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SofaCoversJM.co.uk has a rating of 2.61 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. SofaCoversJM.co.uk ranks 98th among Bedding sites.
My new sofa cover arrived in less time than expected ad fits like a glove. I emailed the company first for some advice, and they recommended me just with I needed. Good work.
We ordered a cover from this site and when it arrived it was tiny, really not well m ade and looked nothing like the website. When we questioned this with Anna (the only one in customer care) they said it was our error and there was nothing they could do. To return the incorrect item to Spain was £30! This was annoying as we already paid £121 for the cover! The company now are putting the phone down when we call and ignoring emails. Really a horrible company to deal with.
Purchased a cover for a recliner chair. It looked lovely in the photos but sadly was cheap and nasty material when arrived. Its design is flawed as it doesn't fit properly either. I now have to pay to send it back to Spain which I'm not happy about. I would not recommend this company at all
Firstly the website first page does not make you aware they are based in Spain and as my delivery charge by TNT was £5 I assumed the company was based in the UK. I have bought from them previously and was happy with the product so did not have to venture into the world of returns. This time the colour looked different than on the website so I emailed a request to return it. To my surprise you have to pay delivery even if it is an exchange.
I would just like UK customers to be aware that it will cost them at the least £30 or more to return the goods and if they are happy with that then fine.
I will put this all down to me not investigating the T's & C's and return policy thoroughly enough before purchasing but it is a warning to others to be vigilant on any website even if it is. co.uk
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We are sofa, chaise sofa, armchair and chair covers specialists: we will advise you so you can choose the cover which fits the best your sofa. Renovate easily your home!
