Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 22nd among Home Decor sites.
I had requested to return an order I received. Changed my mind about the product. Looked great, just no longer wanted it. I submitted a request to return the item and they were happy to complete the request and give me the full refund within minutes.
The customer service department at Society6 have been wonderfully helpful. I would definitely purchase from Society6 again with the confidence that if there is any issue with a product that it will be resolved in the most amicable and courteous manner.
I was unhappy with the printing on some items and coloring and I got the nicest, quickest responses that I ended up being extremely happy with. Much appreciate the quick refund and understanding.
I was having website issues and Jeffrey kept patiently working with me until the issue was finally identified & resolved.
I ordered a t-shirt for my daughter a couple of weeks ago. She was really excited when she got it but unfortunately it was too small. SInce those are pretty much custom made I contacted Society6 customer service and asked about their refund/exchange policy. They quickly replied, sent me clear instructions, and in the end, let me keep or donate the t-shirt that didn't fit as a courtesy! I was impressed.
Was my first time buying from society 6 and everything went smoothly. The international shipping was not a problem, I received everything promptly and they have great customer care. Would recommend it to anyone interested in funky-fying their living space.
I received an item as a gift that didn't fit my aesthetic, and Dev at Society6 was so helpful. I was able to easily exchange the item, and they even told me to simply keep the old one or give it away saving me - a 9 month pregnant and working mom - the hassle of going to the post office. So easy and generous.
Great customer service, good quality products! Will be shopping here once again!
I bought a T shirt which turned out to be too small. My request for an exchange was promptly and courteously responded to. A replacement is in its way without having to send back the original.
I was kind of hesitant to see how Society6 was going to handle my exchange, just because in my package there was no return slip. Maybe that's because they are THAT confident about their products, so why would you need to return them? Which is true, I have been extremely happy about everything that I have purchased through Society6!
In this case I needed an exchange because the tank top I ordered was too big. I was expecting them to send me a return package slip and then send me my correct size that I was asking for. Instead, to my surprise, I received a message from Jeffrey stating to reorder a new shirt in the size needed and they would refund my money on the new order! I could keep the shirt that was too big for me too!
All in all I was extremely happy about how friendly Jeffrey was and how quick and painless, hassle free Society6's exchange was!
I will shout it from the rooftops how Jeffrey and Society6 rocks!
I ordered two tri-blend t-shirts from Society6 on Saturday night (April 25th). I live on the east coast and the order arrived at DHL in California on Tuesday (April 28th), which is when Society6 began tracking it via my order page. DHL shipped the package out the next day and it got tendered to the USPS on the east coast on Friday (May 1st), which is when I was provided with a USPS tracking number via my order page. The package got to my local post office Saturday morning (May 2nd) and I just got it this afternoon.
The shirts fit and feel great. I'm a 5'8" male and a size M hangs about 2 inches or so below my waist and the sleeves and neck fit well. The tri-blend material is also very soft but at the same time lightweight and breathable which is what I was looking for to combat the hot summers.
The quality of the printing is as good as I imagine you can get on this type of material. It looks perfectly fine as you can see from the pictures I will provide. I imagine the colors might be a bit more bold on the all cotton shirt but as I said I was interested in the tri-blend and I'm definitely satisfied with how they look.
Society6 also put a little set of stickers in my package with a thank you note on the back and a code to get free shipping on my next order. That's pretty awesome. I will definitely be shopping with them again seeing as I was very satisfied with my order. I have also begun recommending them to my friends and family. Thanks again Society6!
I order a phone case that had a design of a calculator on it. In the photo it showed the calculator having real buttons. It took 13 days for it to be shipped, when it only said 4 business day! It came one Saturday morning around 11:00. I was so happy to see the package in till I opened it up. Inside was a picture of a calculator with little support. When I tried it on my iPhone it fit perfectly, I tried talking it off about a hour later and wasn't able to get it off. It took me including my mom about 10 mins just to get it off. While it was on I noticed it was extremely hard to get the on and off button to work. During the process of takin off the case it was calling Radom people from my contacts. I will never order online from this company nor online ever again. Me and my mom are still trying to figure out how to return it!
I had purchased a large sized tank shirt from Society6. The shirt ended up not fitting me all that well, it was a bit small. I contacted the support team to inquire about an exchange for a x-large sized tank. The person helping me was kind enough to let me keep my original shirt after I had purchased the new one, and even refunded me for that original purchase!
Least to say I'm extremely happy. I can give the smaller shirt to my little brother to enjoy and keep the x-large for myself. Great experience. I will definitely be buying form Society6 again!
Hi All Y'all
My name's Rado and I purchased a mug.
Unfortunately it did not arrived on the first shipping.
Thanks to a very kind and professional cust. Serv., I could send my coordinates once more to secure a guaranteed delivery at my office.
No problem!
The Guyz at Society6 are professional reliable and and up-to-the-task on the cust. Serv. Presence side.
TRUST THEM! YOU CAN!
My first order with Society6. I had a problem with the product I ordered (not Society6's fault) and their customer service was incredibly responsive and accommodating. They went out of their way to be sure I was happy with what I bought. I really appreciate excellent customer service and I'm already looking forward to my next purchase!
I ordered a 2XL men's tshirt and overshot the size. So I requested for a return. Dev from society 6 quickly responded with instructions on the reorder / exchange process. In the end, I only needed to re-order the correct size, and as a courtesy I did not need to return the first order. Hassle free! I love society 6! Great art, great products and great customer service! :)
Customer service is very quick and efficient. My order was lost in the mail and they were very helpful and sent a replacement order within a couple of days of sending them a message.
I was not happy with a recent purchase of a rug from Society 6. I emailed customer service to voice my concerns and ask for a refund. I was emailed back very promptly and offered a full refund for the product. The person I dealt with was very friendly and accommodating. It is clear they have exceptional customer service. I have purchased other items in the past (pillow covers and shirts) and I plan to use the website again!
I could not be more impressed with Society6! I ordered some pillows from here and they were excellent quality and not quite the right colors. They allowed me to return fast and they were extremely nice to work with as a company. I will be purchasing more from them in the future!
I've never expected to be so happy with an internet buy.
The prints are as good as you can see on the website
And the quality of the paper is wonderful.
Perfect shipping to Spain, only 8 days!
Answer: The pricing on our site is listed USD. I hope this helps!
Answer: All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact
Answer: Please reach out to our customer support team and they will be happy to assist you with any returns.
Answer: I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.
Answer: Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more). The artwork on Society6 is created by hundreds of thousands of artists from around the world. When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.