• SoundCloud

SoundCloud

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Overview

SoundCloud has a rating of 2.37 stars from 150 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoundCloud most frequently mention customer service, and free trial problems. SoundCloud ranks 32nd among Music Promotion sites.

  • Service
    22
  • Value
    21
  • Shipping
    6
  • Returns
    10
  • Quality
    21
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
4
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What reviewers want you to know

Positive highlights

  • Soundcloud nice streaming for playing songs in all languages and music https://soundcloud.com/msksiva/
  • They give you somethin like 2 hours of recording time.

Critical highlights

  • They provide links for customer service that don't exist.
How would you rate SoundCloud?
Top Positive Review

“I listen to it more than the other services.”

Gottfried B.
1/3/24

Soundcloud is an excellent alternative to the more famous streaming services that provide music. At least it doesn't insert commercial breaks every second like Spotify, so you have to buy a Premium just to be able to listen to music. And also Soundcloud has a wide selection of various livesets of electronic music that you can't find anywhere but there. The quality of audio is not ideal, but it is fixed by premium subscription. But the free version works completely fine.

Top Critical Review

“Soundcloud: Money grabbers!”

Ian M.
11/28/23

It's impossible to contact them about issues regarding subscriptions account errors etc They say they have customer service but their chat bot never gets back and their emails to subscribers are "no reply". Honestly it's all hype, cool sexy gig pictures and no real commitment or involvement with music creators who are struggling to be noticed and need all the help they can get. Put your tracks on YouTube instead!

Reviews (150)

Rating

Timeframe

Other

Reviews that mention popular keywords

music (57) customer service (7) 2 hours (3)
Thumbnail of user lachlani1
1 review
0 helpful votes
March 25th, 2023

Low value for artists with needing to pay to even monetise your music and with a max upload time of 180 minutes before paying, terribly low royalty rates per view, infested with bots/promo ad accounts, site works great for listeners on the functional end though. So it might not be worth using as an artist, I still use it but I only just about break even with over 500 monetised views a day on a channel. Best bet in my view is to mainly focus on distribution through DistroKid or something and YouTube manual uploading for more value. Yes I understand it's their website and they can chose to do what they want, but there has been a lot of bad decisions of late.

Service
Value
Quality
Thumbnail of user davidp4280
1 review
0 helpful votes
June 8th, 2022

Considering that I have tons of music apps it is very difficult to write this review when I keep comparing it with the others. I really like it but sometimes I wish it would come up with some favs suggestions like pandora even though pandora doesn't let you find your own which is a big minus from soundccloud.

Service
Value
Quality
Thumbnail of user jamesl1849
2 reviews
5 helpful votes
November 10th, 2020

Soundcloud is a good streaming service where you can share your music for free but I have to say that the music quality is pretty bad and the adds that come with the free membership between almost every single song you listen are pretty annoying.

Thumbnail of user ericb156
7 reviews
8 helpful votes
May 23rd, 2019

I liked and used it some time ago. But now the app isn't so comfortable and user-friendly as before.

Thumbnail of user jorgec132
1 review
2 helpful votes
December 29th, 2019

Very bad search system. It does not consider many ranges, reducing the number of finds. I have posted quite a large number of songs so far, and the search engine can't find many of the oldest ones.

Thumbnail of user garlenh
3 reviews
3 helpful votes
January 21st, 2017

Huge collection of music. I've already been their client for more than a year. It's an awesome service to take your favorite music with you wherever you go.
The things which I dislike is that the collections are somewhat messy as it allows for too much junk posted by random disc jockeys and needs to be properly indexed. Everything on SoundCloud is *******@128kbps.

Thumbnail of user dnemaha
2 reviews
17 helpful votes
February 10th, 2017

It would be better if we have the possibility to upload about 8 hours of music as a free user, in spite of the fact that I am grateful to SoundCloud for what they do for us, and I think many people don't have the necessary resources to pay for a pro account. But it's a good app.

Thumbnail of user rileyd19
5 reviews
3 helpful votes
October 15th, 2015

So this is nice if you want to record your own music and get out to the people. I listen to original music by some of my fave local bands on here. But that's it. All my other music listening is on Spotify. Big name bands do not have their music on SoundCloud.

Thumbnail of user deepikas2
8 reviews
129 helpful votes
February 25th, 2016

My experience with the online music streaming web service Soundcloud.com has been very good and enjoy listening on it.Soundcloud.com is one the best music streaming services in the world as it has music from all the world all the major artists in music industry.

Thumbnail of user djfemmiej
35 reviews
76 helpful votes
November 14th, 2016

IT IS A DJ'S JOB TO REMIX RECORDS AND DO NEW VERSIONS OF CLASSIC MUSIC THIS IS THE JOB OF A DJ. SOUNDCLOUD IS IN CAHOOTS WITH LABELS AND IS BLOCKING THE DJS FROM REMIXING MUSIC MY MICHAEL JACKSON REMIXED HAD 1000 LISTENS PLUS AND SOUNDCLOUD BLOCKED IT AFTER IT REACHED 10,0000 STATUS MICHAEL WOULD HAVE LOVED THE REMIX!
IT IS A GOOD SITE BUT THEY NEED TO STOP BLOCKING THE DJS FROM BEING CREATIVE. WHY WOULD A DJ GET A PRO ACCOUNT THERE AND THEY BLOCK THE DJS THAT IS THE MAIN REASON I WILL NOT GO PRO - THIS SHOULD STOP GET OUT THE WAY STOP ALLOWING LABELS WARNER BROTHERS SPECIFICALLY & allow DJS TO DO THEIR THING OR DO A WORKAROUND.

6 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

SoundCloud is a music and podcast streaming platform that lets you listen to millions of songs from around the world, or upload your own. Start listening now!

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