• SLRHut

SLRHut

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Overview

SLRHut has a rating of 1.78 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SLRHut most frequently mention customer service problems. SLRHut ranks 205th among Camera sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    1
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What reviewers want you to know

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Critical highlights

  • Their customer service is awful and rude and are not interested.
How would you rate SLRHut?
Top Positive Review

“GoPro 8 camera and accessories”

Don C.
11/11/20

We bought a Gopro8 with premium accessory pack from SLRHut, but when it arrived the underwater light was missing we let them no and was told it was out of stock and it would follow later, when it didn't arrive I contacted customer services. A nice guy called Mohammed contacted us and said the light would be sent out straight away, it arrived today with a free gift. Ok there was a problem but it was rectified with no arguments. Thank you very much SLRHut, 5 star plus.

Top Critical Review

“No Warranty”

Matthew J.
12/9/21

Great if your product arrives and is working, however if it develops a fault you are in trouble. Their support is outsourced and they will do everything to fob you off. The shutter button on my Canon R5 came loose and them fell off. I was told this isn't covered under warranty. There is nothing I or you can do they are unaccountable. There are other suppliers who offer full UK guarantees. Use one of those.

Reviews (18)

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customer service (6)
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1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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