• Spokeo

Spokeo

Overview

Spokeo has a rating of 2.58 stars from 1,345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spokeo most frequently mention phone number, credit card, and customer service problems. Spokeo ranks 153rd among People Search sites.

  • Service
    466
  • Value
    483
  • Shipping
    152
  • Returns
    226
  • Quality
    420

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 21.8%
Positive
19
Neutral
2
Negative
66
124
See all photos

What reviewers want you to know

Positive highlights

  • Through Spokeo I was able to find a phone number listed under his name in the Washington, D. C. area.

Critical highlights

  • They will defraud the elderly and steal money from your credit card too.
  • When I looked, I was advised that there was no information for this email address search.
How would you rate Spokeo?
Top Positive Review

“Always has the info I'm looking for”

Teshyna R.
4/2/24

It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.

Top Critical Review

“A child could find better results”

Ashley S.
10/30/23

I purchased a free trial in order to find some information on a specific person I know well. The site advertises thorough "deep diving" searches that will shock you by the information they will present to you. Spokeo's "deep diving searches" couldn't even find the last 2 addresses this person was registered at. Nor could they even find their Facebook page which you can find from a SIMPLE GOOGLE SEARCH. Total waste of time, Spokeo is stealing consumer's money.

Reviews (1,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (120) email address (50) phone number (183) time search (14)
Thumbnail of user sharons2002
1 review
1 helpful vote
August 2nd, 2021

Imma say this... if it wasn't for spokeo my dumb would still be with a cheating dog... I had an issue one time with billing. I called told them issue the helped. Reps no matter when I called very helpful they all address me professional... only issues I need them to update information get more current changes... I had another free service I used sometimes it was a lil more current. But all in all Spokeo wins hands down... thanks again. My divorce final. I've moved on & now dating. So Spokeo I will be in touch cause I don't have time for surprises in the dating scene. Okkk. Sending all your reps peace prosperity patience and wellness

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Sharon! Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. And that our Customer Care Team was able to fully assist you with all of your needs. Thank you again for using our site and giving us a try!

Thumbnail of user sukanyad2
1 review
0 helpful votes
December 24th, 2022

Its help to give you an idea and basic info to see who you dealing with or what they are, most of the time and sacrified.

Tip for consumers:
should not not charge anything else more than the 0.95 cent

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Sukanya,

Thank you for the kind words and the 4-star rating!

We are glad to hear that Spokeo worked out for you and was able to assist you completely with your search needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user ah450
A H.
1 review
0 helpful votes
May 11th, 2020

I wanted to find an old friend, we have reconnected and catching up! Thank you! I would recommend it!

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Valued Customer,

Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user stevenf1436
2 reviews
0 helpful votes
April 14th, 2024

I went on here to get information on scammers. Was very useful in this regard. I can recommend it. OK

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hello Steven:

Thank you so much for the kind words and the 4-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!

Thumbnail of user cynthiar1112
1 review
0 helpful votes
November 17th, 2021

Although I don't love paying for the service, it has been very helpful to identify scammers. I've used it multiple times successfully.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hello Cynthia! Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. Thank you again for using our site and giving us a try!

Thumbnail of user justind636
1 review
0 helpful votes
December 12th, 2022

Once you figure out how to use it it's a walk in the park. The app is a bit slow but that could be from my side of things all in all. It worked great.

Tip for consumers:
Make sure you have all the information on what or who before you start

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Justin,

Thanks for the very, kind words and 4-star rating!

We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user brian33410
1 review
0 helpful votes
April 20th, 2024

Fast and easy and I would recommend your service to my friends. I've used other sites to look up. But they bait and switch. Start out with one price and before you know it the he pice went up $15.00 dollars or more cause they keep adding on for this and for that, YADA YADA YADA!

Tip for consumers:
Simple and easy to follow

Service
Value
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hello Brian:

Thank you so much for the kind words and the 5-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!

Thumbnail of user juden21
1 review
0 helpful votes
October 29th, 2022

I Love using Spokeo. If your school reunion is on the horizon and as usual, a lot of classmates cannot be found, then try Spokeo! You won't be sorry when long lost friends know about the next reunion and actually show up because you notified them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Jude,

Thanks for the very, kind words and 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Spokeo Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user ronw725
2 reviews
0 helpful votes
July 5th, 2022
Verified purchase

I have been using Spokeo for years now. Wouldn't be without it and use it frequently. Those that complain do not understand limitations of online companies like Spokeo. Spokeo is not perfect but it works for me. I find it necessary for my business and feel fortunate they are providing a vital service by Spokeo's very existance.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Ron,

Thank you for the kind words and the 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user jenniferv374
1 review
0 helpful votes
May 2nd, 2020

I only tried the 3 day membership an it was good. But if you really want to know everything you need to pay for a subscription.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Jennifer,

Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user cathrynm36
1 review
0 helpful votes
January 19th, 2022

