Overview
SKYLUX Travel has a rating of 4.8 stars from 2,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
This is the 2nd time I am using Skylux, but I do check with them every time I fly. They do have the best agents. It was a pleasure dealing with Mel. He understood my situation, and he got me the best price.
My representative Bronson displayed exceptional patience and professionalism, consistently providing me with flight options over the course of a month as I waited for different choices for our European travel and I was a dragging my feet a bit. Ultimately, we secured a fantastic flight, even though I missed the optimal purchasing time and the price increased. Nevertheless, I'm extremely satisfied with the hands-on service I received. Bravo, Bronson!
Luxury travel is all about impeccable service, and we’re so happy to hear that Bronson provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Crow was very helpful. He was able to find the best price for business class tickets available and made sure that our group of 7 are flying on same flight schedule between 4 cities. Very appreciated for his work.
Thank you for your kind words about Crow! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Liberty was very patient with us as we were making reservations to S. Korea for a funeral and unfortunately my wife was having to answer calls from relatives in S.Korea while booking with Liberty. I would ask for Liberty for all of my travel needs in the future.
Thank you Liberty!
We are grateful for your kind words about Liberty! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Nancy was able to accomplish is 30 minutes what our cruise line travel representative couldn't do after an hour of aggravating conversation and uncertainty. Plus, Nancy's solution got to us to Europe and back faster and cheaper.
Personalized service is at the heart of what we do, and we’re delighted that Nancy made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Mario R was great! He did amazing search, quick response and great service! Mario was terrific in finding discounted deals. Will always use him as my personal agent!
Thank you for your wonderful feedback! Mario takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
As always, Mario was fast and very responsive, thank you for great service!
2nd trip booked with Nash. So far so good! I'm hoping to travel more over the next few years and once you are fortunate enough to travel business, it's tough to go any other way (especially when it's 9-12 hours!).
Personalized service is at the heart of what we do, and we’re delighted that Nash made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Gomez never called back as he said he would, but Dwight took over and did a great job! It would be good if you would make the effort and less time. I felt bad for Dwight as he had to wait and do things according to the Internet.
Thank you for sharing your experience with us. We're sorry to hear that Gomez didn't perform as expected, but we're glad to know that Dwight stepped in and provided great service. Your feedback is important, and we'll make sure it's shared with the team so we can continue to improve our responsiveness and efficiency. We appreciate your patience and understanding.
Scott H. Demonstrates a level of professionalism you cannot get with an airline agent from any airline on Planet Earth. Thank you Scott H. For taking care of me.
We are so pleased to hear that Scott provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Awesome. Olivia rocks. Was skeptical at first. Very competitive rate that included a 5 day layover and routes. Got my first airline choice at a $5000 discount from what I had found direct roundtrip. Very Impressed
Personalized service is at the heart of what we do, and we’re delighted that Olivia made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Connor was excellent
Highly recommend him.
Not pushy at all, he was very patient will recommend him to all my friends.
He also was very knowledgeable 👍
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Connor will be thrilled to know they made your trip planning effortless and enjoyable!
While we've been customers of your company for many years, our agent Jackson W, has been the reason we've stayed with your company to do our travel arrangements. Jackson is a very caring individual who strives to give you his best (and always does), going out of his way to make sure you get the service you desire. High marks to Jackson! High marks to SkyLux!
Luxury travel is all about impeccable service, and we’re so happy to hear that Jackson provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Nolan was very patient with us in our apprehension to book through Skylux. He was reassuring and did not apply pressure. After my research we decided to move forward with our purchase. Nolan assures us that we couldn't be in better hands. The purchase has gone smoothly; again with no high pressure sells approach.
We are so pleased to hear that [Agent's Name] provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
My Skylux agent Nestor was awesome. I know he found the best deal at the most affordable price. Biggest bang for the buck. Upon conclusion he was to call me within 15 minutes after the plane tickets had verified through the system. I did not hear anything back for 6 hours, and began to feel that maybe I had fallen for a 5k scam. After a couple of emails I was pleasantly surprised to see my verified plane tickets pop up in my email. I soon learned that it was the airlines system that had gone down, to no fault of my agent or Skyflux. Either way, small inconvenience. I am very happy with the service I received through Skyflux, and fully intend to use them in the future. Thank you Nestor, and Skyflux.
Thank you for your wonderful feedback! Nestor takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
He was super helpful and did a great and thorough job. When I ran into a problem, he was very helpful to try and fix the problem and find an alternate solution. I would definitely use your company again the next time I travel.
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
I am a difficult client and he is always patient and professional. He is also very understanding of my various demands. I've tried other companies and he does a much better job than any of them okay there you goand he does a much better job than any of them
Your words mean so much to us! Nikita takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Trey was diligent, and kind to call me back the next day because I wasn't sure of the dates I booked. He tried to share various options with me for other dates, all this time he spent was with sincere willingness to help a client at no extra cost. I truly appreciate you Trey!
We are so pleased to hear that Trey provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Always professional and thorough. Used him for many years and always great. Good follow-up and quick response. Would recommend him to anyone, and actually have to several of my friends and all have had good experiences.
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
I was looking for tickets from New York to Belgrade, Serbia. Sabrina went out of her way looking for the best match possible, she was communicating with me to offer different options. Sabrina provided great customer service.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Sabrina will be thrilled to know they made your trip planning effortless and enjoyable!
This is the very first time I ever book my flight thru Skylux. The agent whom I worked with has provided service of excellence. Not only that he had tried his best to provided me the best and lowest fare, He handled my entire booking process with outstanding patience and detailed info regarding other extra service offered by Skylux. He explained each optional service without being pushy. Instead, He analyzed the pro and cons from the point of my need. For sure I will book my flight in the future via Skylux and hopefully with this particular agent who stationed at Philippine. By the way, he talks in perfect English with almost no accent which makes our communication easy and efficient.
Seeing your positive rating makes our day! Thank you for choosing Skylux Travel—we can’t wait to plan your next luxurious trip!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words about Mel! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!