Society6 has a rating of 2.77 stars from 1,530 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Society6 most frequently mention phone number, poor quality, and iphone case problems. Society6 ranks 33rd among Home Decor sites.
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I finally did Christmas shopping early and I am being punished for doing so. Gift given after 90 days. Ripped immediately, but can't return since past 90 days. Moral don't shop too early Avoid pillows. Poor quality.
I purchased a bench one and was charged for two. I emailed the company explain something went wrong. I only want one and asked to return slip it the same day they arrived. I was then emailed No refunds. This is horrible.
I finally did Christmas shopping early and I am being punished for doing so. Gift given after 90 days. Ripped immediately, but can't return since past 90 days. Moral don't shop too early Avoid pillows. Poor quality.
Products used:
Could not use. Ripped immediately
This Laptop Skin is so so gorgeous and glamorous on my 17" pC Just to look at it the colors pops at me with the pink, Lavender, and purple. Thank you for doing a wonderful and splendid job of sending out to me Keep up the good work
Tip for consumers:
None
Products used:
The Fantastic Skyline 2 Laptop Skin
We ordered the wrong product on accident, and we inquired about an exchange, and got back to us right away and made sure we get the one we need. Thank you!
I can't say enough about this site. I am addicted. It would be nice to know ahead of time which items may be charged duty, but it's never been cost-prohibitive, so I am not overly concerned by that. I have ordered phone cases, travel mugs, carry-all cases, blanket, pillows, notebooks, masks... I said I was addicted, right! Very happy with the quality, and the service of everything I've ordered so far.
Products used:
pillows, blankets, travel mugs, notebooks, masks, carry-all cases, phone cover
My art print arrived damaged as the packaging was bent and torn. I emailed Society6 customer service about the issue and I received a replacement in the mail two days later. I appreciate the prompt service. The art prints are very high quality and reasonably priced.
Products used:
Art Print
Every time I have ever had an issue with my order (which has only been about 3 times over the years I have bought things from this site) customer support is very fast in responding and addressing the issue right away, they always offer replacement at no additional cost. This is by far my favorite print on demand service and the great customer support makes me want to continue to shop on this site.
I had ordered a tank top from here and while the quality of the shirt was good it didn't fit right. When I contacted them about it I was refunded my money with no questions asked, they didn't even ask me to return the shirt. While I didn't get a shirt I am still giving this place a good rating because of their great customer service.
I ordered a rug from Society 6 and wasnt happy with it in my room.
Light black and wanted dark black.
They wrote me saying, not to return it but do as I please with it.
We will return your money!
WOW...THANK YOU SOCIETY 6
Tip for consumers:
They were so decent
I was returning something for the 1st time so they said keep the rug AND you can have a full refund.
Products used:
Rug
Amazing customer service! I ordered 7 framed posters and one of the frames was different from the others and within 24hrs, someone wrote back not only confirming my refund for the incorrectly framed poster is on the way, but telling me to not worry about returning it and to keep or donate it!
Especially in a time like this pandemic, it's nice to know that some still want to do right by their neighbors. Thanks Society6. Truly second to none service.
I wanted to return an item, they made it so simple and replied within minutes. The best customer service representatives that I've ever dealt with.
I love their products and wanted to write a comment on their site stating my thorough satisfaction. However, every time I tried to submit a comment, it failed to appear. I contacted them and Cezil was very helpful in trying to determine the problem. He sent me very user-friendly, detailed things to try, such a clearing my cache, etc. After a few emails, he discovered the problem: I was trying to leave comments that were simply too long! Throughout it all, Cezil was so kind and patient and very knowledgeable.
Tip for consumers:
My favourite all-time design is Tokyo by Saje Damen. She has so many beautiful designs. My favourite things there are her notebooks. Very well bound, high-grade paper. Notebooks are comfortable and flexible/bendable for ease of writing in. I love the size, easy to take everywhere. When you have the right notebook, the words come easier. The Canvass wall hanging it also superb.
Products used:
Notebooks, a Canvas Wall Hanging, Notecards, Pouches, a computer sleeve.