When I emailed them they responded in a timely manner. The product I requested was very useful thank you Cathryn morash

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Cathryn,

Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you swiftly. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user olivek15
1 review
0 helpful votes
April 17th, 2022

In general spokeo meets my needs. I guess it is a replacement for people search. I miss the old white pages as it wa simpler but this does give more info.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Olive,

Thank you for the kind words and the 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user johnc7624
1 review
0 helpful votes
January 5th, 2022

Updated my CC information, got results in a couple of mouse clicks--no problems using your service.:-)

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear John,

Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user kevina1368
4 reviews
0 helpful votes
December 8th, 2021

We use Spokeo several times per month to confirm addresses, telephone numbers and email addresses and, for about $25/mo, think it is a great value. We do not always find what we need, but have not found an occasion where we were able to find information elsewhere that was unavailable on Spokeo./. We like it.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Kevin,

Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user grangerh3
1 review
0 helpful votes
April 10th, 2020

I found most of the info I was looking for and when I needed help spokeo support team is second to none. Very pleased with those guys.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Granger,

Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you with all your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user christophera965
2 reviews
1 helpful vote
December 15th, 2022

I kinda like Spokeo. I kinda have a good feeling about them. I feel their heart, is in the right place

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there, Christopher,

Thank you for the very, kind words and 5-star rating!

We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user ac1008
1 review
0 helpful votes
December 29th, 2021

I was quickly able to download and generate a potential volunteer report.
The option for one time and not monthly fees was also invaluable.
Reliable and affordable.
Angela

Tip for consumers:
Quick and affordable for hiring managers!

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear A C,

Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user eugennieb
1 review
0 helpful votes
July 16th, 2022

The report was very thorough and it was not expensive. It list the person's family affiliation, telephone numbers and other information to contact the person you are looking for.

Service
Value
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Eugennie,

Thank you for the kind words and the 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user w666ninja
1 review
0 helpful votes
April 11th, 2024

My experience using spokeo has been pretty easy to do. I found what I was looking for and even more I didn't know to look for!

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Jason:

Thank you so much for the kind words and the 4-star rating.

We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!

Thanks!

Thumbnail of user shaunas67
1 review
0 helpful votes
February 4th, 2021

Spokeo does give information about occasional phone numbers. I myself found that I had Too many telemarketers and Spam calls for the app to handle.

Tip for consumers:
Basic information

Service
Value
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Shauna,

Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user stanleyd100
1 review
0 helpful votes
March 21st, 2022

Just another way to find someone!
It doesn't matter who your looking for
This site will help you.
Good luck!

Tip for consumers:
Quick & Easy

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Stanley,

Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user briang1127
1 review
0 helpful votes
July 13th, 2021

This is a great service to find some basic information about a person you are interested in. I would highly recommend using it.

Tip for consumers:
Great information that can be used to help you know more about a person you are interested in.

Service
Value
Shipping
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Brian,

Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user angelad1554
1 review
0 helpful votes
October 29th, 2022

I used this site to check on a suspicious phone number. I believed I only purchased a one time 99cent lookup. Suddenly I have a $27.95 monthly subscription fee on my PayPal. The details of the transaction included a phone number to call. I braced myself for the usual resistance when dealing with these scandalous companies that trick you into monthly payments.
The phone call was answered after only one selection prompt and I spoke with Jason ID 1541. He was very professional and did not once try to lecture me about how I should have seen this that and the other that gave them a right to access my account. Without any hurdles at all he cancelled my membership, and issued a refund that posted to my account within an hour. Such a breath of fresh air. My hat goes off to spokeo for having an outstanding policy concerning such matters and for training their staff accordingly as well as giving their staff the authorization to make decisions and initiate the actions needed to complete. You guys are ahead of Adobe and several other large previously respectable companies by leaps and bounds. I hope your integrity continues to serve you well and that you beco. E hugely successful. Thank you.

Service
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Angela,

Thanks for the very, kind words and 4-star rating!

We are glad to hear that Spokeo worked out for you and that our Spokeo Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user kristink248
1 review
0 helpful votes
January 24th, 2022

I am keeping my Fingers crossed that it will do as it states securing your identity, bc the cost is up there! I Will be updating my rating after using it for awhile. Most likely within 30 day free trial.

Tip for consumers:
It is costly, but priceless to keep your identity safe and secure! That is, if they do what they state they can and will do for all that hard earned money!!

Service
Value
Returns
Quality
Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Kristin,

Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

Thumbnail of user hec7
1 review
0 helpful votes
December 15th, 2022

Spokeo is helpful in finding someone or can put you on the right track, and for the most part, if you're checking a phone number, the service will let you know if it's a highly probably spam number or not.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Hi there,

Thanks for the very, kind words and 4-star rating!

We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!

Thanks
- Spokeo Customer Care

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Company Representative

Thumbnail of user spokeoi
Spokeo I.
Typically responds within 3 days

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