• Skyscanner.net

Skyscanner.net

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Overview

Skyscanner.net has a rating of 1.23 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Skyscanner.net most frequently mention customer service, credit card, and full refund problems. Skyscanner.net ranks 223rd among Plane Tickets sites.

  • Service
    36
  • Value
    34
  • Shipping
    24
  • Returns
    25
  • Quality
    31
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
11
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I asked sky scanner customer service and what they said made me really upset.
How would you rate Skyscanner.net?
Top Positive Review

“Usually without problem; they are helpful even when a 3rd party portal tries to scam you”

Slavomír H.
2/16/21

I am finding my tickets through skyscanner regularly. Usually, everything go well. I also have an experience of being redirected to 3rd party website, which tried to rip me off big time. In that case, skyscanner helped me get my money back. More details on it: I was redirected to a website alrehlat.com. My flight was cancelled, thus I needed a refund. However, website alrehlat.com started acting like a scam. They were acting against their terms and conditions, denying information from their call center, refusing to clarify refund process, doing miscalculated refund offers, not replying to my mails. At that point, I didn't expect to get any money back. I reported this to skyscanner. To my surprise, skyscanner pressured alrehlat to respond to my mails and eventually they secured me the full refund.

Top Critical Review

“Rip off Company”

Chris T.
1/31/23

Never, ever use this company. Tried to search for flights to get to a friends funeral in NZ. Quoted £837. Went all the way through the process to book only to be told that it was no longer available at that price, it was now £2,800. Sky scanner site sent me to Trip.com. Clearly they are utter b……s. Travis Katz what are you up to? Sky scanner why are you connected/dealing with this company. Shame on you both

Reviews (127)

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Reviews that mention popular keywords

sky scanner (12)
Thumbnail of user jeanetteo
3 reviews
21 helpful votes
October 28th, 2014

I recently discover Skyscanner when I wanted to search for the best and cheapest flights. So I looked through after I searched my flight from New York City to Ireland. I found a really great price and got my flights. I like their website and without a problem I would like to use them again.

Thumbnail of user ericg35
1 review
5 helpful votes
September 8th, 2014

I have been using SkyScanner since January 2014. SkyScanner works with booking all different types of airlines. I've notice that SkyScanner can be used in a good way or a bad way. Depending on where you are located, and the time of year, you can find cheap flights on SkyScanner going to different places all over Europe. Some flights may have long layovers, and other flights may be direct. When I flew from Naples to Luxembourg it took me about 5 hours. Even though, I had a layover it wasn't that long. As long as you plan well and do not fly with a lot of layovers, this is a good site to use.

ELG

Thumbnail of user jeanp16
3 reviews
726 helpful votes
May 5th, 2014

Best flight comparison website. I have never found cheaper than with skyscanner.

Thumbnail of user michaels144
5 reviews
4 helpful votes
November 5th, 2013

Very useful for finding and comparing flights, though there are occasions when a flight listed is no longer available.

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About the business

Skyscanner is a leading global travel search site, providing instant online comparisons for millions of flights, as well as car hire and hotels.

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