Southwest

Everything went so smooth from the check in to the landing. The entire crew was so friendly and one of them was quite the Comedian. He had everyone in Stitches. It was a full flight and everything went smooth. I will be booking a couple more flights in the months to come. Thank you Jill

This is the worst Airline I've ever flown with. Southwest Airlines should be ashamed of themselves for how bad they are doing business. First of all we paid for our flight tickets and selected certain seats in certain areas. Now as usual before boarding the plane you have to wait until the attendant announces the zone area that you will be seated in. So if all that is the normal procedure then why on earth do I have to play musical chairs when I get on the plane. If I paid for a window seat than I expect a window seat not a middle seat for 4 hours. That is a sad surprise for a customer and I couldn't even sit together with my wife. I purchased to seats that was together so what changed when we got on the plane? That was awful and terrible and no one had any clear answers for me. I will never fly with this airline again. And I will make it my mission to tell as many people as I possibly can to avoid you as well.