• SoundCloud

SoundCloud

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Overview

SoundCloud has a rating of 2.37 stars from 150 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoundCloud most frequently mention customer service, and free trial problems. SoundCloud ranks 32nd among Music Promotion sites.

  • Service
    22
  • Value
    21
  • Shipping
    6
  • Returns
    10
  • Quality
    21
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
4
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What reviewers want you to know

Positive highlights

  • Soundcloud nice streaming for playing songs in all languages and music https://soundcloud.com/msksiva/
  • They give you somethin like 2 hours of recording time.

Critical highlights

  • They provide links for customer service that don't exist.
How would you rate SoundCloud?
Top Positive Review

“I listen to it more than the other services.”

Gottfried B.
1/3/24

Soundcloud is an excellent alternative to the more famous streaming services that provide music. At least it doesn't insert commercial breaks every second like Spotify, so you have to buy a Premium just to be able to listen to music. And also Soundcloud has a wide selection of various livesets of electronic music that you can't find anywhere but there. The quality of audio is not ideal, but it is fixed by premium subscription. But the free version works completely fine.

Top Critical Review

“Soundcloud: Money grabbers!”

Ian M.
11/28/23

It's impossible to contact them about issues regarding subscriptions account errors etc They say they have customer service but their chat bot never gets back and their emails to subscribers are "no reply". Honestly it's all hype, cool sexy gig pictures and no real commitment or involvement with music creators who are struggling to be noticed and need all the help they can get. Put your tracks on YouTube instead!

Reviews (150)

Rating

Timeframe

Other

Reviews that mention popular keywords

music (57) customer service (7) 2 hours (3)
Thumbnail of user gottfriedb2
5 reviews
2 helpful votes
January 3rd, 2024

Soundcloud is an excellent alternative to the more famous streaming services that provide music.
At least it doesn't insert commercial breaks every second like Spotify, so you have to buy a Premium just to be able to listen to music.
And also Soundcloud has a wide selection of various livesets of electronic music that you can't find anywhere but there.
The quality of audio is not ideal, but it is fixed by premium subscription. But the free version works completely fine.

Thumbnail of user molekulars
1 review
1 helpful vote
December 27th, 2019

We like sound... We recently became a members to get more fans... At first I was skeptical but it does pay off. However, what I don't like about soundcloud is that you have these fact promoters acting like they can generate you a hug following. Which we will tell you right now... Just ignore them and keep posting your music. Because the real promoters will promote your music dye to the fact that they genuinely enjoy your music!

Thumbnail of user aarone108
13 reviews
2 helpful votes
September 4th, 2020

It is a great website for more music to listen. Easy to listen to and upload the song. I really like to recommend it to everyone.

Thumbnail of user guyw21
2 reviews
2 helpful votes
September 18th, 2017

The site itself is great, and I love discovering new artists on it, but the problem is with the app. It's slow, laggy, and force-stops most of the time. I uninstalled it, because of this problem, and the mobile site is no better.

Thumbnail of user oliverl35
1 review
0 helpful votes
May 25th, 2019

Can't complain to much, I'm a bit of a soundcloud addict but they have failed artists a bit, and what's with the volatile pricing!?

They have some good initiatives like Soundcloud Go+ for students. That's a positive.

The negative is that Souncloud premier/montization is some kind of cruel joke for most folk.

I am one, I took the leap of faith when I heard that I could release tracks directly on soundcloud - It's right there in the subscription page (at the time of writing)

And then guess what, when I have a track I wan't to release and navigate to that option I get a page saying that I am not eligible but to keep building up my soundcloud - It took a a bit of working out as I fit all of the criteria but essentially a large part of my gigs and following is in south east asia, Bali, Thailand etc. and apparantly these plays don't count

So anyway that's another $130 or whatever just for a star by the name.

I can't be to critical because I am always on soundcloud scoping out music, it's one of my favourite apps - Prices have gone up though.

When I first signed up a pro account was a few dollars a month and you could add go or go+ for not much more!

The price has quadrupled?(Citation needed) in just a few years.

Also I would like to talk about go - I bought Go+ Many times to hear tracks from my favourite artists only to learn that 'This track is not playable in you're country'!

I did a tour of the U. K and the Biggest pop star of the U. K was not allowed to be played in the UK even Robbie Williams and thats weird. I was living in Australia and could play some select tracks at Electric Lady Studios by Courtney Barnett but when I moved to Bali I couldn't play the tracks at a later date as they were 'Australia Only'

That's a werid situation. So that's what I have to say about Soundcloud Go & Go+ I just don't bother anymore because I don't wan't to be dissapointed to find that I can't stream the artist because of some territory block! It's a fundamental flaw to Go & Go+ no?

Anyway all said still love soundcloud, some of the best electronica to be found anywhere on this site, dripping with talent, hope soundcloud will rise to the challenge of supporting it's artists more - They pay for Pro and Pro Unlimited Accounts give them premier, monetization and other perks, forget stats and the 'spotlight' feature - let artists have the ability to re-arrange their tracks pro or free as a first and then add the features that people want for pro and unlimited.

