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Sitejabber has a rating of 3.47 stars from 1,205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention customer service, online shopping, and good work. Sitejabber ranks 1st among Consumer Protection sites.
This company responds to reviews on average within 12 days
1 reviews
No critical highlights yet
Sitejabber is a game-changer for online shopping. Its reassuring ratings instill confidence, especially when navigating unfamiliar websites. With its AI-driven platform, millions of buyers like myself connect seamlessly with businesses and their offerings. Sitejabber's reliability and user-friendly interface make it a true blessing in today's digital landscape. I'm grateful for its commitment to integrity and wish more platforms followed suit.
I tried to remove an old review and this site will not let you correct or change or delete it? What good are you if changes can not be made to give the real truth about some business. So now it is time for sitejabber's review. 1 star I also noticed that since I did not upload a photo of myself, Sitejabber added a photo of a female instead, what was that all about? Try fixing your problems with this site!
I tried to remove an old review and this site will not let you correct or change or delete it? What good are you if changes can not be made to give the real truth about some business. So now it is time for sitejabber's review. 1 star I also noticed that since I did not upload a photo of myself, Sitejabber added a photo of a female instead, what was that all about? Try fixing your problems with this site!
Becareful using this you get charges USA dollars and they won't fix it or allow u to cancel your order even if you don't accept tickets
Now I tried to write a reveiw on Tmoble and the site won't let me submit it,,it keeps saying Tmoble.com is not a real site,,what garbage!Both companies
Tip for consumers:
This company T moble is garbage and treat their customers as such,,I'm being charged for 2 months of service and I have only had the phone since February 13th
Products used:
My old phone
Hi Marty, oh no! Can you send us a screenshot of the message you received when trying to submit your review on T-mobile at sayhello@sitejabber.com? It's also worth mentioning that your review will not submit if there is a typo in the URL. The correct domain should be www.t-mobile.com
This company own me accountability and transparence on how they trade with my $******* without earn nothing from them, which automatically gives me the power to involve WOR,CONS,ULT,ANC for their support on how my money will be recover.
Hey Joshua, thanks for writing a review but it seems like this was left for the wrong company. In accordance with our review guidelines, we’ll be removing your review from this profile, but feel free to leave it on the correct company's profile so they can see your feedback – thank you!
Prodayut razlichnyye podarochnyye karty, kupony i tak daleye. Snachala popolnyayesh' sayt na 50 yevro, potom okazyvayetsya, chto nuzhno popolnit' yeshcho na 50 yevro tak kak tam minimum mozhno pokupat' podarochnyye karty na 100 yevro. Potom okazyvayetsya, chto dlya moyego regiona net vaucherov. Den'gi spisyvayut i obeshchayut vernut' v techeniye mesyatsa na PayPal koshelok. Cherez pol mesyatsa pishut, chto ne mogut vernut' na PayPal i prosyat popolnit' yeshcho 100 yevro chtoby oni pereveli 200 yevro v bitkoinakh. Posle otkaza popolnit' yeshcho 100 yevro - blokiruyut i udalyayut akkaunt. Posle etogo sluzhba podderzhki ne otvechayet. Sayt svezhiy, khosting prodlon vsego-lish' do fevralya 2023 goda. Yavnyye moshenniki. Pol'zuyutsya tol'ko temi sposobami popolneniya gde ikh nevozmozhno otsledit'.
I don't see the point of this site. It's too expensive and you have to give out too much personal information. I believe it to be a scam site so be cautious about logging on.
Tip for consumers:
Scam fight. They will use your personal data against you.
Hello there, Lyle. Thank you for taking the time to write a review. The goal of Sitejabber is to provide people with the ability to avoid scam businesses. We encourage smart purchasing decisions by allowing users to find and leave feedback on brands and their products. Regarding your other concern, we take the privacy of our reviewers' personal information very seriously - you can learn more at sitejabber.com/terms and sitejabber.com/privacy. We have several layers in place to prevent fake reviews and spam/bot accounts. However, providing personal information such as your birthdate is completely optional.
