SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SmileBox most frequently mention credit card, customer service, and free trial problems. SmileBox ranks 3rd among Greeting Cards sites.
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SmileBox helps to create a greeting cards easily. It is in customize form, we can add our own text, music, photos. Etc. Most of the templates are available for free and many paid.
Loyal Smilebox customer for 15 years. Great for digital sends, but that's it. Printing at home function very cumbersome when it does work and seems to not communicate well with my printer as it keeps changing my print parameters. I was a premium member which allows me to print at home. However, the print function is hidden and is not accessed in the way their help section describes. When I finally found the hidden "print button," it was spinning (along with the download button) and continued to spin for hours despite several computer reboots. The program is sluggish and runs very slowly. My computer is 3 months old and is a Lenovo ThinkPad X1 Carbon Gen 11 and is lightning fast with every other program and application. Contacted customer service via e-mail and phone. Got a text message that they don't offer phone support. Received e-mail that basically sent me back to their help section. I indicated that I found the button, but the print and download functions were not available to me as they kept spinning. Never heard back from them, despite me saying that my project was time-sensitive and I needed a swifty resolution. Cancelled my subscription and used Canva's free trial to do in 12 minutes what Smilebox couldn't do in 30 hours. Canva will have my business from this day forward.
SmileBox helps to create a greeting cards easily. It is in customize form, we can add our own text, music, photos. Etc. Most of the templates are available for free and many paid.
First time user, Its a cool video that I made, but it locked up on me, at one time, had hard time trying to find it, when I went to site to log in, I would end up with a blank page, and it wouldn't recognize me or my password, thought I lost my project, After long time looking for it, I found it saved in my Share program, So I was able to finish it, but tried to E-Mail to share, that didn't work to well, cut off heads of pictures & some of the Music, but it was easy to burn to a DVD, then my Video turned out beautiful
First time using this site and loved the ease in creating an invitation and sending it out to a group! Cute options - free and premium - and simple to personalize. I am a happy customer!
Love the way this site allows me to be creative! I am definitely going to continue to use it and recommend it to friends and family!
This is a great tool to have on the computer, although I would say that with all of the free options available out there it would be nice to have a few new invitation designs coming through more often for the price that is paid. There needs to be more options in 'common' themes for kids parties such as mermaid, pirate, princess, disco, fairy etc.
Thanks!
It was my first attempt at using an online evite. I appreciated the service and it was easy to use. A bit confusing to make changes because it creates a new invitation each time, but does allow you to send the one you choose. I believe next time it will be even better! Thank you Smilebox. I hope to join if I find it does work well.
Cute designs
Easy to use
Though not a lot uses the rsvp page
And the full screen preview doesn't work even if i'm already a premium
I started using Smilebox (Hallmark) as a "free" program, but became a subscriber over 8 years ago. With a subscription there were more theme designs and no ads. I have put my photos into slideshows, invitations, save-the-dates, and photo collages in a theme of my choosing and wording with or without music. It is easy for my contacts to receive the creation by email without having to sign up or be a member of SmileBox. An added feature is SmileBox Central which allows contacts to RSVP to a created digital invitation. As noted by other reviewers, your credit card is used for auto-renewal and yes, it is not one step or call to cancel the subscription. Another issue is that creations are saved in a file on your computer, so if you access your SmileBox account on another device, your creation designs are saved and accessed only on that device. Overall I am satisfied with SmileBox for the variety of design and ease of modifying some of the details.
Easy software to use and so much choice with designs, had all my ideas in one place, just love it! What can I say, just purrfect...
I have used Smilebox for years and many events. I really like it.
ONE B|IG FLAW is the editing options. Once you have saved it, you cannot go back and change the actual invite "card" that goes out so you have to start all over! Takes a lot of time for a mistake.
I love using smilebox! But for some reason have a hard time saving slideshows. Otherwise its perfect!
LittleBritain
I would suggest people to use this app because it is just too great. This app does not have all those fancy options but it is great enough to keep your work simple and elegant.
It is great, even for a quick slide presentation so I would say go for it!
So far i am enjoying however i would like to access from my ipad and also we should be able to share via text, that would be really convinient.
There needs to be a group setting for addresses. I mail my creations to a club of 40+ members. It takes a while to enter each e-mail address.
Has a lot of options. I use create my own slideshow. I really like creating my own! The options can be used by anyone. It has beautiful colors and designs. I would recommend this site to anyone. Again, very easy to use. You get a 20 day free trial and then it is only $3.99 a month.
I enjoy watching the slideshow. I will recommend this to my family and colleagues. Thank you for the free trial.
GOOD CHOICE TO USE WHEN CONSIDERING YOUR DESIGNS FOR YOUR SPECIAL OCCASIONS. LOVE THE IDEA THAT I CAN CUSTOMIZE TO MY TASTE.
I was able to put together a very professional flyer together which is a feat for me since I am very challenged in the media arena. I did see some programs that can do more but for the price and the user-friendly setup, I would recommend this program to anyone, but especially beginners.
This works for what I need, but would be so much better if there were options to fade songs in/out, match pictures to length of songs, have different backgrounds for the individual pics, etc,
I started using this service many, many years ago and though I still love it and use it often to share photos with friends and family, I do wish there were more free template options. I don't use it often enough to justify paying even the smallest package fee so I stick with the free designs, but there aren't a whole lot of options. It is a great service though and fun to use.
I like the app, it works well fr what it does but I wold like to create my own leaflets using my own layouts, this app doesn't let you do that.
It was easier than other free online invite websites. I'd tried 2 without success before finding this one. I can only imagine it would be even better if I paid for it. :)
Very user friendly, but a fan of having to sign up for a "free trial" to be able to access the flyer I created.
I have only used it for one thing so far, but it was easy to use and could be personalized. I look forward to future projects.
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
Thank you for that feedback, very helpful. We have passed it on to our marketing and development team!