This website seems to be closed. Find similar businesses
  • SoftRock

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

SoftRock has a rating of 1.82 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. SoftRock ranks 153rd among Recruiting sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Letting them know that if they went back to school that they would get a better job.
  • There were videos of people dressed up and celebrating in parties.
How would you rate SoftRock?
Top Positive Review

“Ok, so i understand where you guys are coming from”

jason k.
10/1/12

Ok, so i understand where you guys are coming from. This company DOES use some maybe unethical marketing practices, but i do have to say that it is a legitamite business. Everything is legally sound and i have worked here for over a month. It does take a lot, dont get me wrong. Maybe a little redundant at times, but i get paid every week on time and make anywhere from 400-700 a week. I have done a little research and, to be honest, its just a business. Whether you disagree with their practices or not is up to you, but personally i understand its just another way to make ppl money and there we go. I like my job and i love the culture. Getting great experience with learning sales tactics.

Top Critical Review

“Got a text for an interview - I knew it was sketchy”

Becky M.
5/22/15

If a company claims to be calling you in for a position you applied but then says they are going to have you doing sales - it's a scam. I build websites for a living and their website is a bunch of fluff with no content. Also... they don't directly state what they do as a company. I had to find out from message boards like these - again making it a scam. Disgusting.

Reviews (22)

Rating

Timeframe

Other

Reviews that mention popular keywords

job (13) people (9) company (14) phone interview (3) day (9)
Thumbnail of user beckym12
1 review
135 helpful votes
May 22nd, 2015

If a company claims to be calling you in for a position you applied but then says they are going to have you doing sales - it's a scam. I build websites for a living and their website is a bunch of fluff with no content. Also... they don't directly state what they do as a company. I had to find out from message boards like these - again making it a scam. Disgusting.

Thumbnail of user tonyar
1 review
78 helpful votes
July 9th, 2013

Definitely a scam. I fell for it when they were operating under the name Three Stars Media or The Internet Company. If you go to youtube Todd Ulrich from action 9 did an investigative piece on it. I almost fell for it again, not realizing they changed their name. Drove up for my interview with Soft Rock and realized it's the same darn location as Three Stars Media but only now it has a new name. The first time I went in for an interview I was surprised to find an army of other applicants there. The receptionist took our picture, created some sort of file with all our personal info, led us into a room to take a test and none of us ever heard from them again. I always wondered why I was getting bombarded with telemarketing calls after that and i'm definitely thinking this has something to do with it. Why take our picture? I never understood why. Anyway, the second time around, making sure I wasn't missing out on a great opportunity (I mean they're advertising pay starting at $32,000) I did some further research and saw that Soft rock is owned by the same guy as Three Stars Media. Womp womp womp. My job search continues! Do not give these people your personal info. Don't you find it fishy they're hiring people for a few days and firing them? They're just trying to make their scam appear more real because the public and media was on to them. The first red flag should be the way in which you get an interview. You'll know a real job perspective when you get one. If it's too good to be true it usually is.

I only wrote this longgggg review because i'm so sick of these scammers using people to make money. I mean that's basically what life is about but at least most companies have the decency to give you a pay check that you can actually live with or maybe even health insurance.

Thumbnail of user brendar8
3 reviews
20 helpful votes
September 13th, 2012

Your review will help others learn about this website.
During my third interview and where I was hired for the verification specialist position, the hiring manager made several alarming statements.

She stated if she had the authority she would fire over half of the people who worked at Soft Rock.

She stated that she wanted to punch the receptionist in the face.

She stated she had a concealed weapons permit and when firing her weapon, it brought calm and released stress.

I maintained my composure, went home, read the entire information packet that was given to me and decided this morning that I cannot accept the position for numerous reasons.

The primary reason is that I fear the organization is smoke and mirrors. The propaganda about the culture is persuading, however when you are hired by a woman who tells you that she enjoys shooting, wants to punch someone in the face and fire half of all her co workers I question the validity of "cultural" claims.

Thumbnail of user jenniferw18
1 review
18 helpful votes
July 9th, 2013

I went to my second interview after you need to say a perfect speech to impress the executives, you sit for a four hour presentation about the company and the culture. And the pay. Stay away! Then you do a quiz to see if you pass. Then they'll let everyone know about they need to come to a 3rd interview. After you get all excited. I got a call the same day that I wasn't hired. This company is full scamers

Thumbnail of user paulj20
1 review
26 helpful votes
July 9th, 2013

I applied for the "Manager in Training" position at SoftRock. First, what kind of a company will give you an "interview" immediately after applying for the job? This was red flag #1 - but I was curious so I went to the interview anyway. Next, when I arrived in the lobby, there were about 20 other people waiting with me (cattle call?). My interview lasted about 5 minutes and I was told "they'd like me to come on board" and go to a second interview (after further research on the company, I will not attend).

