Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessSLRHut has a rating of 1.78 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SLRHut most frequently mention customer service problems. SLRHut ranks 205th among Camera sites.
No positive highlights yet
We bought a Gopro8 with premium accessory pack from SLRHut, but when it arrived the underwater light was missing we let them no and was told it was out of stock and it would follow later, when it didn't arrive I contacted customer services. A nice guy called Mohammed contacted us and said the light would be sent out straight away, it arrived today with a free gift. Ok there was a problem but it was rectified with no arguments. Thank you very much SLRHut, 5 star plus.
Great if your product arrives and is working, however if it develops a fault you are in trouble. Their support is outsourced and they will do everything to fob you off. The shutter button on my Canon R5 came loose and them fell off. I was told this isn't covered under warranty. There is nothing I or you can do they are unaccountable. There are other suppliers who offer full UK guarantees. Use one of those.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.