SMARTBUDSHOP.COM Web site said normal "discrete xpress post envelopes for 2 day delivery with no additional fees or cost." Simple shipping, so I thought. Web site said min buy of $240 so I ordered nine tch carts from them $305 on Feb 20th, Paid using cash app, payment was recieved to them. Given a shipping number to Pro Freight Forwarding, and told my package will not be delivered to me as promised. It was stalled and being held because of how they labled it. I would now have to pay $280 for a "Compulsory Refundable Insurance fee" for the package to continue to be delivered. The freight company contact phone number and website are FAKE with a Google random phone number NO ONE ANSWERS, NO PROFESSIONAL V-MAIL BOX. All social medial links on the tracking wed page are FAKE. FACEBOOK PAGE LOOKS LEGIT BUT IS ALSO A FAKE. I spoke with a man on 2/25 who had a very thick accent "jamaican it sounded like". (All other communication were done via text, with number *******716)). The man told me the fee must be paid. I refused stating their website state plain shipping and no extra costs. That I want my items properly sent to me. I was told with great difficulty in understanding him, "the package would be sent to me without the absurd fee and I would he given a tracking number again with in hours on me speaking with him". I have now been ghosted, and stolen from. Today 3/1/2020 have made more than 30 attempts to track my order or to get a refund on my part. No further communication except the original attempt to collect more money from me on the fee, has been made by the company. I have reached out via text, email, phone calls, v-mail and social media to get a full refund. I DO NOT HAVE MY ORDER NOR DO I HAVE A REFUND OF MY $305. DO NOT GET SCAMMED!
Be aware it is a scam!!!
My order was never delivered! None