Basically the company's revenue model is to get people (employees) to post fake job listings on craigslist or online job posting forums. The company then gets personal information and sells the leads to online college programs (like Phoenix, etc.) So their very business model is based on dishonest and deceit. Apparently the "manager in training's" job is to verify these leads. Even if this position is ultimately a real job - unlike the other jobs working at SoftRock, I couldn't work for a company with so little integrity.

If you are a real professional, with real experience and a real education, this job is not for you. If you are a former Amway salesman, this job might be right up your alley.

Thumbnail of user lisah37
1 review
13 helpful votes
October 2nd, 2012

Not much to add, except that SoftRock is now attempting to recruit via text message. (I am a junior-level recruiter, have mostly been applying for HR jobs, and received a message about a "Customer Service" job I'd applied for, which led me to Google the number). Some legitimate staffing firms such as Spherion recruit via text messaging, but their messages usually start with a descriptive heading like "Spherion Job Alert," and they won't send you text messages unless you've registered in their database and opted in to receive job alerts via text message.

If you get a text message about some bogus job that you never applied for, and if it comes from *******082 or *******662, don't even waste your time!

Thumbnail of user dianal2
6 reviews
38 helpful votes
July 23rd, 2011

I was so excited that I had gotten hired thru internet job apps. Now I don't think any of them are worthwhile. I filled out one or two and hundreds flooded into my Google mail account. Naive--I thought these were either jobs or employment agencies. SoftRock e-mailed me, scheduled a phone interview, I did a test for posting as a Media Buyer. Fell right into their trap--after first post Craig's List asked for a phone number to authenticate. I e-mailed SR & they said to use mine. Next job two days later, before I could post, Craig's List now asked for an e-mail response. Of course SoftRock had to do that because I was posting jobs thru their account. They wouldn't and Craig's put the account on hold. I saw the paycheck I thought I was earning flying out the window (they promised to mail me one but of course never did.) Unbelievable nerve--they sent me detailed instructions on how to set up a new Craig's account & said I would have to furnish another phone number because they didn't. Ridiculous!. I hope there is some way to shut them down. I don't know what it is exactly that they are doing but I hope Craig's List can keep them off its site.

Thumbnail of user nathang27
2 reviews
146 helpful votes
November 19th, 2014

The US economy may yet be descending into state monopoly capitalism(SMC), and the mega-corporations that comprise it, they operate as political deities, having the capacity to materialize into earthly personae with human constitutional rights and no social responsibilities. I believe it's more emboldened now, lately raising its ugly head in the form of a Donald Trump candidacy for POTUS 2016.

Though I digress here, may I refer you to a breath of fresh air
http://caucus99percent.com/
For those who are tired of the mindless groups of Hillary cheer-leading and instead rally behind the one honest man who may be able to turn our good ship around.

But to return on a microeconomic level, this economy also generates entrenched and corrupt bureaucrats at state and local levels, all of whom are loyal ideologues to the SMC. To serve properly, these gov jobs pay more than private sector. While in the private sector itself, we see lesser forms of perverted economic activity, mere reflections from a gigantic oily and contaminated cesspool that is the essence of a SMC. Enter, stage right. softrock.org.

I had the misfortune of running into this business over a year ago (18 Nov. 2014), still operating under the legal name of SoftRock. It is constantly trolling for new workers to recruit into its obscure business model, to replace the previous hires exploited and discharged back into the dregs of corporate capitalism.

In their eyes, we the simple working class have always been considered as nothing more than disposable napkins, convenient commodities of capital. Used once, then tossed into some god-forsaken rubbish pile. Thus we tend to gravitate toward the Democratic Socialist programme.

It's understandable that some of us, with no embedded sense of altruism or allegiance to humanity, will join the ranks of the same class that exploits us. Never mind! Let them choose that life, ultimately to face reincarnation as a slug or slimy invertebrate. We will proceed to a more lofty goal.

Yes, there is no shortage of unemployed and under-employed human beings for it to exploit, as one of SoftRock's business managers, Ms. Joelle, admitted to me over the phone: There are many potential candidates to interview.

But after examining its website for a short time, I still could not determine exactly what kind of productive work it was involved in. Ms. Joelle was not very forthcoming, either. There were videos of people dressed up and celebrating in parties. A few persons playing ball games. Nothing about its real purpose. My best guess is that it was possibly a marketing agency, and building websites on the side. I've read some comments that it is actually a US-based call center which attempts to encourage persons to borrow money for higher education. So it must have some connections with usury or the student loan business.

A few words about me:

FYI I have an AA degree and 100 hrs. Of college credit, including upper level statistics and information systems from attending several colleges. I avoided student loan sharks before their claws would have maimed and scarred me for life. No work for all this education, it was your basic scam, and I gave up looking years ago. So I had to work for myself mowing lawns for the last 10 years. Supplement my time in maintaining yards with irrigation systems. I accept the job of doing this manual labor, but it is honest work that does not ever lay me off. For that reason, I will never be associated with a shadowy company like SoftRock.

