• Spokeo

Spokeo

Overview

Spokeo has a rating of 2.59 stars from 1,346 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spokeo most frequently mention phone number, credit card, and customer service problems. Spokeo ranks 153rd among People Search sites.

  • Service
    466
  • Value
    483
  • Shipping
    152
  • Returns
    226
  • Quality
    420

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 22.7%
Positive
20
Neutral
2
Negative
66
124
See all photos

What reviewers want you to know

Positive highlights

  • Through Spokeo I was able to find a phone number listed under his name in the Washington, D. C. area.

Critical highlights

  • They will defraud the elderly and steal money from your credit card too.
  • When I looked, I was advised that there was no information for this email address search.
How would you rate Spokeo?
Top Positive Review

“Always has the info I'm looking for”

Teshyna R.
4/2/24

It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.

Top Critical Review

“A child could find better results”

Ashley S.
10/30/23

I purchased a free trial in order to find some information on a specific person I know well. The site advertises thorough "deep diving" searches that will shock you by the information they will present to you. Spokeo's "deep diving searches" couldn't even find the last 2 addresses this person was registered at. Nor could they even find their Facebook page which you can find from a SIMPLE GOOGLE SEARCH. Total waste of time, Spokeo is stealing consumer's money.

Reviews (1,346)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (120) email address (50) phone number (183) time search (14)
Thumbnail of user teshyna253
1 review
0 helpful votes
April 2nd, 2024

It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.

Tip for consumers:
I just like using spoken it’s easy and straight foreword and I always get what I am looking for.

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Teshyna:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Thumbnail of user dennyr55
1 review
0 helpful votes
January 12th, 2024

I made a mistake and signed up for the 7 day trial for 0.95 cents. I called customer service and spoke with a very nice lady named Jessica who took care of canceling my order for me. In fact, she did such a professional job and was so helpful that I asked to speak to her supervisor in order to compliment her. I spoke with Justin, ID#1541, and told him how impressed I was.
Now the reason I canceled was because the person I was trying to find, a long lost friend, the phone numbers they provided were both disconnected.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Denny:

Thank you so much for the kind, encouraging words and the 5-star rating.

We are so very happy to hear that Spokeo Customer Care agent, Jessica, was able to assist you with your needs. We here at Spokeo aim to provide the best People Search capabilities and the best customer service possible. And your words mean so very much to us, as we strive to be best on all aspects of our service!

Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Thumbnail of user jeanettes268
1 review
0 helpful votes
June 4th, 2022

Your site found the person I'm looking for right away while another site charged the same and came up with squat.

Service
Value
Shipping
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Jeanette,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user richb407
1 review
0 helpful votes
July 26th, 2021

Finding Companies who care about their Customers is becoming a Rarity. My Sincere thanks to Claire at Spokeo for making my Experience with them such a Delight. Rich.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Rich! Thank you very much for the kind words and 5-star rating! We are extremely glad to hear that Spokeo has worked out for you. And that our Customer Care Team was able to fully assist you with all of your needs. Thank you again for using our site and giving us a try!

Thumbnail of user bobf695
1 review
1 helpful vote
May 23rd, 2020

I graduated from TCU in 1967 and lost track of my roommate... but knew he was from Houston Area... nothing worked so I tried this service just for kicks... they found his name in Florida, his last street address there and eventually found his real estate broker who knew him well and gave me his phone number. All in about 30 minutes.
I then cancelled my one time service which was not a problem at all... gal on phone was delightful and I would use them again for sure. Bob

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Bob,

Thank you for the kind words and 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care Agent was able to assist you with all your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user jlynnbeauregard
1 review
0 helpful votes
March 27th, 2024

I use Spokeo almost daily. Spokeo is the fastest easiest site to get the identity from the phone numbers and addresses or location of the multitude of numbers that appear on my boyfriends phone. He is a chronic cheater. I stay on top of his antics with spokeo. I use spokeo for other reasons also but mainly to stay in the know.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hello there, Jennifer:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Thumbnail of user nette.anderson
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I had searched another sites for free then I joined another paid service and wasn't getting anywhere until finally I heard about Tokyo and it uncovered things. I've never even imagined asking for like an old PO Box for example.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Jeanette:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!

Thumbnail of user babygirlmlk87
1 review
0 helpful votes
April 13th, 2024

I love how accurate Spokeo is. I'm just hoping the data shows current up to date profiles because the first one that I saw so far, is atleast 8 years old.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Misty:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs.

We gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Thank you again for using our site and giving us a try!
- Spokeo Customer Care

Thumbnail of user stephenf1230
1 review
0 helpful votes
June 17th, 2022

I write letters to people about some of the problems we face in this world. To do this I get a number of addresses and must find the names ff the pe90oe who live there. Spokeo has always given me the most up to date and accurate name list I have ever used.

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Stephen,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user robinr1154
1 review
0 helpful votes
April 2nd, 2024

Good positive surch I found what I was looking for.all is positive
What I found was all good and positive

Tip for consumers:
Looking up a man that I having a on line relationship with. Just wanted to see if he was who he says he is.

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hello there, Robin:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Thumbnail of user anthonyn620
1 review
0 helpful votes
February 28th, 2022

It worked perfectly for me and I am thoroughly satisfied. I have nothing further to state about my satisfaction with the service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Anthony,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user chriss5128
1 review
0 helpful votes
April 17th, 2024

Helped me to find what was going on behind my back and find out the red flags in my marriage and why things just wouldn't adding up

Tip for consumers:
I haven't got the chance to even check if I like it as soon as I got it I been doing this $#*! let some one use it before you ask if they like it

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Chris:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!

