• SkinMedica

SkinMedica

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Overview

SkinMedica has a rating of 2.94 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SkinMedica most frequently mention allergic reaction, and customer service problems. SkinMedica ranks 12th among Anti Aging sites.

  • Service
    7
  • Value
    8
  • Shipping
    7
  • Returns
    7
  • Quality
    7
  • Yes
  • No refund
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
2
See all photos
How would you rate SkinMedica?
Top Positive Review

“I like it”

Matthew Osborne M.
5/28/22

I like product this company. It is very helpful for my skin. Thank your company so much, for my beautiful skin

Top Critical Review

“These products cause cancer”

Emma B.
8/8/23

I was on the phone with their customer service due to a defective product. The customer service agent was very rude and left incredibly long pauses, deliberately, to aggravate me. During this transaction I looked up the company and found that evidence suggests that the Growth Factors in these products may be linked to cancer. Because of the data, this brand is cannot be purchased in the EU.

Reviews (65)

Rating

Timeframe

Other

Thumbnail of user matthewosbornem
2 reviews
0 helpful votes
May 28th, 2022

I like product this company. It is very helpful for my skin. Thank your company so much, for my beautiful skin

Service
Value
Shipping
Returns
Quality
Thumbnail of user allis6
2 reviews
17 helpful votes
May 15th, 2020

The products are of high quality. They are amazing. They make my skin so tender. It's good when producers take care of their customers. Thanks. Recommend

Thumbnail of user huginna
7 reviews
1 helpful vote
November 21st, 2021

I have plenty of issues with my skin because I inherited such a bad skin from my grandparents. During the whole life I have been trying to do something in order not to look ugly. People don't want to communicate with me because of serious issues with my skin. I have decided to apply to special services which can provide me with professional dermatologists in order to get rid of this awful burden. Due to this service I started to communicate iwth a professional and he explained me how to fix my situation. I'm grateful o this person because he really gives great advice.

Thumbnail of user lujainf
2 reviews
1 helpful vote
August 28th, 2021

I bought a toner and a cream for redness. I am glad I've followed my friend's recommendation and accessed this site. Best fo all I like teh cream for redness. It really works.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenj251
2 reviews
12 helpful votes
January 20th, 2019

If there is one person on this planet who love nice body care products, then its me. But wondering around stores doesn't work form me. Only if I can get quality products in the comfort of my room, then my song will be SkinMedica

Thumbnail of user sureshs18
4 reviews
2 helpful votes
October 20th, 2019

I important product all people used are nicely and very importent human life and body magic remedies are importent

Thumbnail of user christinel91
1 review
1 helpful vote
October 10th, 2017

SkinMedica have very good products. Over 90% active ingredients in their products. Can see results in 2 weeks

Thumbnail of user frankb129
Frank B.
4 reviews
13 helpful votes
October 30th, 2015

I've shared TNS Essential Serum on my snapchat and with all of my girlfriends. My facialist introduced me to it saying I would be kissing her face after I used it because my skin would be so beautiful. Yup, she was right. 6 months later I use it every night and morning especially when my face is "going through something" due to stress or lack of sleep. I'm 30 years old. My other facialist thought I was 24!! She said if I keep using this and getting a facial once a month I'll be good to go for a while. It's a must have - always.

Thumbnail of user heleno16
1 review
10 helpful votes
April 3rd, 2015

I decided to try the GRASS regimen by SkinMedica a few months ago and now I am hooked. The TNS Essentail Serum has growth factors (representing the "G") and my skin has never looked more radiant. I also love the Vitamin C + E antioxidant for free radical defense.

Thumbnail of user lisav21
1 review
15 helpful votes
January 29th, 2015

I've been using botox and juvederm for years and now am on the Skin Medica system and my skin has never looked better. They have a great loyalty program: Brilliant Distinctions and I get points on everything I buy to redeem for any of their products.

Thumbnail of user stevenu6
Steven U.
6 reviews
1 helpful vote
June 23rd, 2016

I'm on my 3rd jar of the TNS Eye Repair cream. It's very moisturizing and creamy so I only use it at night and when I'm not wearing a lot of makeup in the daytime. A little goes a long way and I love the jar, you can get every little bit out of it so none is wasted.

Thumbnail of user barbaraq5
1 review
9 helpful votes
August 21st, 2014

I trust Allergan products and love the Skin Medica line. I've tried so many serums that made me instantly break out so when I tried TNS I was thrilled that it didn't clog my pores. Now I am using the eye repair cream as well and am very pleased with my skin's appearance.

Thumbnail of user barbaran52
Barbara N.
5 reviews
0 helpful votes
March 1st, 2016

Been using TNS eye repair for years. Prior to using I had dark circles under my eyes. Since I started using this product the circles are much lighter. It absorbs quickly and feel silky smooth to the touch.

Thumbnail of user sarahw59
1 review
10 helpful votes
April 19th, 2014

I love my Brilliant Distinctions account - they are always giving me coupons to put toward my botox and juvederm treatments! Every time I get botox I receive a $20 coupon towards my next visit. It is a great rewards program and makes my cosmetic treatments a little more affordable - every little bit counts!

Thumbnail of user mariak28
1 review
0 helpful votes
July 17th, 2014

I've been using the. 5 retinol complex by Skin Medica and am seeing some incredible results. My skin is firmer and brighter and I get compliments on my skin all the time. I can see why they call it a revolution.

Thumbnail of user sarahh
6 reviews
54 helpful votes
July 10th, 2008

Skin Medica is affordable and effective for many different skin types - I love the Skin Medica Facial Cleanser and Environmental Defense Sunscreen SPF 30. They are really quality products that are not outrageously expensive so they are great for everyday use. The cleanser is perfect for removing make up well, but it did not dry out my skin at all.

The sunscreen has green tea and caffeine for antioxidant protection and is a full spectrum physical sunblock, so it protects from UVA and UVB rays (which my dermotologist says is essential for preventing sun damage). And it does it without those icky chemical sunscreens!

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About the business

Skin care products developed to advance the science of skin rejuvenation through research, science, and innovation.

Business Attributes

  • Yes
  • No refund
  • Yes

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