• Softorino

Softorino

Overview

Softorino has a rating of 3.23 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Softorino ranks 42nd among Video Converter sites.

  • Service
    8
  • Value
    8
  • Shipping
    5
  • Returns
    5
  • Quality
    7

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • i got to find out about Softorino and SYC 2 by chance, i did not know they exist.
  • I can't say enough positive things about WALTR 2, its a great product,

Critical highlights

  • The promotional video for WALTR 2 gives the impression that you can easily transfer any form of data to your iPhone.
How would you rate Softorino?
Top Positive Review

“I liked the simplicity of it”

Dimа V.
7/3/23

I have been using Softorino products for a long time and I can say that the campaign has three great advantages: 1) All applications are very simple. 2) All the applications are in one place. 3) I bought an annual subscription in which two new applications appeared during the year, and the subscription price did not change. Satisfied.

Top Critical Review

“When it loads its great but every time itunes updates it stops working”

Scott T.
12/10/21

I love this program when it works. I have had issues getting it to stay running. Every time itunes updates it for some reason does not load but tries to install the apple drivers and requires a reboot. Then it enters a loop of installing and rebooting and never loads. I reach out to support and they are slow to help and can't seem to get this working. I am currently waiting to get it working again. I have tried to install it with or without windows to no avail.

Reviews (13)

Rating

Timeframe

Other

Reviews that mention popular keywords

waltr 2 (72) syc 2 (22) great product (36) customer service (15) apple devices (11) walter 2 (9) trial version (10) waltr 2, (6) transfer files (10) youtube videos (14) music files (9) customer support (7)
Thumbnail of user dimavlade4
1 review
1 helpful vote
July 3rd, 2023

I have been using Softorino products for a long time and I can say that the campaign has three great advantages:
1) All applications are very simple.
2) All the applications are in one place.
3) I bought an annual subscription in which two new applications appeared during the year, and the subscription price did not change.

Satisfied.

Products used:
SYC PRO,WALTR PRO, Folder Colorizer for 2,iRingg

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Thank you for being a loyal Softorino user! We appreciate your support and are here to assist you whenever needed!

Thumbnail of user af563
2 reviews
3 helpful votes
September 28th, 2021
Verified purchase

I paid for a new Softorino YouTube converter license, downloaded and installed the program, but the license I received in the mail didn't work. So I called support and got a message that someone would get back to me. So I went online to find an answer to my problem. I requested another license. That did t work either. Finally, logged in and went to a different page, requested another license and that one worked. Not very helpful support, lots of wasted energy.

Tip for consumers:
Accessible tech support

Service
Value
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Apologies for the license issue you faced. And we're glad you found a resolution by requesting another license.
We'll address this with our support team to improve our service.

Thumbnail of user scottt612
2 reviews
2 helpful votes
December 10th, 2021

I love this program when it works. I have had issues getting it to stay running. Every time itunes updates it for some reason does not load but tries to install the apple drivers and requires a reboot. Then it enters a loop of installing and rebooting and never loads. I reach out to support and they are slow to help and can't seem to get this working. I am currently waiting to get it working again. I have tried to install it with or without windows to no avail.

Products used:
Waltr Pro

Service
Value
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Hi Scott! We appreciate your feedback about WALTR PRO and apologize for the inconvenience caused by the program not working after iTunes updates.
For the specific issue you mentioned, it seems to be a common one, and we recommend reaching out to our support team at support@softorino.app. They will assist you in resolving the problem and aim to provide a faster response this time.

Thumbnail of user timw589
1 review
1 helpful vote
February 22nd, 2021
Verified purchase

This group of software developers try to do it right. Very responsive to customer issues. Their software just works!

Tip for consumers:
Small company who develops applications that just work.

Products used:
Software - WALTR 2

Service
Value
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Thank you so much for your kind words!

Thumbnail of user 444ten
1 review
1 helpful vote
July 3rd, 2023

Simple fast and reliable app. I was a little skeptical when I first tried SYC PRO, but it has become one of my most used apps.

Thumbnail of user joshb517
Josh B. – Softorino Rep

We're delighted to hear that SYC PRO has exceeded your expectations and become one of your most used apps! Thank you for giving it a try and for sharing your positive experience.

Thumbnail of user timn309
1 review
1 helpful vote
February 5th, 2023
Verified purchase

I often use SYC PRO to upload a playlist to my iPhone. This is the best video download app I've ever used

Tip for consumers:
they have a great youtube channel with tons of useful content

Products used:
syc pro
waltr pro
folder colorizer for mac

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Thanks a bunch for the awesome review of Softorino's SYC PRO. We're stoked that it's your go-to app for uploading playlists to your iPhone. We're all about making video downloads a breeze!

Thumbnail of user joep1200
1 review
1 helpful vote
September 28th, 2021
Verified purchase

Competent, accurate, and worthy of a salary increase.

Thumbnail of user joshb517
Josh B. – Softorino Rep

Wow, thank you so much for your amazing feedback!

Thumbnail of user ians603
1 review
1 helpful vote
April 30th, 2022

The product worked fine until they broke it over 5 months ago. Cover art for any music transferred using Waltr Pro wasn't transferred and your device shows artwork already downloaded for other titles at random. At the same time they changed the software to nag you every single time you start it to buy their other products. When contacting support I was told this was a "known problem" and to keep checking for a new release that would fix it. Six months on and there has been NO new release and all they can do is repeat the advice to keep checking for a new release. The software is useless until this is fixed and yet it's clearly not a priority. I want my money back as the software is not fit for purpose.

