I forgot my password and I have found it IMPOSSIBLE to get in touch with them in any way so I can create a new one. They keep telling me my email is not working (where they need to send the link). But it IS working. And to contact them I have to log in, which of course I cannot do! There is not other info given on how to contact them. No phone, no email, no nothing.
So, I am trying to invoice a client but cannot because I cannot get in to the app that I am paying for! Hoping they read this and contact me, ASAP.
I didn't not buy anything from you and you charge my card. It better be returned immediately. Angela Wittwer
I am a freelancer who needed a professional looking invoice. I stumbled upon aynax.com through Google. It is awesome, easy-to-use, and makes you look like you have an Accounting Staff! Love it!
I did not purchase from you. You better return immediately! Or I'm calling to report you. Amanda Colby
Never even heard of SKYNOVA and charged my credit card. This is fraud from a $#*!in company that has not phone number this is BULL$#*! now i have to cancel my credit card because of these $#*!s
There is NO WAY I could keep up with all the invoices alone! This app provides templates for great online proposals and an organizing system for small businesses that can't be beat.
Hi, I am a start up lawn care business and so far I love this program. The only question I have at this stage is with the default date format. I have changed and saved the format I want to DD/MM/YYYY (Australia) in the "settings", but all the date formats within the program are still defaulted to MM/DD/YYYY (American). How do I make the changes to date format? (I get frustrated with the American format). Wayne.
I have been using this site for about a year now. For the price I think this amazing. I really like the reminder feature. A wonder site for a Small Business. Thanks, Aynax.
This is exactly what I have been looking for. It is easy to use and so helpful with my needs in invoicing.
Is the website down? I've been trying to access my acct for a few days and nothing loads. My problems with any other sites. Thanks
We almost ran out of invoices and found this site. It is ABSOLUTELY amazing and very easy to use. Will never write an invoice again!
Aynax is awesome. We use them for invoicing for our small business and use ExpressExpense for our receipts. Great combo.
Answer: Hi Melissa, sorry for the inconvenience! Please contact our support team (support@aynax.com), they will help you with solving the bounce. Again, I am sorry for your trouble. Kind regards, Lars. Marketing Dept.
Answer: A: Hi Russell, I am sorry for the delayed answer. No, Aynax does not write checks. Our system is based on payment through PayPal. However, you might use any other payment solution you find suitable and manually mark you invoices as paid in our system. Kind regards, Lars Marketing Dept.
Answer: Hello Tessa, Our support and development team have access to the account information. This is necessary to be able to maintain our system and to quickly assist our customers if any issues arise. Other employees who have a need to know, such as members of our finance team, may also have access to such information as necessary to perform their duties. We do not share account information with any person or entity outside our company. Please don't hesitate to contact our Support Team at support@aynax.com, if you have any further questions. Kind regards, Lars. Marketing Dept.
Answer: Hi Yvonne, Our system uses PayPal for all transactions between our users and their customers, please take a look at their website for more information about PayPal Merchant Fees. At the moment we do not have a solution for credit card payments. Please don't hesitate to contact our customer support team at support@aynax.com if you have any further questions. Kind regards, Lars. Marketing Dept.
Answer: Hi Theresa, Sorry for the late reply. Yes, our site was down for an hour or so, but everything is back to normal now. My apologies for the inconvenience! Just a heads up; for support questions please contact our team at support@aynax.com as they will be much quicker to respond! ;) Kind regards, Lars. Marketing Dept.
Answer: Hi Kenneth, Our intention is to give everyone who comes to the site a free invoice, or a free printable invoice, as it says on our website and in Google (i. E., Edit, print or download this professional invoice for free). For most of the people visiting us, this covers their needs as they only need one or two invoices. However, if you need invoices on a regular basis we can't afford to provide the service for free forever. We are a small business, and developing, maintaining and supporting it costs money and resources. We have, therefore, created a 21-day free trial where you can create as many invoices as you want. This allows you to familiarize yourself with our service to see if it is suitable for your invoicing needs. After the trial is over, you will still be able to view, print or download all existing invoices. However, if you try to create a new invoice after this date, you'll see an end-of-trial notice above the invoice. The notice will also contain information about how to upgrade / continue with our service if that is of interest. At no point will you be billed / charged; you have to actively sign up for a paid plan if that is what you choose to do. If you have any follow-up questions or concerns, please contact support@aynax.com and we'll do our best to help. Kind Regards, Lars. Marketing Dept.
Answer: Hi Liliya. Please contact our customer support using https://www.aynax.com/contact.php or directly at support@aynax.com. In the message, please explain the issue and ask to be contacted by phone. They usually answer within an hour. Kind regards, Lars. Marketing Dept.
Skynova has a rating of 2.1 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Skynova most frequently mention and credit card. Skynova ranks 36th among Accounting Software sites.
Hello Amanda,
I am sorry if you have been charged for a service you don't use. Please contact our Support Team at support@skynova.com or use the contact form at https://www.skynova.com/support, to get a return.
Kind regards,
Lars
Marketing Dept.