SkipTheDishes

Driver stole my order! Support was no help said "to bad" we have no record of your order after I sent them screenshots of the confirmation, driver going the opposition direction then it saying "order cancelled" when I didn't cancel it! I WILL NEVER USE SKIP THE DISHES AGAIN THEY ARE RUDE AND STEAL YOUR MONEY AND FOOD!

They have no voice support, so you're stuck using their app, the wait times are a joke. They don't understand half of the time.
Couriers frequently spill or fail to properly deliver an order. Will never use them again.

I hate skip after this experience, and the way they handled it was so disgusting of them. I made an order, the careless courier dropped it off somewhere outside without calling or notifying me, someone stole it. They refused the refund because their couriers are "independent" which is short for, "once you pay & the money is secured in our pocket we don't care if you received it or not" "we don't care how it's handled either" that's what their actions say when they claim to have no responsibility over the people they trust our items with. What an embarrassment. So this is for anyone who thinks they're worth checking out, don't! Go for uber eats or others.

Ordered through skip from a local restaurant tonight, after not receiving my order and then contacting customer service, I waited on chat with them for about 30 minutes to be told they would not refund or look into it further. Never verified the address the driver said it was delivered to, no proof was given to me that it had been delivered anywhere besides the automated text message. I've used skip several times with no issues but after this incident and how poorly managed their customer service is, i will not be using their services again. No refund, no looking into it, and no verifying where the driver actually left it, and then tried to blame me by saying next time i should make sure the order details on my profile are correct.

Good luck trying to get your money back when they
Mess up your order! There is no telephone number you can use to talk to a human, and all you have is an email address for support that is staffed by incompetent dumb $#*!s who cannot understand a simple issue and just reply back with stupid responses! Disappointed! Why the $#*! are these support centers not located in the Americas?

Almost don't see the point to write this because it's been said 100 times over.
I've had enough of this company and will never use their service again. Driver stole my kids dinner then went off duty. Skip refused to do anything about it besides offer some dumb $5 credit for the inconvenience. They don't stand by their service AT ALL so every time you order you are risking the possibility of having to find another way to get it if they randomly decide not to show up. They refuse to re-send an order but will offer you skip credit to make another order yourself. They take ZERO responsibility for their couriers. ZERO.
I will just save myself the headache from here on out and find another way.

Please order straight from the restaurants. This people are a joke. Missing items all the time, just dropping food at your front door with sauce coming out from containers. The last delivery I got the delivery guy just made a mess at my front door and when I called to complain they offer a 5 dollars credit. Best part it's the customer service people names. Between Queen or king You chose. Never ordering from them again. THIS APP SUCKS. I still waiting for a phone call from the manager who supposed to call me last week.

Spent over $56 for dinner this evening for my son and myself which the courier marked it as delivered but it was nowhere to be found even though we saw he was close to the house on the map. Guess it ended up in Robert's big fat mouth somewhere in Mississauga. Just to make things even more frustrating, the useless customer services spout the same scripted drivel everytime I have had to get in touch with them. Unfortunately this is not the first time this has happened. I don't think I will be using Skip the Dishes anymore as its not fun wondering whether or not your meal will be delivered or not. Skip are just not reliable.