• Soccer.com

Soccer.com

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Overview

Soccer.com has a rating of 1.33 stars from 243 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Soccer.com most frequently mention customer service, credit card, and day shipping problems. Soccer.com ranks 142nd among Soccer sites.

  • Service
    77
  • Value
    73
  • Shipping
    75
  • Returns
    51
  • Quality
    62
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
28
20
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have been on the phone with customer service multiple times and placed on hold on for no one ever to return.
How would you rate Soccer.com?
Top Positive Review

“Very satisfied”

Jeffrey A.
4/22/22

After reading numerous negative reviews, I was skeptical about ordering from soccer.com. However, they exceeded my expectations. Jerseys arrived a week before the estimated delivery. I also really like how they packaged the items. Will definitely purchase from soccer.com in the future.

Top Critical Review

“Ok cleats, but zero customer service”

Sheila N.
9/17/23

Ordered cleats that said were in stock and would ship same day. Great we needed them asap, but that wasn't the case. It took over a week, shipping was slow and they definitely didn't ship them the same day. Tried to contact customer service but never received any response. Never again. I'll order from a more reliable place next time. I left a negative review on their site but they rejected it because it "didn't meet their criteria". So they are dishonest too.

Reviews (243)

Rating

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Reviews that mention popular keywords

customer service (106)
Thumbnail of user daves638
1 review
2 helpful votes
September 26th, 2019

I was at first worried about ordering a soccer shirt from soccer.com after reading the reviews here, but i still placed an order. It was shipped 2 days later & delivered 8 days later. It was international delivery from the usa to korea too! I also sent 4 emails to check about delivery confirmation etc & customer service replied to each one in a timely fashion.
I'm sure as with any company there are dissatisfied customers but i am very satisfied!

Thumbnail of user josem384
1 review
0 helpful votes
March 8th, 2019

Admittedly I was a little wary from all the commentary. I was looking for a birthday present and had just over a week to get everything. I ordered 4 items to ship to me in Canada. It was easy to navigate, prices were great and everything came on time with no issues. All the sizes were good and quality was comparable to other sites I have ordered from. Overall good value.

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About the business

SOCCER.COM is the best soccer store for all of your soccer gear needs. Shop for soccer cleats and shoes, replica soccer jerseys, soccer balls, team uniforms, goalkeeper gloves and more.

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