Thumbnail of user patriciaw2233
1 review
0 helpful votes
October 5th, 2022

Today I all of a sudden received a bunch of very profane and obscene texts From four different numbers. I googled the numbers. Got cities and some names but then I used some other ways to try to find out more. I signed with Spokeo because they were fast and didn't give me a bunch of nonsense first. After all these people violated me and my grandkids saw the texts. I should know who these vial people are. I know at the least they will be reported to everyone of their phone services. It will give me some peace of mind to know the names of the people when I report them.

Tip for consumers:
When someone violates you , find who they are quickly . If you are checking someone out first so you can think about if you want that person in your life and your family’s lives.

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Patricia,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user edwardh620
1 review
0 helpful votes
July 31st, 2021

I have really enjoyed using Spokeo. It is easy to use. After my trial subscription ran out, I called and was able to renew at a discounted rate. Rahmal was very professional.

Tip for consumers:
Nothing else as the site was self explanatory. Really enjoyed the 7 day trial subscription.

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Edward! Thank you very much for the kind words and 5-star rating! We are extremely glad to hear that Spokeo has worked out for you. And that our Customer Care Team was able to fully assist you with all of your needs. Thank you again for using our site and giving us a try!

Thumbnail of user joseg1355
1 review
0 helpful votes
December 19th, 2022

Extremely useful for tracking old classmates. Maiden names would help. It's hard to track the girls after so many years.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi Jose,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and was able to assist you completely with your search needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user mrsl65
1 review
0 helpful votes
April 3rd, 2020

I recently contacted Spokeo regarding my subscription. I was pleased with the outcome and the level of service I received. I find that sometimes, people can be rude to companies when asking for their help; not that it gives anyone a reason to not help you, but it definitely doesn't motivate them to do so. Since I worked in collections, I realize the importance of being polite, professional and detailed. With this approach, I had a wonderful experience with Spokeo. I won't say that you will get your way if you "play nice", because it really depends on your situation; but it really doesn't get you anywhere to be impatient or nasty. Just a suggestion.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Mrs. L.,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you with all your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user victoriaa467
1 review
0 helpful votes
March 23rd, 2022

Tells the life of a person the good and the bad! Please sign up if you have issues or worries about a person or your spouse

Value
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Victoria,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user cynthiag795
1 review
0 helpful votes
May 20th, 2021

Called Spokeo. Luis was my customer representative. He was very kind & helpful in resolving my issues. He took care of my problem right away. Very respectful

Tip for consumers:
Luis was helpful in resolving my problem

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Cynthia,

Thank you very much for the kind words and 5-star rating! We are extremely glad to hear that Spokeo has worked out for you. And that our Customer Care Team was able to fully assist you with all of your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user terrencer28
1 review
1 helpful vote
April 7th, 2020

As a volunteer service dedicated to bringing comfort to those in need of a good word. Spokeo has enabled us to reach many in our community and other ares. Our aim is not to solicit anything, just to share comforting Bible scriptures with our neighbors. In view of the times we live in, people need to hear "Good News". We are thankful for the service Spokeo supplies, and realize that in these dangerous times anonymity is important. Thank you foe assisting us in spreading hope... Jeremiah 29:11.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Terrence,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care"

Thumbnail of user dorothym1069
1 review
0 helpful votes
September 2nd, 2022

Great source of info. Easy to use. Can always count on Spokeo. Glad I have the subsription. Thank you

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Dorothy,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user rhondal308
1 review
0 helpful votes
March 24th, 2022

I have been using Spokeo for quite a few years now for personal searches as well as for work. When the boss needs someone looked up to find a phone number or address, she has me look it up. The information has been pretty accurate so far for me.:-)

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Rhonda,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user ramonab127
1 review
0 helpful votes
August 31st, 2022

Thank you for understanding my situation and taking action with care and experience. The representative was very kind and helpful thank you so much for your help.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Ramona,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user marshab318
1 review
0 helpful votes
November 11th, 2022

Quick responce to help my resolve my situation... Pleasant and professional. Win, win. Quick with helping, I feel very calm through this process.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi Marsha:

Thanks for the very, kind words and 5-star rating!

We are glad to hear that Spokeo worked out for you and that Spokeo Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user dioganysb
2 reviews
1 helpful vote
July 13th, 2022

I've been with spokeo for over 2 years, because they truly have they on point information. There's no hoops to jump, nor so they haven crazy made up categories to decipher, spokeo's website is very easy to navigate, just click on the the information found to know more, I'll say it again, "The most accurate data out there, no other site comes close when searching from 100's of websites and/or social networks, not to mention, they also look into photos/video profiles, address, family, relatives etc. etc. Provide a few details, and they get to work, they gathers information from public sources, so not everything will be on point, but again I feel they are the better choice, I say that because I've tried them all, nearly. Lol
Thank you, and good luck in you search:-)

Tip for consumers:
Quick tip: If you're new to the site utilize Spokeo 101, located in the help center. :)

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Dioganys,

Thank you for the kind words and the 5-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user ces6
1 review
0 helpful votes
February 11th, 2022

Spokeo exceeds all my expectations as far as "information disclosure" goes. It is truly a top-notch first-class information service. Yes, it is definitely a five out of five-star service. I would highly recommend it to all my family and friends. Kudos to the whole "Spokeo Team"!
C E Stanley
Arden, NC

Tip for consumers:
Kudos to the entire "Spokeo Team"! Anything and everything you want to know is right here in
"full disclosure". I highly recommend it to all my family and friends!
C E Stanley
Arden, NC

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Requester,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

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Company Representative

Thumbnail of user spokeoi
Spokeo I.
Typically responds within 3 days

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