• SpookyEyes

SpookyEyes

Overview

SpookyEyes has a rating of 2.83 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. SpookyEyes ranks 52nd among Contact Lenses sites.

  • Service
    7
  • Value
    6
  • Shipping
    7
  • Returns
    4
  • Quality
    5

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
21
See all photos

What reviewers want you to know

Positive highlights

  • I emailed their customer service about not receiving an order.
  • My cousin and I tried contact lenses especially for an event.

Critical highlights

No critical highlights yet

How would you rate SpookyEyes?
Top Positive Review

“Great contacts! Demon white with blood splats”

Emily D.
10/16/20

These contacts are great! For someone who has NEVER worn contacts, for someone who was skeptical but took the chance, for someone who wanted contacts at a great price, all made my Halloween wishes come true! It was definitely hard to get them in at first, but they truly do feel comfortable for me. I ordered mine with the 7-14 day shipping and it came on the 8th day. Very pleased and very excited to wear them!

Top Critical Review

“Took my money - NO contacts”

James W.
10/5/23

Took the money and never shipped the items. I Emailed company nothing yet. No phone number to call to inquire.

Reviews (40)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) contact lenses (3) contacts (20)
Thumbnail of user emilyd380
1 review
2 helpful votes
October 16th, 2020

These contacts are great! For someone who has NEVER worn contacts, for someone who was skeptical but took the chance, for someone who wanted contacts at a great price, all made my Halloween wishes come true! It was definitely hard to get them in at first, but they truly do feel comfortable for me. I ordered mine with the 7-14 day shipping and it came on the 8th day. Very pleased and very excited to wear them!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Hi Emily - wow your eyes look freakishly awesome! Really delighted that you love your lenses and our free shipping delivered as expected. Have fun!

Thumbnail of user martyf39
1 review
4 helpful votes
July 3rd, 2020

I ordered a pair of the mega scary black full-eye sclera lenses which arrived quickly. Fantastic lenses, really comfortable to wear, they look the part yet still give you good vision. Spooky Eyes seemed to have them cheaper than anywhere else too. One very happy customer!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thanks Marty, we have a great new delivery service this year. The Full Eye Black Scleras are this years must-have. Enjoy!

Thumbnail of user kevind1137
1 review
1 helpful vote
February 1st, 2021

These are absolutely the best contacts I've ever bought. Theyre perfect, especially if you have a super dark eyes like I do. Exceptional product and exceptionally FAST service! Highly recommended and I will do business with again

Products used:
Contact lenses

Service
Value
Shipping
Quality
Thumbnail of user tylerr533
1 review
0 helpful votes
November 27th, 2021
Verified purchase

I've been ordering through this website once or twice per year for maybe a decade and never once had issues with the company or product itself. This past Halloween, the parcel company lost my order. I contacted SpookyEyes customer service and they responded quickly with swift action, shipping replacements that arrived from overseas within 3 days. Typically, I do the standard shipping and have always received my order within 7-10 days or less. I see many negative reviews that mainly deal with logistical delays/losses, which seems to be more of an issue with the parcel services or customs than the actual company itself. I've referred several friends to this website over the years and all have been highly satisfied with the results, the vast majority placing additional orders from then on. To summarize, this company rocks!

Products used:
Full Sclera Contacts - Black

Thumbnail of user matthewv136
1 review
3 helpful votes
September 15th, 2020

I am so happy that i can trust a company that everything went well. Not only my order was right but whenever i needed something explain to me they was right with me through my issues. Recommended to all my friends

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your feedback Matthew, am sure that you are freaking people out with your new Twighlight lenses! Have a great Halloween.

Thumbnail of user jazzb6
1 review
4 helpful votes
July 2nd, 2020

I emailed their customer service about not receiving an order. They responded quickly and were able to solve my problem with ease. I will be buying from them again!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thanks Jazz, glad that we could get it resolved for you.

Thumbnail of user anthonyw594
1 review
2 helpful votes
October 2nd, 2020

Recently placed an order for the first time and was really impressed with the range of lenses on offer. Decided to take the plunge and have been really impressed. Great quality lenses that are super comfy to wear and they was delivered in two days from ordering. Incredibly happy and will be using again.

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Hi Anthony, thank you for your review. Really glad that you enjoyed your lenses. We look forward to serving you again in the future!

Thumbnail of user rosep187
1 review
0 helpful votes
October 21st, 2020

I ordered green contacts and never received them, but the only reason I'm giving a good review is being the customer service was so easy to work it and were very quick to solve my issue. Will be buying items soon

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Hi Rose, thank you for your comment. We pride ourselves on customer service and are glad that we could resolve this issue. We look forward to your next order!

