• Smashbox

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Overview

Smashbox has a rating of 4.54 stars from 103 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smashbox most frequently mention customer service, long time, and photo finish. Smashbox ranks 17th among Cosmetics sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    8
  • Quality
    14
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
1
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What reviewers want you to know

Positive highlights

  • Very good products and good customer service Staffs are having good knowledge."

Critical highlights

No critical highlights yet

How would you rate Smashbox?
Top Positive Review

“Smashbox: Elevating Your Makeup Game”

EmilySmith s.
9/3/23

Smashbox has revolutionized my makeup routine. Their range of products is not only extensive but also of exceptional quality. I've been using their Photo Finish Foundation Primer for years, and it never disappoints. It creates a smooth canvas for my makeup and ensures it lasts all day. Additionally, their eyeshadow palettes offer a stunning variety of shades that blend effortlessly. Smashbox has become my go-to for achieving a flawless look. I highly recommend their products to anyone looking to elevate their makeup game!

Top Critical Review

“Smash box lip lacquer”

Asia l.
12/2/23

It's very tinted and has a wonderful color.However, it's very transferable, I recommend applying lip liner before application at the least. In essence it's kinda booty cheeks will be using peanut by morphe on further notice.

Reviews (103)

Rating

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user anam1119
1 review
0 helpful votes
January 25th, 2024

Absolutely beautiful...Worth the money! Absolutely beautiful...Worth the money! Absolutely beautiful...Worth the money!

Thumbnail of user emilysmiths
1 review
1 helpful vote
September 3rd, 2023

Smashbox has revolutionized my makeup routine. Their range of products is not only extensive but also of exceptional quality. I've been using their Photo Finish Foundation Primer for years, and it never disappoints. It creates a smooth canvas for my makeup and ensures it lasts all day. Additionally, their eyeshadow palettes offer a stunning variety of shades that blend effortlessly. Smashbox has become my go-to for achieving a flawless look. I highly recommend their products to anyone looking to elevate their makeup game!

Thumbnail of user nicolap122
1 review
4 helpful votes
February 5th, 2023

Smashbox is my favorite makeup brand of all time. They have products of super excellent quality. Good range of cosmetics available. Thank you very much for your service

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Thumbnail of user tiffanys843
1 review
1 helpful vote
December 29th, 2022

My coworker lost his ID at the bar while we were both working at a steakhouse. He came to me the following day and said he had lost her ID and was looking for it. However, I advised him to contact Topfakeid to create fresh IDs. He called him right away and hired the service to create IDs for him. Within six days, They sent the ids to the restaurant's address. Kudos to their service!

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Thumbnail of user haileyb120
1 review
0 helpful votes
March 2nd, 2023

The website itself is minimalistic design but also minimalistic features with flaws. The order didn't let me choose samples as promised, and I had to contact customer support 3x as they kept disconnecting. You won't receive any type of confirmation or shipment information via email like many sites. Shipping is now behind the 5-10 days they promise. Not sure how this site can be SO awful but it is. I'll order through Sephora again next time.

Tip for consumers:
Order from a third party company like Sephora or ulta. Easier and reliable unlike smashbox site.

Products used:
Foundation

Service
Value
Shipping
Quality
Thumbnail of user crystalt59
2 reviews
5 helpful votes
January 9th, 2019

I ordered a red lipstick from the site. The color looks great on. I am happy with this. But I need to reapply each one and a half hour. When I am busy, it does not work. It will be better if the lipstick can last longer.

Thumbnail of user amnad2
1 review
2 helpful votes
April 15th, 2023

Bought eye lashes from them and I can say it was great expereince with this company and I would also like to recommend to others

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Thumbnail of user asial29
1 review
1 helpful vote
December 2nd, 2023

It's very tinted and has a wonderful color.However, it's very transferable, I recommend applying lip liner before application at the least. In essence it's kinda booty cheeks will be using peanut by morphe on further notice.

Thumbnail of user carmenv165
2 reviews
6 helpful votes
March 26th, 2022

I like your products. So far so good. I'm happy to have found Smashbox. Thank you very much for your service

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Thumbnail of user sukhwinders10
4 reviews
2 helpful votes
May 21st, 2023

I recently had the pleasure of trying out a Smashbox product, and I must say, it has become an absolute game-changer in my makeup routine. The Smashbox brand has always been known for its quality and innovation, and this particular product lives up to the brand's reputation. First and foremost, the packaging is sleek and practical, reflecting the brand's modern aesthetic. The product itself, which I tried, was the Smashbox Photo Finish Foundation Primer. Let me tell you, it is nothing short of amazing. This primer creates a smooth and flawless base for makeup application, effectively blurring out imperfections and minimizing the appearance of pores. Upon application, it glides on effortlessly and absorbs quickly into the skin, leaving behind a velvety finish. The lightweight formula doesn't feel heavy or greasy, allowing my foundation to apply flawlessly and last throughout the day. What impressed me the most about this primer is its ability to extend the longevity of my makeup. Even in hot and humid weather, my foundation stayed intact, and I didn't experience any midday shine or fading. It acted as a reliable barrier between my skin and makeup, ensuring a fresh and polished look for hours on end. Additionally, I have sensitive skin, but this Smashbox primer didn't cause any irritation or breakouts. It felt gentle and non-comedogenic, which is a huge plus for anyone with skin sensitivities. Another noteworthy aspect is its versatility. Whether I'm wearing a full face of makeup or opting for a more natural look, this primer works wonders. It helps create a smooth canvas for any type of foundation or tinted moisturizer, and I've even used it alone on days when I wanted a soft-focus, natural finish. In terms of value for money, this product is worth every penny. A little goes a long way, and the bottle lasts for a considerable amount of time, making it a worthwhile investment. To sum it up, the Smashbox Photo Finish Foundation Primer is a must-have for anyone looking to achieve a flawless makeup application. Its ability to create a smooth base, extend makeup wear, and accommodate various styles make it a standout product in the beauty industry. I highly recommend giving it a try—you won't be disappointed! Disclosure: I received this product as a sample for review purposes, but the opinions expressed here are solely based on my personal experience. I hope you find this review helpful! Let me know if there's anything else I can assist you with.

