• Sono Bello

Sono Bello

Overview

Sono Bello has a rating of 1.64 stars from 264 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sono Bello most frequently mention plastic surgeon, several times, and worst experience problems. Sono Bello ranks 201st among Cosmetic Surgery sites.

  • Service
    102
  • Value
    95
  • Shipping
    30
  • Returns
    36
  • Quality
    80

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.5%
Positive
2
Neutral
3
Negative
52
64
See all photos

What reviewers want you to know

Positive highlights

  • If anything, it hurts more than I thought and I hate wearing this firmware which they recommend for 3 months.
  • One photo was 3 weeks after procedure and other photo was 6 months after.

Critical highlights

  • I do not recommend going to sonobello go to a plastic surgeon.
  • I had the surgery 4 months ago, the only change is my stomach is uneven.
How would you rate Sono Bello?
Top Positive Review

“RUN!”

Samantha R.
3/6/24

I was very nervous, with good reason. I wish I listened to my gut. After VERY careful review I chose the Dr I thought was best for me. The morning of, after given the sedation meds, the Dr I chose walked in with another Dr I had never seen. The other Dr told me it was her 2nd week at SB in training, I assumed she was going to watch and learn. NO. She did my surgery. I wasn't told this at all. I learned when she was actually over me doing the surgery. My BP bottomed out twice and surgery had to completely stop. I believe this was due to a 3 hour surgery taking 6. The whole experience was a nightmare. I highly suggest you look elsewhere. Many problems after the fact as well. Too much to list.

Top Critical Review

“Not very welcoming, Ruth and expensive consultation”

Phinazoe Wobga N.
1/30/24

I came in as scheduled, waited for almost an hour but the staff at the reception kept laughing and very unwelcoming. The lady at the consultation sounded very proud and ruth. She requested I leave if I am scared and don't know what I want. She was pushing to be nice but very impolite. They gave me a quote of 18000 plus and I compared to others which was way too high. She has no customer service skill at all. Please stay away from this place so they can correct their mistakes. I felt really hurt after sacrificing so much time to get there, and that's what I got.

Reviews (264)

Rating

Timeframe

Other

Reviews that mention popular keywords

plastic surgeon (15) 3 months (6) surgery (20) 6 months (5) procedure (49) money (26)
Thumbnail of user sroberts5285
1 review
4 helpful votes
March 6th, 2024

I was very nervous, with good reason. I wish I listened to my gut. After VERY careful review I chose the Dr I thought was best for me. The morning of, after given the sedation meds, the Dr I chose walked in with another Dr I had never seen. The other Dr told me it was her 2nd week at SB in training, I assumed she was going to watch and learn. NO. She did my surgery. I wasn't told this at all. I learned when she was actually over me doing the surgery. My BP bottomed out twice and surgery had to completely stop. I believe this was due to a 3 hour surgery taking 6. The whole experience was a nightmare. I highly suggest you look elsewhere. Many problems after the fact as well. Too much to list.

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Thumbnail of user nakryk
1 review
12 helpful votes
October 29th, 2022
Verified purchase

I feel like I was pampered by all the nurses and female doctor. I had an amazing visit. Everyone was super nice and made me feel comfortable and great conversation that helped me with my severe anxiety. They cared about their clients and their passion to perfect their work. I would recommend this to others.

Products used:
Abex from Sono bello

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Thumbnail of user sarahm2254
Sarah M. – Sono Bello Rep

Nakry, thank you for taking the time to share your experience with others! We're thrilled you had such a great experience and we appreciate your wonderful review! Best, Sono Bello.

Thumbnail of user victoriaf258
1 review
51 helpful votes
June 23rd, 2021
Verified purchase

I had my procedure done in the Indianapolis Sonobello office. I had Dr. Wise perform my plastic surgery and I can't even explain how thrilled and ecstatic I am about the outcome. I had very very good results. Iam a plus sized girl, over 200 pounds. Iam also 38 years old with six pregnancies under my belt. Both of my surgery's were staged. Large amounts of fluffy ugly fat removed, my skin shrunk down…it is tight…I didn't need the EX procedure done. I thank Dr. Wise and his staff for their expert care and medical/anesthetic knowledge in helping me feel better about myself! I'd give you 100 gold stars if I could!

Tip for consumers:
Get a consult, ask questions

Products used:
None I had a procedure

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Thumbnail of user noreenn22
1 review
44 helpful votes
January 1st, 2023

I felt rushed on the operating table. Not enough time to actually do their job. It was literally an hour! For anyone who wants this. I recommend no! My check ups were horrible! I felt he didn't know what to do,

I went in for my 7 month check up and they needed insurance cards etc.
Let me know otherwise!