Also the adverts are long and repeat. Sometimes I am signed out of my pro unlimited account for various reasons and hear the same advert 4-5 times in a row! The adverts are long and boring, I think about sending my links to people do they sometimes just get a long boring advert and don't bother listening to my music? It's something like 30 seconds (Which is excessive and ridiculous) and it plays before the track, don't know what the solution is but it sucks balls in it's current presentation.

Anyway 4* for now let's get it to 5*

Thankyou

Thumbnail of user antoniaw6
3 reviews
6 helpful votes
October 7th, 2017

Teh soundcloud app accompanies me wherever I go, also in car via the bluetooth function. The only problem is that the app crashes from time to time on any device, I dont know why and would be great if that thing was fixed!

Thumbnail of user sabinef2
2 reviews
1 helpful vote
November 22nd, 2016

SoundCloud works good. I enjoy to listen podcast on it.

Thumbnail of user arong11
2 reviews
0 helpful votes
February 7th, 2017

SoundCloud GO is right up there with the best music apps.

There a few minor improvements; better layout for albums and playlists and scroll wheels.

With these minor improvements it would easily be in the top 3 music apps!

Thumbnail of user jasong69
21 reviews
35 helpful votes
January 10th, 2016

Soundcloud should be one of your first destinations to post your music. Great community and a very popular site.

Thumbnail of user francinem3
20 reviews
14 helpful votes
November 30th, 2015

I love their mobile app, very easy to work with. However, this service is for amateur and beginner artists (as already mentioned), there are no popular artists out there. A good chance for those who want to share their work, but not a good place to look for top-quality bands.

Thumbnail of user erickm25
5 reviews
28 helpful votes
August 19th, 2015

I am overall very pleased with the service, and encouraged by the traffic I get.
There are times when I experience glitches, such as tracks not loading properly, or edited tracks not editing properly. Other than that I am really happy with it. Anyone can post their music and it's a great way to hear new and interesting music out there. A little like Pandora, but without commercials, and not necessarily music that is published or under a record label.

Thumbnail of user kuraik
2 reviews
7 helpful votes
February 29th, 2016

If You Want To Awesome and Gret Music Community.
You Must Try This Site..

Thumbnail of user charleso25
11 reviews
14 helpful votes
September 16th, 2016

I enjoy listening to podcasts on soundcloud while I work.

Thumbnail of user claytonr10
61 reviews
311 helpful votes
December 20th, 2016

As a musician, I love ways to promote my music. But first, let me tell you a little about myself.
I am a multi instrumentalist & songwriter. I play about 13 different instruments including guitar, bass, drums, keyboards/piano, ukulele, harmonica, cello, mandolin, didgeridoo, zither/harp, saxophone, percussion, sitar, & soon I will start to sing. I learned my first 2 instruments - guitar & keyboard - when I was 14. I have a back catalog of over 1,380+ original songs I made over the past 9 years. I have a degree in audio engineering & I used to work in a music shop. I currently go by the stage name "Everlasting Friday" although I have about 8 other musical side projects of I am the sole member of.
When I found out about soundcloud, I took advantage of it & it's reasonable pricing. Soundcloud allows me to connect my music with the world and that's why they are the first place I upload my songs when they are finished (and registered thru the federal copyright office). Reason why I have it 4 stars instead of 5 is because I've been using them since 2012 & I'm gonna be honest, there are flaws that have yet to be improved. In fact, some have worsened.
The most notable one is the overflow of spam. The minute I post a track onto soundcloud, I get at least 5 fake likes from fake promotion services & 3 fake comments saying "woooohaa Everlasting Friday! So we got your track & think it could do good in a music contest! Yada yada yada" They don't always say it like that. They have their little 4 week series where they say it in different ways. For a couple months they'll just comment saying "ubud?" like I'm supposed to understand. Other times they will just word the music contest thing differently for a little while. Concerned the next one will be them asking me to sniff their farts for followers. And the fact that is all happens in the first 3 minutes after posting a track concerns me & makes me think I'm being stalked. If I'm being stalked on Soundcloud then that kinda makes me wanna not use it anymore.
The other issues are minor & are not worth a mention. But I would like to suggest that maybe soundcloud allows for a backdrop option for pages. I don't mean like the cover photo. I mean the entire page, just have a backdrop - like Twitter used to have.
There should also be an built in option to watermark your tracks on there. Too many tracks get stolen nowadays on soundcloud. Maybe a reverse music search option on there can also help detect frauds.
All in all, I enjoy using soundcloud & will strive to make some huge gains to my fanbase 2017. Let's see what the future holds. :)

Tip for consumers:
Make sure you put tags in when you post a track! The more tags you have, the better. It will help other people find your music. Also if anyone asks you to join a music contest or "pay $ for X amount of followers" don't do it. It is a scam and there is little joy to it. Fans are supposed to pay for YOU. Also make sure you share your music around. Join music forums (KVR, AudioSex, etc) & share your stuff. You gotta be able to handle criticism cause some people are gonna tell you your music sucks.

Value
Quality
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About the business

SoundCloud is a music and podcast streaming platform that lets you listen to millions of songs from around the world, or upload your own. Start listening now!

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