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  • SmartBalanceWheelz

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Overview

SmartBalanceWheelz has a rating of 3.71 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. SmartBalanceWheelz ranks 37th among Scooters sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered 3 weeks ago, and was waiting for a long time.
How would you rate SmartBalanceWheelz?
Top Positive Review

“Amazing Products!”

Sandra N.
11/25/15

Items were received as described on the pictures. I chose black and it was really cool! Now, they have different colors available! I'd like to buy 2 more for my friends! I'm so excited!

Top Critical Review

“Only received half my order!”

Shelley M.
12/15/20

Only received half my order then fobbed off! Avoid at all costs scam of a company! Disappointed in time for Christmas

Reviews (38)

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Reviews that mention popular keywords

3 weeks (3)
Thumbnail of user shelleym192
1 review
0 helpful votes
December 15th, 2020

Only received half my order then fobbed off! Avoid at all costs scam of a company! Disappointed in time for Christmas

Thumbnail of user phillipg65
1 review
0 helpful votes
January 3rd, 2019

Ike the plaguehem litem sent and broke within 5 months, 8 months later no reply to my warranty E mails, phobed off all the time will not supply a office address,
Avoid

Thumbnail of user gretchend3
1 review
4 helpful votes
April 23rd, 2016

We ordered 2 hoverboards on Dec 11,2015. Our credit card was charged immediately for $738 and the items never shipped. We were given false promises several times that the orders would ship, but they never have. It is over 4 months later and we have repeatedly requested a refund but have not gotten a response (or a refund). Buyers beware. This website appears to be a scam. Better Business Bureau has several similar complaints posted.

Thumbnail of user anim26
1 review
3 helpful votes
May 5th, 2016

I ordered a pink balance wheel about 3 months ago. And no hoverboard. I kept getting false promises that it would be shipped but no hoverboard. I threatened to alert the authorities but no answer nor hoverboard. $300 may seem like nothing but its $300 wasted. Buyers be aware this page is a total scam. And there's no refunds. Don't use this page for anything!

Thumbnail of user franks126
1 review
1 helpful vote
May 11th, 2016

Ordered a $500 Hoverboard from this so-called company in December as a Christmas present for our son. He'd been saving his money for months and we covered 1/2 the cost to make up the difference. We assumed that with an Atlanta address and promise for pre-holiday arrival we would be OK - boy were we wrong. This company is a total scam and WILL STEAL YOUR MONEY and never ship the product.

After having our CC charged immediately and receiving a "shipped" notice, the item never arrived. Dozens of emails later and unanswered calls later we're still waiting for some response. Unfortunately, our son's been fighting a serious illness and was in and out of the hospital throughout the winter - as a result we missed the credit card fraud time limits and now we're just out $500. We'll be contacting the BBB but PLEASE do not give this fraudulent company your business - you will regret it.

Thumbnail of user jims158
1 review
4 helpful votes
November 20th, 2015

Just got ripped off by smartbalancewheelzz.com. I find it was set up in London 09. 22. 15 by a Mendy Diokine. He set it up as DOMINION CAPITAL LTD
Registrant Street: 145-157 St john street
Registrant City: London
Registrant State/Province:
Registrant Postal Code: EC1V 4PW
Registrant Country: GB
Registrant Phone: *******956

His IP address is actually in France at IP: 46.105.174.35

Hopefully a hacker locates him

Thumbnail of user lorenzov2
1 review
3 helpful votes
November 17th, 2015

I made a payment online on the smartbalancewheelzz website on October 7th, 2015. I am Amazon Prime member and always order thru Amazon, But i did not want to wait. BIG MISTAKE...

I decide to look for a company that was based in the US. instead of waiting for it to come from China which would take 30 days and at a lower cost than the SBWZZ site.

The site read 2 to 7 days for delivery. So i did not mind paying more. Of course I checked out there page and it lets you register your information and it looks totally reputable and professional. Unfortunately There is no telephone to contact them big mistake!, only thru email and when they do respond its always 7 to 10 days later.

They were first out of California and then 2 weeks later They are out of Atlanta. This is when it started to sink in that i got screwed. Its all a scam. I lost $349.00 DO NOT BE NEXT. Stay away from this company and there website.

Update... its 51 days later and I was told my money would be returned in 5 to 7 days. Day 54 my account was credited my full payment from October. I am very Happy i did not lose my money, even though it took 54 days of no product and having to wait.

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