lacrosse and the company's offerings. I will definitely use them again!

Thumbnail of user arthurl149
1 review
0 helpful votes
September 29th, 2020

I bought Warrior Jet Pack Max Grey Lacrosse Backpack Equipment Bag. It is not cheap. But I decided to buy it because I heard this company provides quality products. And it is really true. The tissue is very strong and it is cleaned easily.

Thumbnail of user lorit120
1 review
1 helpful vote
April 20th, 2019

I went on to by a lacrosse stick for my granddaughter for her birthday. I found the best price on sportstop.com. She used the stick twice and it cracked (Brine dynasty warp). The customer service was outstanding. Great communication and very helpful. Replacement arrived quickly.

Thumbnail of user steveo90
1 review
0 helpful votes
May 8th, 2018

The customer service here is great. I ordered shoulder pads for my son. They arrived and looked very small when my son tried them on. I called and spoke with Steve and he informed me they were the correct size and thats how they are made. He offered my son try them out before returning them to see if maybe he would change his mind. If not I could return them for a full refund. Awesome customer service.

Thumbnail of user royc237
1 review
0 helpful votes
April 27th, 2018

The best part was being able to customize the colors on the helmet. I only wish they offered a white face mask instead of just black and silver. Other then that, the entire process was enjoyable, being able to customize your helmet at the same price as offered on other sites. Excellent customer service all around, will definitely buy from again!

Thumbnail of user patrickh124
2 reviews
0 helpful votes
February 23rd, 2018

I purchased these for my grandson, his HS's Varsity lacrosse goalie. He's used many goalie gloves over the years and these are, by any measure, the best fitting with the most protection yet still allowing ease of hand/finger movement of any other brands he has used. A great addition for his senior year of lacrosse.

I asked many questions of the Sport Stop support staff before purchasing these. Their answers were quickly provided and with enough detail to easily reach my decision. Thank you Sport Stop!

Thumbnail of user jeffr1406
1 review
0 helpful votes
April 1st, 2018

I've been ordering products from Sportstop for years. Always have competitive prices and free shipping for orders over $49... and orders usually show up within 3-4 days max. I've had a couple instances where I've needed to use customer service and each time was happy with the resolution. I haven't found a more liable lax site that can match their selection, prices and service.

Thumbnail of user jeffl143
1 review
0 helpful votes
March 29th, 2018

I was very pleased with my first ever experience with Sportstop.com. Website worked great, lots of LAX equipment to chose from, good pricing, quick delivery and great return policy. What else could you ask for? I will definitely be coming back here for future needs!

Thumbnail of user kellyo63
1 review
1 helpful vote
June 24th, 2018

I ordered a lacrosse bag on Thursday and received it on Saturday with the free shipping. I would order from here again in a heartbeat. The bag itself is excellent quality.

Thumbnail of user jodyd18
1 review
0 helpful votes
April 27th, 2018

I ordered goalie pants but unfortunately chose the wrong size. I contacted them about returning it and they made the process effortless. I reordered the pants in the right size and received them shortly after ordering. All in all a great experience.

Thumbnail of user jimc255
1 review
0 helpful votes
February 1st, 2018

Great product and service, this was exactly what I was looking for. Will be purchasing more in future.

Thumbnail of user royr84
1 review
0 helpful votes
June 1st, 2018

I purchased the wrong item. The staff handling my case was great. They provided the information that I requested. Delivering prompt service.

Thumbnail of user lisab686
1 review
1 helpful vote
June 25th, 2018

Sportstop never fails to please! From their advice to their quick delivery. They are our go to source for all things lacrosse!

Thumbnail of user johnr1067
1 review
1 helpful vote
July 5th, 2018

My experience with SportStop went very smoothly. I received my order quickly and was very happy with the communications the entire time, from order confirmation to shipping confirmation and updates. Would use them again.

Thumbnail of user adamh145
1 review
0 helpful votes
March 18th, 2018

You guys almost always have the best price on gear. Thank you for growing the game by making it as affordable as possible.

Thumbnail of user jonb186
1 review
0 helpful votes
March 9th, 2018

I ordered lacrosse goalie gear for my son and I received exactly what we asked for. The custom stringing on the goalie head is outstanding right down to the string and lace colors my son requested. Quick turnaround.

Thumbnail of user troyg35
2 reviews
1 helpful vote
June 30th, 2018

I ordered a number of items and they were all received quickly and exactly what was ordered. Another great experience with Sportstop.

Thumbnail of user lindam515
1 review
0 helpful votes
March 15th, 2018

The starter set came quickly and is very high quality. We had to contact the company during the ordering process because we are new the the Lacrosse world. They were very helpful and answered all of my questions prior to ordering

Thumbnail of user keithb127
1 review
0 helpful votes
January 20th, 2018

I shopped around a bit and felt like Sportstop offered the best prices and most convenience for buying a number of pieces of gear at once. My order arrived quickly. Would shop with them again.

Thumbnail of user billr112
1 review
0 helpful votes
February 8th, 2018

First time using Sportstop. Website was easy to navigate, leading to a purchase. Delivery was lightning fast. Will certainly use Sportstop again if the need arises.

Thumbnail of user marcellas8
1 review
0 helpful votes
January 24th, 2018

Bag came quick and fits everything we need for practice. This is my son's first year in LAX so I wanted an easy bag for him to carry. Beautiful bag and it's very easy to pack and unload.

Thank you,

Thumbnail of user daniellem126
1 review
0 helpful votes
March 6th, 2018

Website was easy to navigate and order. Communication from Sportstop was timely and we received the order as expected! Will certainly continue to shop here first!

Thumbnail of user anthonyb196
1 review
0 helpful votes
March 26th, 2018

Super fast delivery. As a first time shopper at Sportstop and with a child who is new to lacrosse, we were helped first by customer service who advised us on the best prices for the best equipment.

Thumbnail of user janeb160
1 review
0 helpful votes
March 20th, 2018

Bought these for my son who plays close defense. There was a shipment delay due to weather conditions. Since it's close to the start of pre-season I contacted the help line and was assured that the shafts would arrive in time for pre-season. All worked out well! Great service!

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