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Southall Travel has a rating of 2.67 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Southall Travel most frequently mention customer service problems. Southall Travel ranks 100th among Plane Tickets sites.
I had the worst ever experience in booking a flight with Southall travels. The agent who handled me did not understand me and kept going for 2 hours. After a frustrating conversation of close to 2-2.5 hours I booked the tickets to get it done with only to find that the tickets are way cheaper in the airline site. Don't ever use southall travels
Very poor service, dodgy deals and false commitments. When it comes to refund... it is a nightmare. Soon after booking confirmation they start changing the flights dates & timing. Too difficult to get hold of someone on phone. Their phone are most of time on auto repliers. Their flexible ticket means if you refund you will have to pay £200 per ticket. My refund dispute is pending for the last four months Please keep away from this fraud company.
I had the worst ever experience in booking a flight with Southall travels. The agent who handled me did not understand me and kept going for 2 hours. After a frustrating conversation of close to 2-2.5 hours I booked the tickets to get it done with only to find that the tickets are way cheaper in the airline site. Don't ever use southall travels
Great prices after they do price match and friendly satff and eager to help and its overall good and may need improvements in first time telling the price as when you aka for price they first quote it very expensive but then if you say you found cheaaper somewhere else then they do price match however they should beat he price if i found cheaper somewhere else.
However i think they just care about getting the booking done and payment made as affter that nobody contacts you back.
Very friendly staff and very helpful
I can tell other people & about Southall travel
I booked all my tickets with them all the time
Recently booked holidays to Dubai with Southall Travel. They offered me a prices of £ 1245 per person. The deal (half board) included stays at Burj Al Arab, one of the world’s finest hotels and return flights. But what really took me by surprise was the fact that they offered me 10% discount on booking and stay more pay less option. It was the perfect luxury holiday deal that I have got so far. Their services are fairly good and representatives are pretty helpful.
One of my friends has been booking with Southall for years and he used to talk of deals that seemed too good to be true till I tried out booking with them myself. I landed an awesome deal on my reservations with Atlantis The Palm and the stay was an unforgettable experience cannot but give credit to the guys at Southall for arranging it. Considering the current experience I have had I will make sure to check with them the next time I plan to take an international holiday to anywhere in the world.
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Call Southall Travel at 0208 843 4444 for Cheap flights tickets, Holidays and hotel deals at reasonable prices. Find discounted flight offers and Guaranteed Price Match
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