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Thumbnail of user adilenet3
Adilene T. – Sono Bello Rep

Hello Noreen, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.

Best,
Sono Bello

Thumbnail of user maryb2788
1 review
10 helpful votes
February 26th, 2021

I am so happy that I had this procedure done to my upper and lower abdomen and also removing that awful apron I had for years. Dr. Vega is the best and so professional. I knew I was in good hands and she made me feel very comfortable. She did an awesome job. Make sure you ask for her if you're considering this procedure. The staff and nurses were amazing. I will go back later to have other procedures done. Thank you for everything, Sono Bello!

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Thumbnail of user paulinek34
1 review
75 helpful votes
January 22nd, 2020

Had my procedure 11/6/2019. Did 3 areas. Upper abs, Lower abs & Hips. I've gone from all XL AND XXL cloths to mediums and smalls. I went from a 14 Jean to a 6 and I'm only a few weeks shy of 3 months post op. I had this done in the Woburn Massachusetts office and everyone was so sweet, friendly & helpful. Every time I emailed Brittany she got back to me quickly. I want to do a few more areas and I 100% recommend this place. One photo was 3 weeks after procedure and other photo was 6 months after.

Thumbnail of user lindamart0614
1 review
2 helpful votes
September 1st, 2023

I am so pleased with all the service girls at front desk to nurses to the sergion thnk u so much DR GUTIÉRREZ, ANDRIA, and Victoria and all the staff at Sono bello THE BEST PLACE TO GO

Thumbnail of user susans1807
1 review
28 helpful votes
February 5th, 2020

I just had my 6 month checkup and I am delighted with the results. I had waist, abdominal upper and lower, and tummy tuck. The staff was incredible, front desk, to Tia who saw me through till the end. I had reasonable ideas about how I would look and at 6 months I am really happy. My Doctor was knowledgable about what he was doing and let me know what was a reasonable outcome. I would recommend my nurses, Dr, and front staff in Scottsdale to anyone thinking about any liposuction or tummy tuck.

Thumbnail of user lauriem604
2 reviews
26 helpful votes
July 26th, 2020

Dr Gage and nurse Adrienne are such wonderful people. My procedure went amazingly well. They were both professional and down to earth. They made it a goal to make me feel comfortable and at ease. Doctor Gage took his time and explained everything he was doing. I can honestly say this experience has changed my life. Thank you Dr Gage and Adrienne as well as the rest of the team at Sonobello!

Thumbnail of user lisah1486
1 review
19 helpful votes
August 17th, 2020

Friendly staff from the start. I was a bit nervous and the doctor adjusted my meds to make me more comfortable. I am submitting a before surgery picture side by side of less than 24 hours later.

Thumbnail of user pamj70
1 review
22 helpful votes
January 23rd, 2020

I had a great experience! I can't stop sharing my before & after pics! I'm loving the new sexier me, Special Thank you to Dr. Atun, Margaux, Que, Kat, Amanda, Amelia and Jakia... I'm referring all my friends & family

Tip for consumers:
I highly recommend SonoBello-Houston, Texas-Bellaire location...Yoiu won’t be disappointed!!!

Products used:
Lipo 360, post surgical garments mailed to my home for convenience, along with convenient scheduling. I received satisfactory return on my investment, trust and faith in SonoBello, Dr Atun & the entire staff, located in Houston, Texas.-Bellaire location...Thank You again!!!

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Thumbnail of user goodiem
1 review
8 helpful votes
April 12th, 2022

I recently went bck 3/14/22 to do my hips and little touch up on my bra roll on my right side I had doctor green who did awesome job she not about the money she will tell u if u really need it or not and depending on the area if it's even something to consider overall this is my second time but I enjoy this doctor very well she took time to check on me on the weekend on her own personal phone which I was surprised I love the wrk and the front desk and the nurse are very welcoming and I used the same person who I can talk to about anything regarding my surgery her name is Raquel and this is at the Fort Lauderdale office I enjoy them a lot so the 3rd pic bck in September my hips I hate an the first two are recently from last month!

Thumbnail of user katinal4
1 review
9 helpful votes
September 26th, 2019

I absolutely am happy I chose Sono Bello... I am down 3 sizes and my eating habits are healthy now. The doctor and staff were so amazing. Especially Vanessa. She was very attentive and answered all of my questions. I have read some of the other reviews but this is not just a procedure. It's a life style change... would do it again if I could.