Tip for consumers:
best quality product

Products used:
minimize pores prime

Service
Value
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Thumbnail of user charityl43
5 reviews
2 helpful votes
March 3rd, 2022

OMG! This site was amazing. I got so much makeup for such a great price.It was totally worth it. I would definitely recommend this to everyone.

Thumbnail of user ketlind
1 review
13 helpful votes
August 12th, 2020

Each brand has those products that can be called a "business card". Anastasia Beverly Hills has good shadows palettes and eyebrow products, Natasha Denona has create pigment shadows and concelears. Smashboxs calling card is, definitely, primers. For me as for the make up artist they are fantastic, your make will lasts for long with the help of their primers.

Thumbnail of user claudetteh38
3 reviews
3 helpful votes
July 31st, 2022

Amazing foundations, literally the best I have ever tried, definitely worth it! I am buying this for years and definitely gonna stick to it.

Thumbnail of user sofiap46
5 reviews
4 helpful votes
February 19th, 2021

Bought their two lipstick shades. Smashbox is my favorite makeup brand of all time. They have products
Of super excellent quality. It lasts for a long time and doesn't harm your skin. Travel friendly and anyone can use on a regular basis. Just love the formulas of all the products.

Thumbnail of user gigil28
2 reviews
7 helpful votes
May 6th, 2021

I'm not a fan of foundations, creams, BB creams, etc. I don't use them every day, but why? I have nothing special to hide, my face skin is in a more or less normal state, so I use tonal means either in special cases.
And for such cases, I wanted something absolutely professional, I looked at different brands, and I so desire Nars, and UrbanDecay, and Smashbox, Mac, among these brands I chose popular toners, for which there were mostly positive reviews and all of them to me liked it. But I ended up buying Smashbox, and I want to say that it is the best foundation I have ever used.

Value
Quality
Thumbnail of user olivian73
2 reviews
5 helpful votes
April 6th, 2021

I love mattifying make-up base.It stays on your face all day long. I recommend it to everyone. I can't find a worthy replacement in any other company

Thumbnail of user mrr439
1 review
0 helpful votes
July 23rd, 2022

Using their products since couple of years. Very good result! Will continue Order. I had issues with my face glow. But now everything is okay enough.

Tip for consumers:
just search in online. you'll find them

Products used:
cosmetics

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Value
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Thumbnail of user noemim27
3 reviews
5 helpful votes
June 25th, 2020

Perfect high-end makeup especially for traveling because of ito ready and perfect sizes b rand that we shoved all have

Thumbnail of user anthonyc401
11 reviews
35 helpful votes
January 14th, 2020

Best site to visit and buy product. I will highly recommend to this place to everyone who likes good customer support.

Thumbnail of user zoes182
1 review
0 helpful votes
January 26th, 2023

I went to the site, already customer SMASH BOX, invited by you via email to promote discounts... but at check out there were no discounts indeed the prices were
increased.NO COMMENT!

Tip for consumers:
No way

Products used:
Read my negative reviews

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Value
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Thumbnail of user maylinn
1 review
3 helpful votes
February 17th, 2021

At first this primer seemed good for the price. After trying it, it clogged my pores and made me look greasy. I rather buy something else.

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Thumbnail of user bobbyk84
1 review
2 helpful votes
March 17th, 2021

I like looking for some makeup design ideas here. Moreover, I order my cosmetics here. The quality is pretty well.

Thumbnail of user mikef776
3 reviews
7 helpful votes
February 14th, 2020

Soooooo happy with the results! I've used so many beauty brands throughout my career, and yet this one takes the cake! Or cupcake, rather hee hee! I think there's something charming about the way it moves and works. Amen Fashion!

Thumbnail of user cristinaf37
1 review
4 helpful votes
May 9th, 2020

When it comes to make up Smashbox is my magic wand. Love mostly all products, especially X-rated Mascara, which makes so curly and long lashes. It is quite easy to apply that product! And my love is Full Exposure Palette, where all colours are so balanced and it is quite good to use it like for daily make up and evening one version.

Thumbnail of user cliffordm138
2 reviews
3 helpful votes
August 4th, 2021

I highly recommend visiting and seeing savannah! She recommended me a great Tom Ford scent and the price was just as amazing!

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