Thumbnail of user patrickg11
1 review
17 helpful votes
July 21st, 2012

This is a little long, but I wanted to tell my experience while working there:

While looking for jobs, I somehow came across this company, and not knowing anything about it, I went ahead and scheduled my own interview for a Manager In Training. I went in and filled out some paperwork, they took my picture, watched a video of how awesome it is to work there, then had my first initial interview. It was literally 7 minutes long. I was then invited to come to the second "discovery day" interview where you talk for 1 minute about yourself to some execs in the back while they take notes, then you get the "happy, it's great to work here" video that doesn't tell you anything about what people actually do.

After that, I came in for my 3rd interview which I was told I got the position. I started their "boot camp" the following Monday. Boot Camp is their way of determining how strong or weak you are. You could be cut at any time without any notice. I always feared getting that tap on the shoulder. It's 11 days of long hours, up 13 hours a day. The first day, a bit of a shock. We were showed how to use the phone system, then it was right to the phones.

Training was a joke and all the higher ups (except one) were smug and really didn't care about you, they only cared about the numbers you bring in. What I mean by that is you sit at cubicle with a computer and a headset, then wait for calls to come in. Once one does, you read what is exactly on the screen. You say you're a verification specialist with a predisposed website and your job is to verify the information the applicant entered to make sure it's acurate for the employer. Then by reading the script, you turn the conversation towards going back to school.

For each person that shows interest, you bring a certain about of money, depending on who you transfer the call to. Again, if you didn't maintain a high dollar amount, you'd be let go at any time. Of the 30 people who started, we had 8 left on the 10th day.

After boot camp you go to the next phase of training, User Interaction. It's basically 3 weeks of the same thing. On the phones, don't hit your goal for the week and you're done. It didn't feel right, constant pressure to transfer calls, people over your shoulder, and god forbid you make a mistake... I saw one guy get chewed out for walking into the room during my "discovery day," I think they were going to fire him, just for walking into the room. Anyhow, I quit when I realized this was wrong. I had a bad feeling from day one, I should have trusted that feeling.

Just stay away. This is not a company that cares about individuals. It's run by a convicted conman for doing the same thing with a modeling website (even using the same building) back in the 90's. Don't let the promises, good looking women, and nice building fool you.

Thumbnail of user mylenec
1 review
16 helpful votes
September 4th, 2012

After reading all the comments I will not attempt to go to the interview... thanks for the comments

Thumbnail of user jovanv1
1 review
21 helpful votes
Thumbnail of user melissag14
1 review
25 helpful votes
Thumbnail of user imeldab
1 review
13 helpful votes
February 17th, 2011

They had me scheduled for a phone interview one was where I call in and the other was where they call me... Neither happened I waited on the phone for the call in and they give you this code and the message said they hadn't shown up try again later and hung up... All I can say is WOW! Don't waste your time.

Thumbnail of user floydh6
1 review
18 helpful votes
October 16th, 2012

I just made it through the boot camp. During many of the hundreds of calls I received, I spoke to several people that said they never received an email that contained a list of jobs they could apply for. I left the company after I stumbled upon this video: http://bit.ly/V447FZ.

I was not surprised to see that this company is not completely forthcoming with the people who call in thinking they are being interviewed for a job. In fact they are being persuaded to accept phone calls and emails from online colleges seeking to improve enrollment. I never could get verification if the application even gets forwarded to the employer.

The "Manager in Training" or MIT program is not designed at all to produce managers, it's 100% designed to bring in money. Let me give you an example. Out of 33 people in my class 16 finished boot camp (by design). They publish the numbers every day. Our class brought in well over $50,000 in revenue and close to $25,000 in profit. You may wonder how I determined the profit, one of the managers told me that the cost per call was $4 so it was easy to figure out the profit.

The MIT program is 12 weeks long and pays $500/wk (6 day weeks 9hr days on the phone. Some days were 12hrs with training). The average Rev per Person in our class was close to $3,500. This is a gold mine for this company. They are exploiting people on both sides of the ball. They tell you that you have a job but you don't, and then they tell people who call in that they are trying to help get them a job.

Finally, we had a director come in during the one week graduation party (they have to celebrate such milestones because you may not be around for another day) and he told us that we are truly just a few of 800-900 applicants accepted. He said they process applications of 800-900 per week. I felt great at first and then I realized, after watching hundreds more get hired, that we really were not such a select few but just as many as they could possibly train. I promise you that if they could put 800-900 people on the phones they would do it in a heartbeat. They just don't have a big enough building. If they don't get shut down first, they will find a bigger building.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

The SOSteam has has grown by over 1500 people in the last year.

How do I know I can trust these reviews about SoftRock?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SoftRock?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business