Thumbnail of user biancah18
1 review
1 helpful vote
January 17th, 2019

The experience was pleasant. Everyone in the office was nice and answered all of my questions. They were very informal of the procedures.

Thumbnail of user judithd83
1 review
14 helpful votes
April 29th, 2019

I had my procedure done with sono bello on 04/26/19 and was very pleased with the procedure from start to finish, I was a nervous wreck and my nurse Toni was so comforting, she had me laughing to take my mind of the surgery, Dr Moody and Angela was awesome and caring, they managed my pain level well, I must say I was very surprise that the next day I was able to take my dad shopping, no pain, just soreness, I cant wait to see the end results. Great Job Dr Moody and thank you

Thumbnail of user shintelb
1 review
9 helpful votes
December 3rd, 2020

Dr. Crawford and his team is wonderful! Thanks to them I'm rocking it out and keeping it cute during this pandemic. This isn't weight loss surgery. Listen to the doctor and follow the instructions. That's what I did and made some minor lifestyle changes. Good things doesn't always come easy and sometimes you might have to work a little bit. If you've had the surgery all you need to do is just stay committed to your goals and follow through. If you're thinking about having surgery I truly believe you will be pleased with the services Sonabello offers.

Thumbnail of user joritas1
1 review
9 helpful votes
August 27th, 2020

I had the best experience with Sonobello! They are friendly and will help you every step of the way. I had a consultation with another company and they told me I was to fat to have anything done and it was a waste of time. Sonobello has made me feel at home and has given me my body back! Highly highly recommended! Don't waste your time anywhere else.

Thumbnail of user joek977
1 review
12 helpful votes
October 8th, 2022

Facts:
I am a 43 year old guy weighing in at 180 lbs with a bit of extra fat around my upper/ lower abs and love handles. I had my first procedure done in San Ramon, CA by Dr Zingaro on Feb 18th 2022 for a total cost of $7500. I will say that Dr. Zingaro and his staff were very professional and good at communication. The procedure itself was pretty smooth and mildly discomforting. It took about 4 hours and DR Z was very cool during surgery.

Result:
I have noticed a difference and will say that the procedure was partially successful. It needs a touch up and is just not quite right.

Issue:
Sono Bello and the Satisfaction Commitment. The factors that must be in place for a touch up are as follows: No weight gain from original surgery, within 1 year of original Surgery, and doctor has the final determination as to if he will do a follow up procedure. The last fact is where they get you. Ultimately if the doctor doesn't want to do touch up procedure,
He doesn't have to do the satisfaction commitment.

On September 8th, 2022 Dr Zingaro told me I was fine and did not need any extra work done. Well, Dr Zingaro did not know that I went to another Sono Bello clinic and was given a quote for $5500 that said I needed the same places done and they would do the procedures for that amount. I have surgery scheduled with a new doctor on September 12th and was willing to pay the new amount.

UPDATE: Sono Bello HQ found out I was having my surgery on September 12. Director of Patient experience Stephanie Baker reached out and made sure that my upcoming procedure with Dr Melnicek was addressed and included in my original Satisfaction Commitment! I was blown away at the response and amazing satisfaction commitment!

At my pre-operation visit with Dr M I was also given further guidance on ways to improve my outcome which I will be taking advantage of on my September 12th surgery.

The whole team could not have been more responsive or caring! Very happy with the experience for Satisfaction Commitment observance! Naomi Bruzual even reached out on Saturday to make sure I was happy and ready for Monday Surgery!

Thank you Sono Bello for restoring my faith in customer service and results.

I will post pictures once surgery is complete.

UPDATE: photos added below for before and after Sono Bello Lipo Suction. I have gotten a total body transformation and it all started with Sono Bello. I hope this helps for anyone thinking of this procedure.

Products used:
Sono Bello lipo for abs upper/ lower and sides.

Thumbnail of user sarahm2254
Sarah M. – Sono Bello Rep

Thank you for the review, Joe! We pride ourselves on having a friendly, accommodating, and professional team and we appreciate you taking the time to share your experience with others. We look forward to seeing you again! Best, Sono Bello.

Thumbnail of user jamacinac
1 review
19 helpful votes
November 10th, 2020

I noticed results by the 5th - 6th day after surgery. I was so shock by the results, because it was still so early! I can't wait to see the full results by the 6th month! They really have me excited about getting my body back!