Thumbnail of user johnj844
1 review
14 helpful votes
July 22nd, 2019

Really loved my Demon White contacts, they are so realistic, thank you. Very quick delivery too! Will definitely use you again.

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your review John. Great to hear that you love your new Demon Eyes! They are pretty awesome.

Thumbnail of user kellyw280
1 review
18 helpful votes
July 24th, 2019

My cousin and I tried contact lenses especially for an event.
I chose funky pink UV lenses and my cousin picked glimmer silver.
The contact lenses arrived really quickly and were packed well.
We put the lenses in and after a few blinks, our eyes adjusted to them.
They were incredibly easy to put in and take out. I wear soft daily lenses anyway and these were slightly firmer but still incredibly comfortable to use. The colours were fantastic and really showed up, especially with the use of eyeliner to accentuate the colours.
We were able to wear the contacts all day with little discomfort and then safely take them out and store them in contact solution in a pot and reused them again.
I would highly recommend these contact lenses especially for the fantastic price, fast delivery and great results.

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your review Kelly. Love your pics!

Thumbnail of user bellew5
1 review
9 helpful votes
August 23rd, 2019

I absolutely love my lenses from spooky eyes! As a cosplayer, I'm always looking to step up my game and these lenses allow me to do just that! I have dark brown eyes and they are still very vibrant. As a first time contact user, they were also very easy to apply. They are very comfortable and affordable for a cosplayer on a budget! I own 3 pairs now and I love every single one of them! The staff at spookyeyes is also very friendly and easy to work with if you need help. Highly recommend!

Service
Value
Shipping
Quality
Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your review Belle, we are delighted that you love your lenses. Have fun with them!

Thumbnail of user ginap110
1 review
2 helpful votes
November 2nd, 2019

The contact lenses were easy to insert and so comfortable I forgot I was wearing them! So many people commented and complimented me... the hypnotic lenses made them look twice! Like are those your eyes?

Tip for consumers:
Highly recommended!!

Products used:
Hypnotic lenses

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you Gina for the great pictures! You look awesome!

Thumbnail of user angieh118
1 review
3 helpful votes
October 21st, 2019

I just wanted to say Thank you to Spooky Eyes for sponsoring us, The Sorosis Club. Every year we out on an annual Haunted House. We are celebrating our 41st year. Spooky Eyes your contacts have truly made his haunt the best by far! They fit great and are comfortable. Easy to use. Made our Haunted House complete. We can't THANK YOU ALL ENOUGH!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you Angie, we are delighted to support your great event and absolutely love the pictures! Looking forward to sponsoring next years Haunted House. Happy Halloween!

Thumbnail of user melissar320
1 review
5 helpful votes
August 31st, 2019

Quality contacts! Been using these for years and with proper care they last you a long time! The Halloween zombie eyes are my favorite!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your review Melissa. Great picture! Wow!

Thumbnail of user melissah327
1 review
11 helpful votes
August 17th, 2019

Such an awesome company. My contacts came defective and I emailed them saying they were defective and the company immediately responded apologizing and offered me either a refund or a resend. Not many companies do that and I greatly appreciate how helpful they've been. Such a great company. This is why I've been purchasing from them for so long and will continue to do so for my Halloween contacts.

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you for your review Melissa, really glad that we could assist and that you are happy with your new lenses.

Thumbnail of user mandyh66
1 review
4 helpful votes
September 20th, 2019

I ordered the red twilight contacts for halloween and they cover up my blue eyes so well and are so vivid and cool looking and they are so lightweight and comfortable and easy to put in and take out. I also ordered the blackout lens and they cover cover up my blue eyes as well and are just as comfortable. These are 5 stars contacts!

Thumbnail of user jamesm1906
James M. – SpookyEyes Rep

Thank you Mandy, great pics - you look awesome!

Thumbnail of user zipporahl
1 review
14 helpful votes
October 3rd, 2017

I ordered pink and aqua contacts. Got both in 9 days! I have dark brown eyes and they BOTH changed my eyes completely! So happy! THANK YOU!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

SpookyEyes.com Color Contacts is the only site which brings all the amazing ranges of Zombie contacts lenses, Vampire contact lenses and many more. In fact we have so many we have lost count of the vast range we now stock. We have addressed reported issues with shipping so that our customers can be confident of receiving their lenses within quoted timescales.

Company Representative

Thumbnail of user jamesm1906
James M.
Typically responds within 2 hours

How do I know I can trust these reviews about SpookyEyes?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SpookyEyes?