SpokeoReviews 1,385

Dear Thomas,

Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience.

Thank you,
Spokeo

Dear Mike,

I'm sorry for any misunderstanding and certainly wish to help resolve the issue. Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person.

When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.

Sincerely,
Spokeo Customer Care

Dear Kassandra,

I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.

Sincerely,
Spokeo Customer Care

Dear Jan,

We understand your concern and wish to assist in resolving this matter. Spokeo is a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our subscriptions are set up to renew automatically so that those who use our services on a regular basis can do so without any interruption. In order for a Spokeo subscription to be created, a user must click on the "Sign Up" button or perform a search and click on the "Get Full Results" button. The user would then be required to enter in a full 16 digit credit or debit card number along with the card's matching security code, cardholder name, card expiration date, card billing zip code, and enter a valid email address that becomes the username associated with the account. Once this information has been entered, the Terms of Use agreement must be checked and agreed to and then the "Purchase" button must be hit. Once these actions are completed and the information is verified as valid and matching, the user must then fill out a brief survey and set an account password to begin using the subscription. Additionally, we provide detailed information regarding exactly how much, and how often a person will be billed on our payment page, as well as in the disclaimer which has to be agreed to before the purchase is processed. This information is also included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact us should you have any questions or concerns. We are available 24/7 and more than happy to address any questions or concerns you might have. Customers may contact us directly from our contact page, by calling 888-906-0850, or emailing CustomerCare@spokeo.com.

Sincerely,

Spokeo Customer Care

Dear Michele,

Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience.

Thank you,
Spokeo

Dear Wave,

We want to make sure that your experience with Spokeo Customer Care is a positive one. We would like to thank you for addressing your concerns, and are happy to assist in resolving this issue. We sincerely apologize for any misunderstanding, or any inconvenience this experience has caused. Please give a member of our Customer Care team a call at 888-906-0850 at your earliest convenience. We are more than happy to help!

Sincerely
Spokeo Customer Care

Dear James,

We understand your concern and wish to assist in resolving this issue. Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience.

Thank you,
Spokeo

Dear Chuck,

We want to make sure that your experience with Spokeo Customer Care is a positive one. We would like to thank you for addressing your concerns, and are happy to assist in resolving this issue. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our subscriptions are set up to renew automatically so that those who use our services on a regular basis can do so without any interruption. We sincerely apologize for any misunderstanding, or any inconvenience this experience has caused. Please give a member of our Customer Care team a call at 888-906-0850 at your earliest convenience. We are more than happy to help!

Sincerely
Spokeo Customer Care

Dear Omelia,

Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our information comes from various sources located within the Public Domain such as public record data, surveys, and social data (that has not been deemed private). Spokeo makes this information more easily accessible for people to research themselves or others, and sometimes that information is not always up to date.

Also, all information, including the type of subscription, exactly how much, and how often a person will be billed are clearly stated on our payment page. We also include this information in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use.

We also provide 24/7 support to our customers either by email, or by contacting our Customer Care department via phone at 888-271-9562. Our Customer Care Representatives are more than happy to assist any of our customers with any questions or concerns they might have regarding Spokeo.

Sincerely,
Spokeo Customer Care

Dear Lola,

Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience.

Thank you,

Spokeo

Dear Will,
Spokeo People Search allows you to search for anyone by Name, Reverse Email, Reverse Phone or Username. Our database covers a multitude of social networks, public records, marketing lists and more to reveal demographic details, public profiles, etc. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience.
Thank you,
Spokeo Customer Care

Dear Jocelyn,

I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge to prevent any service interruption. Please give a member of our Customer Care team a call at 888-906-0850 at your earliest convenience. We are more than happy to help!

Sincerely,
Spokeo Customer Care

Dear Spokeo Customer,

I understand your concern and wish to assist in resolving this issue. Please allow me to explain regarding Spokeo subscriptions. In order for a Spokeo subscription to be created, a user must click on the "Sign Up" button or perform a search and click on the "Get Full Results" button. The user would then be required to enter in a full 16 digit credit or debit card number along with the card's matching security code, cardholder name, card expiration date, card billing zip code, and enter a valid email address that becomes the username associated with the account. Once this information has been entered, the Terms of Use agreement must be checked and agreed to and then the "Purchase" button must be hit. Once these actions are completed and the information is verified as valid and matching, the user must then fill out a brief survey and set an account password to begin using the subscription. Additionally, we provide detailed information regarding exactly how much, and how often a person will be billed on our payment page, as well as in the disclaimer which has to be agreed to before the purchase is processed. This information is also included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact us should you have any questions or concerns.

Sincerely,
Spokeo Customer Care

Dear Robert,

I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. Additionally, we provide detailed information regarding exactly how much, and how often a person will be billed on our payment page, as well as in the disclaimer which has to be agreed to before the purchase is processed. This information is also included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact us should you have any questions or concerns.

Sincerely,
Spokeo Customer Care

Dear Sid,

We want to make sure that your experience with Spokeo Customer Care is a positive one. We would like to thank you for addressing your concerns, and are happy to assist in resolving this issue. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Please give a member of our Customer Care team a call at 888-906-0850 at your earliest convenience. We are more than happy to help!

Sincerely
Spokeo Customer Care

Dear J A,
We understand your concern and wish to assist in resolving this matter. All information, including the type of subscription, exactly how much, and how often a person will be billed are clearly stated on our payment page. We also include this information in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact a member of our Customer Care team if you have any questions or concerns with your searches! They can be reached at 888-906-0850, or CustomerCare@spokeo.com.

Thank you,
Spokeo

Dear Adam,

We understand your concern and wish to assist with this matter. Please allow me to explain regarding Spokeo. The website is designed to keep Spokeo memberships at the lowest possible price, we enable users to purchase only the products they need. When you need additional product(s), they will be available as Product Add-ons to enable more advanced search features only when you need them. This way, users can customize their subscriptions in any way they see fit, whereas in the past, if someone wanted to upgrade you had to purchase the whole thing. Please feel free to contact a member of our Customer Care team if you have any questions or concerns with your searches! They can be reached at 888-906-0850, or CustomerCare@spokeo.com.

Thank you,
Spokeo