• Skrill

Skrill

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Overview

Skrill has a rating of 1.19 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Skrill most frequently mention customer service, bank account, and credit card problems. Skrill ranks 185th among Payment Processing sites.

  • Service
    57
  • Value
    55
  • Quality
    54
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
23
27
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Waiting for their reply since customer service Ivan apparently does not have the "authority" to do it.
  • To make matters worse, $100 was taken from my bank account but the app only shows $50.
How would you rate Skrill?
Top Positive Review

“Easy to use and good customer service”

Aziz A.
4/18/23

Was extremely easy to register & set my account up. I found it simple to send an international transfer - I needed to contact customer services to ask them about something and I found it convenient to do so, able to get through quickly.

Top Critical Review

“They stole my money”

Gavran P.
1/29/24

They stole my money, 300 euros i wanted to tranfer ti CryptoCurrency. They stole it, cause they have malware on website which changes my Crypto adress to other one, case us reported to FBI. I ask them for refund they didnt answer 5 days. And when i say that im in procces of sueing that firma, they blocked and restricted my account. Such a bad experience and all this for 300 Euro. Thats a big shameeee. Doesnt recommend this service if you dont want lose your money like me.

Reviews (179)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (31) bank account (18)
Thumbnail of user aziza72
2 reviews
0 helpful votes
April 18th, 2023
Verified purchase

Was extremely easy to register & set my account up. I found it simple to send an international transfer - I needed to contact customer services to ask them about something and I found it convenient to do so, able to get through quickly.

Products used:
International moeny transfer to Euros

Service
Value
Quality
Thumbnail of user robr240
4 reviews
1 helpful vote
June 16th, 2020

I have used this several times for international exchange, Between Canada, Vietnam, Germany.
Pros:
- best exchange rate net of fees
- can use credit card to fund transfer with no extra fee
- generous referral program ($25 if you use robertr53 at time of transfer)
- fast during weekdays, sometimes as little as 30 minutes for money to arrive

Cons:
- ID verification a little buggy
- when paying by credit card, expect to call your credit card company to authorize transaction

Thumbnail of user garyw65
2 reviews
3 helpful votes
March 19th, 2018
• Updated review

A followup as to what happened locally. Presented the false charges from Skrill to my bank - the Huntington National Bank (Columbus) and were on it like pit bulls. They took care of the ALL the false charges, no problems to my account. One of many reasons, they have had my money for nearly 30 years. Always feel 'Welcome'. They'll be getting atta-boys on here so the 5 starts are not for Skrill.

SKRILL steals your money
March 19th, 2018
• Previous review

I noticed 3 charges all from SkrillUSA for the same amount of 77.18 all on the same day. All were not authorized and now I cant contact them. The number on their "help" page goes to a realty company. No other number is connected. I've written the NY Attorney General but do not expect much as I live in Ohio as is my bank. How did they get this new debit card number and what is with th 3 false charges. What else is there to do? Worse Skrill wants me to open an account before they'll answer any emails!

Thumbnail of user amanu6
2 reviews
1 helpful vote
March 23rd, 2020

Skrill can be transferred to many markets through a very good website There are many benefits of making a market payment through this account

Thumbnail of user victorf62
1 review
0 helpful votes
September 7th, 2019

Great app, they aren't charging any but they might charge in future, good exchange rate
Fast money transfer.

Thumbnail of user chittaranjunp
4 reviews
0 helpful votes
May 22nd, 2019

Skrill (Moneybookers) is global money transfer site. Skrill use is very easy. Skrill to skrill money transfer is free costing.

Thumbnail of user johno77
1 review
3 helpful votes
November 9th, 2015

I've been using skrill since 2010 till today to trade forex and i have never had any issue of them scamming the only issue i had was when they deducted money i owed without saying my account was -100 and when i deposited 300 there was only 200 in my account but they kindly explained and showed why when i asked so yeah i don't get what everybody else is saying.

Thumbnail of user petricadaniela
3 reviews
2 helpful votes
August 17th, 2016

However, it would be useful if they'd had some kind of agreement with PayPal and other big online financial institutions so it would be easier to send and receive money from and to other online platforms. Still, Skrill can issue a card for many citizens from many countries and they offer everything you need from online shopping and online finance managing solution.

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About the business

Make simple, secure and quick online global payments? From international money transfers to betting, trading, shopping and gaming.

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