1 review for SmartBuds is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Maryland
1 review
5 helpful votes

SCAM DO NOT BUY FROM THEM, STOLE MY MONEY FRAUDS!
March 1, 2020

SMARTBUDSHOP.COM Web site said normal "discrete xpress post envelopes for 2 day delivery with no additional fees or cost." Simple shipping, so I thought. Web site said min buy of $240 so I ordered nine tch carts from them $305 on Feb 20th, Paid using cash app, payment was recieved to them. Given a shipping number to Pro Freight Forwarding, and told my package will not be delivered to me as promised. It was stalled and being held because of how they labled it. I would now have to pay $280 for a "Compulsory Refundable Insurance fee" for the package to continue to be delivered. The freight company contact phone number and website are FAKE with a Google random phone number NO ONE ANSWERS, NO PROFESSIONAL V-MAIL BOX. All social medial links on the tracking wed page are FAKE. FACEBOOK PAGE LOOKS LEGIT BUT IS ALSO A FAKE. I spoke with a man on 2/25 who had a very thick accent "jamaican it sounded like". (All other communication were done via text, with number *******716)). The man told me the fee must be paid. I refused stating their website state plain shipping and no extra costs. That I want my items properly sent to me. I was told with great difficulty in understanding him, "the package would be sent to me without the absurd fee and I would he given a tracking number again with in hours on me speaking with him". I have now been ghosted, and stolen from. Today 3/1/2020 have made more than 30 attempts to track my order or to get a refund on my part. No further communication except the original attempt to collect more money from me on the fee, has been made by the company. I have reached out via text, email, phone calls, v-mail and social media to get a full refund. I DO NOT HAVE MY ORDER NOR DO I HAVE A REFUND OF MY $305. DO NOT GET SCAMMED!

Tip for consumers:

Be aware it is a scam!!!

Products used:

My order was never delivered! None

Date of experience: March 1, 2020
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1 review for SmartBuds is not recommended