SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I don't know how but an add on order processed and I did not want it too. I also can not find a way to cancel this. Also I realized the flavor was incorrect and i cannot cancel or update.
I am very disappointed that the bottle print is light orange, very difficult to see, also I would like to know what the bottle size is before purchase size/ mL. Nowhere on the website is it posted. I like the product, but that seems shady to me. I didn't even know it had to be refrigerated until reading my email. I want to know what my complete purchase is, when receiving confirmation it shipped, no where does it state the mL/size. Can you please get back to me in reference to this. Much appreciated.
Hello, I just received my Spoiled Child E27 Collagen and J29 gummies, and I am really excited! The flavors of both products are really good, not too sweet and easily dilutable in water for the collagen. I hope to give a great update in about 30-45 days!
I wanted to try one product and somehow when I thought I was confirming, wound up with two add ons and subscription for two bottles rather than one.
I just placed my free trial order and the confirmation receipt was very garbled so it was hard to read. It looked like I was charged the full amount but finally pieced it together. I hope I read it correctly but if this communication is barely legible I may not continue purchasing here.
I thought the quiz was a very good thing because it allowed me to answer how my body is compared to so many out there. It then helped with coming up with the correct product for me. I am excited to try it for free and then be charged if I keep it. That was a nice touch to because it made me believe this product really does work.
Thank you for your positive feedback! We’re thrilled to hear that you found the quiz helpful and appreciated the free trial option. We designed it to ensure you get the best product for your needs, and it’s great to know it made you feel confident in your choice. We hope you love the product, and we’re here if you have any questions along the way!
It was OK. It just made me a little jittery maybe because I have high blood pressure. It definitely made me feel like I wasn't hungry and a little more energy
I don't understand why I was charged so much? Can you please explain why. I feel like u are taken advantage of me. I really want to give this a try
When I got the ad on Facebook, I was lead to believe I was trying out a product that cost 30$ on sale. When I was done with all the clicking you have to do just to get this product, I ended up with two bottles for some reason. And the bill is almost 100$! All the clicking you have people do to buy your products is very misleading. And somehow, my one bottle turned to two. I still have the option of returning the unsused product for a refund, which I have doubts will go smoothly if I chose to do so. Either way. Not very impressed at all so far.
Product was recommende want to try it almost did not buy due to extreme upselling,did not like the website. Accidently ordered one upsell cuz it was similar to what I was trying to buy. May cancel monthly product we'll see not a good start
Supposed to receive my order a week ago. Still nothing. Save your money! Would give zero stars if I was allowed. Shouldn't advertise if you can't fulfill orders.
I ordered using my phone, that was my first mistake. I ordered the try free, then other things popped up and I thought I hadn't ordered correctly. So, I managed to order a second time and a different prodcuct as well. I needed to contact customer service to modify and cancel unwanted orders.
I placed an order on 2/7 and it is now 3/8 and, I still haven't received it yet. I would like a refund.
This is the second time I've tried to order the same product. Unfortunately Spoiledchild is batting two for two, both times there has been an issue with delivery. How is this possible? Is this normal for their company? Does every one experience these issues? When I don't receive the products, I have to contact them and request they advise the status of my order, they tell me it couldn't be delivered or there was a problem with the delivery, and ask me if they would like them to send a replacement order or if I prefer a refund. Out of frustration I request a refund and have to contact them daily after the 10 days they claim my money will be returned to me. If I didn't pay attention to my accounts, I doubt I would ever receive my money back. It is very frustrating dealing with them and extremely disappointing as their Marketing is so good you want to try their products. I placed my order January 22, they offered a they offered a refund February 24 and it's March 7. I haven't received my refund. I received an email today with a snapshot $115 was deposited to my account, no name no proof of who this money was returned to which I didn't receive and I paid $33.49 and $164.88 for the products so why would they return $115? Anyway, I recommend you proceed with caution when you're ordering from these people.
Pleased! Can't wait to get started! I want the results to be in
That’s awesome! 🎉 We love your excitement and can’t wait for you to get started. Wishing you great results - keep us posted on your journey!
Easy peazy making the order. Couldn't be easier. I'm looking forward to trying the product and having successful results.
Love to hear that! 😊 We're so glad the ordering process was a breeze for you. We can't wait for you to try the product and hope you have amazing results! Let us know how it goes!
I have tried the powdered collagen and I find it difficult to drink…. I love spoiled child…
Thanks so much for the love! We love having you in our capsule crew. <3
Tried my friends mango flavor. Can't wait to get mine. Easy to order and delicious tasting.
That’s amazing to hear! 🎉 We’re so glad you enjoyed the mango flavor and had an easy ordering experience. We can’t wait for you to receive yours - enjoy! 😊
Cannot find receipts in account area to download. Cannot call to ask where to find it because there is NO CUSTOMER SERVICE PHONE NUMBER!
The ordering process was great! Now I just hope the taste is palpable.
Thank you for your feedback! We’re so glad to hear that the ordering process was smooth. We hope you enjoy the taste just as much! If you have any questions or need assistance, feel free to reach out. Enjoy your experience! 😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re so glad to hear you’re excited about your E27 Collagen and J29 gummies! It’s great to know that you’re enjoying the flavors and finding them easy to use. We can’t wait to hear your update in the next 30-45 days!