This website seems to be closed. Find similar businesses
  • Spitspotloves.co.uk

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Spitspotloves.co.uk has a rating of 3.76 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Spitspotloves.co.uk most frequently mention dummy clip. Spitspotloves.co.uk ranks 54th among Knitting sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • DO NOT ORDER from this company they are liars and scam artists.
How would you rate Spitspotloves.co.uk?
Top Positive Review

“Amazing! I just love everything”

Ellie G.
2/14/19

I ordered 2 products, a peter rabbit dummy clip with my sons name on it and I also ordered a love heart pram charm that I had personalised too. The customer service was outstanding she kept me up to date with my order, I received pictures of my products before they were shipped and they came the following day. I would highly recommend them to anybody because the products are absolutely stunning. Will definitely be ordering again in the future

Top Critical Review

“SCAMMER! DO NOT USE”

Lin S.
8/27/20

I'd seen the bad reviews but as they were having a sale I thought I'd buy a couple of patterns as surely that wouldn't be a problem- money taken straight away but patterns will not download! Seller ignores your messages, removes any comment that's negative or asks where your purchases are and eventually blocks you I only lost £6 but that's not the point- spend your hard earned cash with a genuine seller Who deserves your custom Can't understand how she hasn't been shut down as clearly she has no morals in taking money and not providing the stuff anyone pays for AVOID AVOID AVOID!

Reviews (49)

Rating

Timeframe

Other

Reviews that mention popular keywords

not order (4)
Thumbnail of user lins52
1 review
1 helpful vote
August 27th, 2020

I'd seen the bad reviews but as they were having a sale I thought I'd buy a couple of patterns as surely that wouldn't be a problem- money taken straight away but patterns will not download!
Seller ignores your messages, removes any comment that's negative or asks where your purchases are and eventually blocks you
I only lost £6 but that's not the point- spend your hard earned cash with a genuine seller Who deserves your custom
Can't understand how she hasn't been shut down as clearly she has no morals in taking money and not providing the stuff anyone pays for
AVOID AVOID AVOID!

Thumbnail of user janep140
1 review
4 helpful votes
November 10th, 2018

Only order if you want to lose your money and receive nothing. Ordered £68 worth 4 month ago was told it had been dispatched twice, was given a post office tracker code which tells you nothing but made things seem hopeful. Since then no response to contacts, blocked from all social media and emails have no contact either. No postal address to make written contact. She offered a refund but surprise surprise nothing. Rated one star only because the site wouldn't accept none.

Thumbnail of user vivienl15
1 review
4 helpful votes
November 19th, 2018

DO NOT ORDER from this company they are liars and scam artists. I ordered a blanket in September for a present. I have had no blanket which I have been told on numerous occasions it had been posted they even sent me a fake postal tracker which wasn't even my address. Said they had paid my money back into my account. Nearly 5 months later no refund and no blanket. Sent a total of 73 emails now they don't even have the decency to reply. SCAM SCAM site should be closed down for stealing people's money.

Thumbnail of user fionaa18
1 review
6 helpful votes
October 3rd, 2018

Took 2.5 months to arrive, kept saying she had posted the item but nothing, she said she'll refund but also nothing! Now she's blocked me! DO NOT ORDER FROM HER. Wasted my time for 3 months.

Thumbnail of user nicolew228
1 review
4 helpful votes
January 5th, 2019

SCAM - DO NOT ORDER! ALL OF THESE POSITIVE MESSAGES THAT ARE BELOW HAVE BEEN WRITTEN BY THE SELLER HERSELF.
I ordered an object last year, paid for it - never received it or a refund. Same thing that happens to every other person that orders from her.

Thumbnail of user lauram651
1 review
0 helpful votes
January 18th, 2019

I ordered from this company 27th November. I order a Christmas present for my niece and daughter only to have never received anything from this seller! The communication is absolutely atrocious. She takes days, even weeks to reply to a message. I was told many times by herself that my items would be with me before Christmas but nothing. I asked for proof of postage many times to which she ignored me. Eventually I got so fed up I asked for a full refund to which she said she would refund me in full and so send out a replacement to which, surprise, surprise, I have received nothing! I would let recommend this seller to anybody. Disgusting customer service. Should not be allowed to run a business.

Thumbnail of user michelleb533
3 reviews
5 helpful votes
October 22nd, 2018

Almost 7 months after paying still no merchandise or refund even after promised both several times. Blocked on all social media & doesn't respond to emails. Was promised she'd ship everything 28th Dec. & nothing. Have found out by waiting 6 months fraud alert can't help. They said they have several cases against her in UK & several people outside UK have tried to file but she knows if she can put them off for 6 months nothing can be done. DO NOT BUY FROM THIS THIEF, LIAR &SCAM ARTIST!

Thumbnail of user sarahw357
1 review
8 helpful votes
September 18th, 2018

Wouldn't recommend at all. Messed around for months to get my order and lie after lie about it being delivered next week, tomorrow, refunding reasons why she can't. Why it's taking so long etc. it's like talking to a brick wall.