Thumbnail of user billd567
1 review
4 helpful votes
June 13th, 2021

Wow sono bello is great. Immediate results. Doctors were great explained that I do not have control over my weight. It doesn't matter what I eat or don't eat i will still gain weight. It does not matter if I exercise. Walking ******* steps per day NO THANK YOU. So I eat whatever I want bc I'm not gonna let fat control me. No. No. I'm in control of my body. I can eat whenever and whatever I want. That's why I get sonno bello and lipo and cool sculpting every 3 months to trim fat anywhere on my body. And cost please my hubby is more than willing to shell out about 25k a year to keep me looking sexy‍ Counting calories and exercising is for the unfortunate people. Wow the sacrifices I put myself through to stay looking good and confident Ohhh I would post some pics but I'm getting trim up next week so maybe next time‍

Tip for consumers:
Spare no expense. Health is wealth.

Products used:
Whatever they told me I needed to buy $

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Thumbnail of user brookee16
1 review
1 helpful vote
May 11th, 2018

I have been very impressed with the professionalism and quality of care that I have received from the staff at Sono Bello Body Contour Center. The location was centrally located and the office is impeccable and beautiful. I recently underwent a laser lipo procedure for my inner and outer thighs only a week ago and I can already can see the results! The surgeon was very experienced and informative and put me at total ease during the whole process. The office and surgeon both called to check on my progress the day after surgery which made me feel reassured and confident that I had made the right decision. I would highly recommend Sono Bello to anyone who wants to improve their physical appearance in a safe and state of the art medical center.

Thumbnail of user daziel
1 review
1 helpful vote
December 29th, 2021

I would like to give Allison a shout out. She gave above and beyond what I expected for my visit, she answered all of my questions and concerns. Sono bello is like visiting family. Allison you ROCK GIRL! If you are thinking about surgery in the future, it is safe and effective.

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Thumbnail of user jamesp4174
1 review
4 helpful votes
September 9th, 2022

I went to the sonobello in Bellaire. I was comfortable from the time I walked in. Lisa and Tish were my nurses and they explained everything in full. Dr. Stapenhorst came in before the prcedures and went over everything he would be doing. Don and Dr. Stapenhorst were in the procedure room. Don was fantastic in assuring I was comfortable. They both carried on convesrations with me and keep the moral really high sprited. I would highly recommend them for professiionalism and friendness.

Thumbnail of user sarahm2254
Sarah M. – Sono Bello Rep

Thank you for the review, James! We pride ourselves on having a friendly, accommodating, and professional team and we are so happy we were able to assist you!

Thumbnail of user victoriag59
1 review
3 helpful votes
December 13th, 2017

I had a lot of fears about having the procedure done, but after meeting the superb staff. I decided to have the procedure. I was very impressed with the center because they didn't try to sell me unnecessary body contouring. They also listened and answered all my questions and concerns. This was an amazing life changing experience for me! I would highly recommend Sono Bello.

Thumbnail of user margaretp1229
1 review
5 helpful votes
August 31st, 2022

I'm 63 years old. I debated on having the surgery. I read the reviews (some not so good) But I went with my gut feeling. So, I contacted Sono Bello for a consultation. I had already done my homework and was ready for a sales pitch. I met Mary, she gave me alot of information about the procedures and ask me alot of questions about what I wanted. This is about sales too, but you have to know what you want and be realistic. I paid for surgery in full and selected my Dr. for my procedure Laser Lipo.

Dr. Skytta in the Cincinnati, OH Sono bello office is the best. She explained everything. She understood a woman's body and how you want to look. She asked me alot of questions. I had my upper abs, lower abs, inner thighs, flanks, bra roll, hips and waistline done. The nurses and staff were just great. The first procedure was for my abs, lower abs and bra roll. I had to wear the garment (faja) home. Make sure you follow the directions and drink a gallon of water a day and take it easy the first few days. You will have some swelling and some pain.

My 2nd procedure was 6 weeks later for my inner thighs, outer thighs, hips and flanks. Both procedures went great. I changed my eating habits and drunk a gallon of water a day. There will be some swelling. Extras: You do have to purchase a smaller garment (faja) and an ab board (the soft ones like a sponge) I went from an x-large to a small garment.
I'm not perfect but I couldn't be happier. I got my body back and my blood pressure went down. Overall, I have lost 32 pounds. 19 pounds after the procedures. I can see my results...

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Sono Bello is a trusted leader in laser liposuction and body contouring. Learn more about how we can help you attain the body of your dreams.

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Tim S.
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