Tip for consumers:
That they break their software and six months later still haven't fixed it

Products used:
Waltr Pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Hi Ian! Thank you for sharing your experience with Softorino apps. We apologize for any inconvenience caused and understand your frustration regarding the ongoing issue you've encountered. Rest assured, our team is actively working on resolving the problem with the missing cover art for music transferred using Waltr PRO.

Softorino has always offered a 30-day money-back guarantee if you are not satisfied with the software. Please reach out to our support team with your purchase details, and they will be more than happy to assist you with the refund process.

Thumbnail of user williamj2133
1 review
1 helpful vote
July 3rd, 2023

The guys gave me a very good discount on the purchase of a universal license, this is good news)
I like such apps: Waltr/ SYC / FC

Service
Value
Shipping
Returns
Thumbnail of user joshb517
Josh B. – Softorino Rep

We appreciate your positive feedback and look forward to continuing to serve you!

Thumbnail of user tonyas158
1 review
2 helpful votes
October 2nd, 2020

Waltr2 is garbage. It will stop working after 30 days and they won't refund your money. This product is dependent on iTunes and stops working after apple does updates. You can't use it till they send out an update, which they don't tell you. Will refuse your refund and your stuck with the garbage of still having to deal with iTunes. Dishonest company. Don't waste your money.

Thumbnail of user joshb517
Josh B. – Softorino Rep

Hi Tonya. We're very sorry to hear that you've had such an experience. We strive to be the most honest company. And we never cheat our customers. The latest release of iTunes from Apple had some changes that we've fixed now. And the latest update for WALTR 2 has this fix. I assume the support team offered you an alternative solution while the dev team was preparing the update — and this alternative solution was to install an older version of iTunes. That older version of iTunes had mobile drivers that allowed WALTR 2 to read your device properly. You would not have to deal with iTunes at all. Simply install it to make sure the iOS device drivers are there. In any case, please give us another chance. We'd love to fix this — whether it's to find a way to provide you with a refund or help you get WALTR 2 to work smoothly as promised. You can contact Josh.

Thumbnail of user mnevsevseravno
1 review
0 helpful votes
July 4th, 2023

My experience with the applications: WALTR PRO / SYC PRO - was highly positive. Applications have a user-friendly interface, extensive features, reliable performance, and excellent customer support make it a top choice for anyone. I would highly recommend giving WALTR PRO a try.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshb517
Josh B. – Softorino Rep

Thank you for sharing your highly positive experience with our applications, WALTR PRO and SYC PRO! We're thrilled to hear that you find our apps to have a user-friendly interface, extensive features, and reliable performance.

Thumbnail of user charlesf1565
1 review
0 helpful votes
January 4th, 2024

I have been trying to buy their product for over a week now but had a few questions which I sent by email to their nominated email address; no response

If that's how they are when I'm trying to give them money, I can't imagine how bad they would be like once they've already got my money

Thumbnail of user craigs262
2 reviews
3 helpful votes
November 23rd, 2018

Deceptive advertising, they don't mention their products (Per their Support Person Stacy) does not work well or at all with the 2018 Apple Products, including iPhone XR, XS, XS-Max or iPad Pro 2018 3rd Gen 11" & 12.9". That being said, they are not sure when it will work, soon... is the answer I got. When a company starts with a lie, the trust is gone.

Thumbnail of user joshb517
Josh B. – Softorino Rep

Hi Craig!

Thank you for sharing your experience with Softorino apps. We apologize for any inconvenience caused by the compatibility issue you encountered with the 2018 Apple products.

We want to assure you that we have resolved the compatibility concerns, and our products now work well with the iPhone XR, XS, XS-Max, and iPad Pro 3rd Gen. We appreciate your feedback, as it helps us improve and provide a better user experience.

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From the business

Softorino is an indie software team of passionate developers and marketers. We specialize in creating the best iTunes alternatives on the market. If you ever have a problem with putting stuff onto your iPhone or iPad – come to us. You will get the most easy-to-use user experience and a beautiful interface in ever product that we make.

Business History

We are the makers of WALTR 2, Softorino YouTube Converter 2, iRingg and Folder Colorizer 2.

The “S” in “Softorino” stands for—Simplicity. And as indie developers, we strive to never lose focus on what makes us stand out. In everything we do, we try to make it different and most importantly – simple. That’s what our core, loyal customers love us for. We must deliver this in anything else we create. And we do. We dedicate our products to those who value time & hate frustration.

Our mission is to make sure the entire world gets a chance to use their devices without a fuss that they don’t deserve.

And with this mission in mind – Softorino was birthed in 2014 when a group of four young + crazy individuals from Softorino first launched WALTR and disrupted the tech industry. We sacrificed what most people consider as some of the best years of their life. We’ve put in passion and energy into creating something magical with a totally new approach.
As a result, we had the entire World’s leading tech media impressed by the magic and simplicity of our WALTR. It was a solution previously not found anywhere else.

We then started getting our first users who immediately supported us and followed us as if it’s some cult. If you knew about WALTR, then that’s the only option you’d recommend when someone finds it difficult adding music or video to their phone.

Company Representative

Thumbnail of user joshb517
Josh B.
CMO
Typically does not respond to reviews
I'm one of the guys behind all Softorino products. I've put so much passion and time into all of our products that I decided to become the face of Softorino (WALTR, SYC, iRingg >> https://softorino.com).

Apart from all other marketing, I was leading the PR of Softorino. As a result, our products were reviewed and mentioned by the World's Top Tier tech media, including Forbes, Engadget, Macworld, Cult Of Mac, Gizmodo, Lifehacker, WIRED and many more.

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3.2
13 reviews
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