SoftwareKing has a rating of 2.09 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoftwareKing most frequently mention microsoft office problems. SoftwareKing ranks 430th among Software Other sites.
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Got a great discount and had the product downloaded within a couple of minutes of ordering, small issue with checkout but that was me fat fingering my credit card number! Thanks SoftwareKing!
I am not so happy with my order from Softwareking: I had ordered Office 2016 Pro. I had asked the support beforehand "whether the Office software is installed with MSI or C2R Installer". The answer was: "this is the click-to-run version [C2R]". Unfortunately, I only got a download link to the ISO file for an MS installer, and the licence key is also only a volume licence for MSI. Because I have other Microsoft software on my computer that is installed with C2R, I cannot use the product from Softwareking. After I had emailed that I would make use of my right of withdrawal, I hear silence. The screenshot shows that it is not possible to install MS Office 2016 with MSI from Softwareking on my Laptop that has already installed MS Project which was installed with C2R.
I am not so happy with my order from Softwareking: I had ordered Office 2016 Pro. I had asked the support beforehand "whether the Office software is installed with MSI or C2R Installer".
The answer was: "this is the click-to-run version [C2R]".
Unfortunately, I only got a download link to the ISO file for an MS installer, and the licence key is also only a volume licence for MSI. Because I have other Microsoft software on my computer that is installed with C2R, I cannot use the product from Softwareking.
After I had emailed that I would make use of my right of withdrawal, I hear silence.
The screenshot shows that it is not possible to install MS Office 2016 with MSI from Softwareking on my Laptop that has already installed MS Project which was installed with C2R.
Tip for consumers:
Select another supplier as the conditions described by the service desk are not correct and I cannot use the software.
Products used:
Microsoft Office Software
I had issues with Word not launching and they just passed me around with no help at all! Stay away!
Google Ads showed MS Office compatible with Mac and Windows and showing a lower price. Website details is different. Please make sure you read before you buy as this is shady!
I bought Microsoft Office 2010 from Software King on March 21,2013. It has worked fine for almost 3 years, and this morning it has been deactivated by Microsoft because the Product Key has been used more than 5 times... WHAT?
Hours of time wasted trying to get help from Microsoft, to no avail.
Software King must have been reselling the same product key to other buyers!
RUN, RUN, RUN!
I bought windows 7 from them and the code that they gave me isn't genuine, i sent them a email guess we will have to see what happens
Bought a License in 2014 for Excel 2010. Worked for one year and expired.
I have tried over and over to contact them, phone, email, and Chat. Absolutely no success. I don't think they're in business any longer. They ripped me off and they'll rip you off too!
FRAUDS!
I was fooled by their google ad! Beware and double check the amount your paying for before you checkout.
Recently needed to redownload software after having work done
It would not redownload
Microsoft Support told me it was blocked as because it was pirated software
Software King has been non responsive in addressing the problem
They sent me a key and download instructions for windows 7. Won't work as Microsoft will not support the necessary updates and downloads. Once you try the software key, the SoftwareKing staff says they can't use it and will not refund your money. Naturally, you have to use the key to see if it works. Bogus! Then they want to engage in an endless stream of chat and or email which is fruitless except for their strategy to keep your money. If they worked as hard at providing a good product as they do in discouraging the customers claim for a refund, they would be rich. Don't do it, it's easier to go and buy a new machine or have a professional install the version of windows that you want...
I purchased the Microsoft Office 2013 Home and Student online from Software king.
They sent me the email with the product key and information how to download.
It is not working, my expired Microsoft office program asking me to write the product key for activation but it doesn't matter how many times I type it in it still asking me the same thing.
I tried to called them but off course there is no real costumer service. It is a big scam.
Now I have to buy another one. Do not buy from them! I gave them 1 star because this is the only option to write a review.
Very frustrated. Have contacted SoftwareKing by phone and get the message: "Sorry, we are either helping other customers or it is past business hours, please try again and hangs up. The first time was after business hours. The second time was during and there was no hold option just hung up after the message. Tried to e-mail them and it has been two weeks for a reply. I never order programs on-line and now I know why. This company does not care about its customers. I have been trying to get my access key for over two weeks. I guess they do not care once they get their money. Seems like I am going to have to pay the full price for Microsoft 2013 AGAIN, which was 274.99 (because nobody will reply to e-mails or help by phone is a joke) but will make sure it is through a proper department store. I have definitely told everyone I know about this poor business practice. I am a student and really cant afford tactics like these.
This place is a rip off. I purchased windows office, and they rebilled one year later, and will not refund second billing
Will not refund windows software that DOES NOT work! Then they told me I was wrong and being hurtful to them because he has a disability. WHAT? I didn't even know the man on the phone had one. I am beyond disgusted with how rude, unprofessional and overall awful they are as a business.
This site is a scam. No one answers the phone, and online chat was no help. Had to go through my credit card company and contest the charge. Stay away!
Received 2010 Office from them in February. I was denies access to the program in May. I found the original download E-mail from them recently and when I went to access the download link provided by them I found out that it no longer exists.
I am amazed that they are still getting away with this. I wish I had visited this website before purchasing.
I have ordered from them before and had very good service with no issues until recently. They must have some horrible employees or managers to let the company go down this fast.
I bought an older version of Microsoft Office from Software King who sent me a used product key that could not be activated. When I reported it to them all I got was a bunch of lies that the key was valid. I told them when I tried to activate the software, I received an error message that it had been installed too many times.
Software King's only solution was that I had to activate it using the phone and I told them if this was a new product key and I should not have to do that. That is only done if you transfer the software to a different computer. I've done that before so I know how it works.
Their response was that I must have it installed on more than one computer. Yeah right. I can't even get it installed and activated on one computer so how am I going to install it on another. They'll say anything to cover their asses.
I just discovered Microsoft is suing Software King for selling counterfeit software with bad keys. I'm glad I reported it to them and hope others will too and not just post on these boards. The only way to get action is to report it.
http://www.seattlepi.com/business/tech/article/Microsoft-sues-alleged-counterfeiter-after-*******.php
I hope Microsoft burns their $#*!. I'll be on the sidelines cheering them on.
Tip for consumers:
Stay away. Don't buy their instant gratification crap because they didn't give me my activation key until the next day. They were probably waiting for the next shipment of counterfeit product keys from China.
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