I had a bit of a mishap occur with my order where the wrong items were sent to me and when it happened I was so worried because there was no customer service number to reach the company at, only a place to send them an email from the site! I was worried that my email would get lost amidst others as I wasn't sure how often this happens (it was my first time ordering) but they answered me within 48 hours of me sending the request for my order and got it fulfilled THE NEXT DAY. I was so happy with the speed of their service and everyone who helped me, Julia, John, just everyone... they were so kind, patient, and phenomenal. I would also like to recommend shopping from here as the items that I received were gorgeous! Thanks so much for your help, S6 team!
Great products, great customer service. I ordered some impressionist coffee mugs for my wife for Christmas. They arrived on time and looked great. For reasons unrelated to the product, she decided to return the mugs. The customer service team was very helpful and friendly and completed our transaction without any problems.
I received excellent customer service! Maria responded to my email right away and all questions were answered. It wasn't even necessary to return the items I had planned on returning! Not only does the company have beautiful products, they also have wonderful service!
I ordered some decorations from Society6 for my new house, then decided to go with different sizes/colors. I expected it to be a hassle to get my return approved & package everything up to send back, but in reality the process was a breeze! Because I wasn't 100% satisfied with the way the room turned out, they offered me a full refund & allowed me to keep the products I had ordered. Their customer service is truly amazing!
After receiving notification that my item, a cell phone cover shipped, after 1week the status said "it was in route" to shipping company. Customer service gives responses like " our suppliers are all over the world." 1 month delivery time is ridiculous. Don't use them, if you want your item in a reasonable time.
Tip for consumers:
Phone cover
Their leggings are off the charts, unique and unbelievable fit. Their reps are a pleasure to work - one of my favorite sites - highly recommemd.
I love this store.
Amazing products, FAST shipping & GREAT customer service.
I have purchased a wide array of items and am pleased with everything I have purchased.
I love the large variety of different artists, style and artwork available.
You an find truly unique items for yourself, and to give as gifts.
I am a loyal and happy customer. I trust shopping at Society6.
My frame arrived damaged upon opening and they replaced it without question! Super fast and super easy! Will absolutely buy from them again!
Beautiful fabrics. One of a kind art. I had ordered curtains and they were uneven. I contacted customer service and they sent me replacement curtains at no extra charge and allowed me to keep the curtains that I had. Will be ordering from them again!
At first, I had asked for a replacement of a blurry print with the blasé response of a customer service person literally not caring. I was past the 60 day return policy, however, I had felt bad before and didn't complain about the print quality because it wasn't "that bad", until I moved apartments and redecorated and just realized how awfully blurry the print was and wanting a clear one. Anyways, after sending another email, someone who actually cared followed up and refunded me fully, unable to send me a new one because the artists' resolution wasn't high enough. They should really check that before offering large prints in all photos. Anyways, now that I feel heard and helped by customer service, I would recommend them and recommend checking that your print is ok and if not, request a new one right away.
I ordered both a large print and a medium print. Both were extremely blurry and look super low quality. Unfortunately I didn't complain soon enough and they don't care. I would order from another site that guarantees the quality of their prints.
I was looking for an abstract piece of artwork for my salon. I decided to buy a canvas abstract by Bam Wilcox. The tiny picture in the computer didn't do it justice. It is a beautiful "zen" piece with soothing colors and well thought out by the artist. It took a while to get here, but it is definitely worth the wait and the money I spent for a canvas.
I hope I can actually get it autographed by the artist one day.
Love lisianthus: The print is in very good condition. The inside is soft and soft, so I think I can protect my laptop well. The print is pretty and cute.
Playful paisley: Black-bottomed paisley and subsidiary materials go well together. The inside is also soft, so I think I can keep my laptop well.
Everyone knows that not everything in life is perfect or goes as we plan, I ordered my octopus bath mat from Society6 and when I received it I noticed that there were some unusual looking stains on it, so I sent an email to this company and within a few hours I had received an email back stating that a new mat was on its way to being shipped to my home at no extra charge and they didn't even want the original mat back! This is amazing customer service and I can't wait to order something else from them!
Customer service was more than helpful with a price adjustment. I could not be happier. Quick, efficient response.
Aly was very helpful and responded quickly and efficiently to my issue. Please reward her appropriately. :)
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.