Thumbnail of user jackiec164
1 review
3 helpful votes
February 16th, 2019

I ordered a dummy clip, it never arrived. So she responded fine & sent one it did arrive just in time for a christening. 4wks after the plastic clip broke which attaches to the clothes so I informed them as with the price I wouldn't have expected, which she responded quickly & politely & said she would send replacement but nothing came. She wouldn't respond then after I did get contact she again gave you false hope that it must be a post issue & would send or as if she'd forgot! Meanwhile the wks are going by then I see her posting on her page so ask her respond to my messages which she then blocks me! Instead of resolving a minor issue. I contacted her through someone else & again same thing I'll send, them would act like she doesn't know what your on about- so I sent copies of messages, then it was I'll send some out! Then I'll refund if they don't come, then oh I won't refund but replace whole item if you send it back & I'll refund postage then send another new one out! Which would have cost her more than just sending spare clips which makes me think I'd of sent back & got nothing back to me item or money!

Thumbnail of user ambers154
1 review
8 helpful votes
July 23rd, 2018

Order never arrived. 4 weeks later messaged her. No response. So publicly posted on her instagram asking where the item was. 6 weeks later she finally responds. Tells me my order has been posted and also emails me a "complimentary" pattern. Two weeks later item still hadn't arrived. I had to message multiple times to finally get a refund. Her messages were bizarre and she would say things like "I'm sorry you weren't happy with this service but..." what service? I never recieved anything I ordered and trying to get any form of communication from her was a nightmare. She also removes any of the comments where people ask where their items are. Badly run business.

Thumbnail of user sandrab626
1 review
3 helpful votes
February 10th, 2019

NO communication payed and never received wool. Tryed every way to contact this company but no communication Nothing. Will never order from them again. Would never recomend

Thumbnail of user patc97
1 review
7 helpful votes
May 31st, 2017

Bought a bunny for my new grandaughter, it never arrived, so asked for refund, that was over a month ago and nothing, kept being told it had been done and to contact my bank. Still no refund to this day and no response to messages. She obviously needs the £15.00 more than me... very unhappy with this lady.

Thumbnail of user jazminl6
1 review
2 helpful votes
February 8th, 2019

MASSIVE SCAMMER STEER CLEAR! TRADING STANDARDS INFORMED. DO NOT WASTE YOUR TIME OR MONEY YOU WONT RECIEVE ITEMS

Thumbnail of user georginam14
1 review
4 helpful votes
November 29th, 2018

DO NOT ORDER FROM THIS SCUMBAG! I ordered a blanket on 5th October after the website saying it would take 7-10 working days - nothing. Asked for a refund AND 4 WEEKS after saying its been sent NOTHING again! £50 down the drain. Do not make the same mistake i did.

Thumbnail of user fayea17
1 review
3 helpful votes
January 23rd, 2019

*STEER CLEAR*
As a customer of Sapphire Cameron with her beautiful crochet goods, I would like to give a review...

Early October I saw a very similar post to what you are seeing now... I was in awe of the beautiful crocheted items that she was showcasing and immediately payed via online banking and placed an order for a bespoke unicorn for my brand new niece's christening on the 18th November and a dinosaur jacket with matching teething rattle and dummy clip for Christmas, totalling £75.

I paid immediately with the promise that my order would reach me "well in time" early November, for the christening. After several messages, I finally received part of the order - the unicorn- on the Saturday, the day before the christening! Although cutting it a bit fine, as she knew the date well in advance, it arrived. It was perfect

However, it is now 10th January, and I am STILL awaiting the remainder of my order (that I paid in full for mid October and promised mid November) my niece's Christmas present - bespoke Dino jacket, teething rattle and dummy clip - that was promised mid November. After chasing again, on the 29th November, I received a message saying she she was posting on "Monday". That would then bring us to the 3rd December... on Thursday 6th I was told that is wasn't posted as she was ill and was posting "tomorrow" (7th). Sapphire was made aware several times that I needed the order before the 13th December in order to post it out for my niece to receive it for Christmas.

On Monday 17th December (!) after begrudgingly asking for a refund because the goods were not received on time, as promised, I was then told that it wasn't sent out because she was "waiting for yarn to be delivered" (even though the prior excuse was because she was ill). She then told me a few days later that she had still sent it and even sent me a tracking number - that didn't work - no suprises there.

It is now 10th January and IT HAS NEVER BEEN RECEIVED, i. E. NEVER SENT, probably never even made.

I am SO disappointed that something I was SO looking forward to receiving and giving to my first niece would be here by mid November as promised and now it is mid January and wasn't able to send it to her for Christmas. I paid in full, up front and was promised what wasn't delivered.

Due to the lack of said gift, I then had to take time off work to go shopping to buy her a present and get it to the post office in time to get it to her. Sapphire even had the cheek to wish me a "Merry Christmas" when I told her!

I would NOT recommend buying from this person and I certainly will never do again. As a crafter myself, I would NEVER let my customers down in the way this girl has.

You should be ashamed of yourself Sapphire and if you can't, or don't want to fulfil people's orders, you should tell them at the onset.

Tip for consumers:
Do not use if you want to receive what you pay upfront for.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Spitspotloves.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Spitspotloves.co.uk?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business