- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
SolidTrustPay has a rating of 2.53 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. SolidTrustPay ranks 13th among Money Transfer sites.
Always good customer service and a lot of things you can do like easy ways to withdraw and send money. Also a good way to bring your bitcoin from online and into your bank.
BEWARE! Solid Trust Pay is a conartist, outright scammer! I lost $1200 in my account that had been frozen for invalid, ridiculous reason. They blamed me for using a stolen credit card which I did not commit and worst thing, they can't prove it at all. I've made several appeals to the management but to no avail. If you don't believe me, I can you show all the proofs. STAY AWAY from this scumbag!
I've been using SolidTrust Pay for more than a year now and I have been extremely pleased with their service. Their fees and reasonable and transactions are processed in a timely manner.
I like STP and I am one of the original accounts ever opened with them.
They are honest and trustworthy in my opinion.
Any issues I have had have always been taken care of properly.
The only issue I have is their poor support system.
For regular support the delay is often too long or needs to be passed on.
I have had 10s of thousands of dollars go through STP and have no issue trusting them with my funds.
Regards
Mike
Some times you have little problems, (( like log-in to often with the wrong password)) They are solved fast and professional, love them.
Thanks S. T. P
Thank for your feedback Hank!
We do our best to solve log-in issues as quickly and painlessly as possible :)
Hai stp,,, so far i dont have problems with your site-- and i love it! Thanks a lot
My concern is-- could you please lower down even a bit the processing fee--! Hope you will hear me
Hello Leslyn,
We appreciate your feedback, and will take your concerns into consideration. Thanks!
This site is driving me crazy, all I want to is withdraw my funds because I need them. Credit withdrawal was fine until it stopped working, they recommended that I open a bank account that is impossible because it will not accept my account number and they say contact us by phone but the International Number does not work. Very Very Frustrated. I am stuck on what to do next?
I have tried and tried to access my account without any success. The problem first arose when I tried to access my account in USA (I'm from the UK). There was no joy. I informed STP that I would be in the United States and received the reply that I should be able to access my account once back in the UK. In addition to that I wanted to change my telephone number held on my account. I uploaded the required documents for verification i. E. telephone contract and have since seen that my account has now been suspended! Despite numberous emails to STP no one has replied back. This is very back business indeed. I now just want the balance of my funds back.
Hello Renford,
It sounds a lot like you were having issues with roaming as you traveled from the UK to the US -- this is likely the reason your account was suspended. We encourage you to contact our customer support staff at www.stpay.info via live chat or ticket in an event where you cannot access your account, or are in need of any kind of immediate assistance, instead of sending emails.
Gain trust and grow your business with customer reviews.
SolidTrust Pay - Online Payment Processor and E-Wallet Provider "Your Money, Your Way!" STP Support can be found here: http://support.solidtrustpay.com
Hello Mike,
Thanks for your feedback, we really appreciate it!
We have sent you an internal message on your merchant account to say thanks, but also to what we could do to improve our support system for you.