• SkinMedica

SkinMedica

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Overview

SkinMedica has a rating of 2.94 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SkinMedica most frequently mention allergic reaction, and customer service problems. SkinMedica ranks 12th among Anti Aging sites.

  • Service
    7
  • Value
    8
  • Shipping
    7
  • Returns
    7
  • Quality
    7
  • Yes
  • No refund
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
2
See all photos
How would you rate SkinMedica?
Top Positive Review

“I like it”

Matthew Osborne M.
5/28/22

I like product this company. It is very helpful for my skin. Thank your company so much, for my beautiful skin

Top Critical Review

“These products cause cancer”

Emma B.
8/8/23

I was on the phone with their customer service due to a defective product. The customer service agent was very rude and left incredibly long pauses, deliberately, to aggravate me. During this transaction I looked up the company and found that evidence suggests that the Growth Factors in these products may be linked to cancer. Because of the data, this brand is cannot be purchased in the EU.

Reviews (65)

Rating

Timeframe

Other

Thumbnail of user andreask54
3 reviews
4 helpful votes
August 4th, 2021

Thanks for the quick and fine service. Products were delivered right on time and there wasn't even a single point that I found to complain about.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaceb
5 reviews
2 helpful votes
June 18th, 2021

Very effective skin care products has been developed by the SkinMedica. They have solution for every skin problem. Their all the Skin care products are developed using the advanced science. So, it's really safe to use on the skin. Makes the skin super healthy. Worth the money products.

Thumbnail of user calistag5
3 reviews
4 helpful votes
November 5th, 2021

I really liked all the products I have used (facial cleanser and tinted spf) the texture and smell is great. The only problem is the price, I know a few brands with lower cost and the same great effect.

Products used:
facial cleanser and tinted spf

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariaj63
Maria J.
5 reviews
19 helpful votes
April 26th, 2016

I'm thrilled to have HA5, this very lightweight gel-like serum, to add to my SkinMedica regimen. The HA5 just gives the most perfect lightweight yet plumping skin smoothing look to my skin (no silicone feeling at all BTW). It's just so good for my skin. Perfect addition for anyone's regimen. It feels like nothing is on my skin. I add HA5 right after washing my face AM & PM. It's simply amazing how smooth my skin becomes. Happy my skin is looking so good! Love this product. PS: It's a no breakout type of product. It's mild and like a water-weight gel which sinks in very fast. I love a new product that improves my skin so fast :)

Thumbnail of user helenj24
1 review
13 helpful votes
March 27th, 2015

I wanted a hydroquinone free skin lightener and one of my friend's recommended the Lytera product from Skin Medica. I have been using it for 3 months and have had amazing results. My sun spots have faded dramatically and my skin looks great.

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About the business

Skin care products developed to advance the science of skin rejuvenation through research, science, and innovation.

Business Attributes

  • Yes
  • No refund
  • Yes

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