Positive reviews are ignored, there is no organization, messages are not received, It's messier here than that time Napoleon invaded Russia...a complete cluster$#*!.
Tip for consumers:
Sitejabber is trash.
Hello Shogun. Thank you for your feedback. Can you send us more details at sayhello@sitejabber.com? We’d love the opportunity to make things right and will be waiting for your email.
Scammer!Scammer!Scammer! Scammer!Scammer! Scammer!Scammer!Scammer!Scammer!Scammer! Scammer!Scammer!hopper!
Tip for consumers:
Dont trust hopper
Products used:
Deposit is not refunded
Hi Elinor, thanks for the review but it seems like you may have left this for the wrong company. We kindly ask that you move your review so that the Hopper gets your feedback – thank you! :)
I tried to do what I thought was review for domino's through a Google search. This site came up so I fell for it. I completed a review to be asked to sign in which I did through Google. The review did not ever show but I did get me a damn account I didn't want and a box full of bs emails already. What a joke. Thank you sitejabber, my first and only review here is your 1 star.
Thank you for sharing your concern Dan. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. One of the possible triggers for this delay is when a review comes from a brand new account. This is due to a prevalence of bot accounts popping up for the sole purpose of leaving false reviews, whether positive or negative. We do apologize for this inconvenience and hope you understand!
Highly inaccurate. You can write anything about any site and it will post. Lots of fraudulent claims and spam among their reviews.
Hi Judge, our moderation team looks at what is being uploaded and then manually moderates each review. Review authenticity is also of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. If you notice a suspicious review, please flag it and we’ll expedite its review and removal (if needed).
U write a review completed 100%. I don`t receive any email regarding any issue or confirmation. My post no show up
Tip for consumers:
scamers
Hey Nicole, thank you for sharing your concern. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days.
One of the possible triggers for this delay is when a review comes from a brand new account. This is due to a prevalence of bot accounts popping up for the sole purpose of leaving false reviews, whether positive or negative. We do apologize for this inconvenience and hope you understand!
It is impossible to find the rental agreement after you create one. This site makes you put your card information in before you can do anything. I think it's a scam and I called my bank immediately after I put my information in. Once you create your rental agreement template in, you will not be able to find your rental agreement.
Tip for consumers:
Be honest and stop scamming honest people for their money
Products used:
This is a scam
Hey Fernando, it seems like you may have left this for the wrong company. We kindly ask that you move your review so that the correct company gets your feedback – thank you!
When I log out, my profile shows up as missing and says I'm not active. I've been making reviews for years. So, I have no idea what's going on. I've emailed support several times a day and today I emailed the help desk to try and resolve this. It seems like I have to email them every day, several times a day because I keep getting the "profile not found" message. If my profile isn't found, why can I still make reviews and log in?
Tip for consumers:
I've emailed *******@sitejabber.com several times and have not gotten a reply once. On 5/2/23, I emailed *******@sitejabber.com and got an auto reply that said they would respond in 3-5 business days. I called SiteJabber's phone number but it said that the google voice subscriber is not available and to leave a message. According to the chrome extension the phone number is *******806.
Hi Miriam, we're sorry for any frustration this situation has caused. We've looked into your profile and have corresponded with you via our helpdesk. As mentioned in these emails, our system has been automatically flagging your reviews and account as spam due to the use of referral codes. Instead of putting these codes in the text of your review, we advise you try including them in a photo or video instead. Hope this helps – please let us know if there's anything else we can help with.
Not excepting my posts. After a attempting to give a less than great review to another company site- jabber would not post my post. Maybe they just except great reviews for the companies they represent or analyze.
Hey Lawrence, thank you for sharing your concern. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. We value all types of honest feedback, positive and negative. If you continue to have issues please reach out to us at sayhello@sitejabber.com.
I have spent an hour trying to post a review. I entered everything to substantiate my purchase including the order number. Sitejabber wanted me to sign in. Apparently I'd written a review there before. They sent me a temporary password which they REFUSED TO RECOGNIZE OR ACCEPT. They then attempted to force me to complete a profile which inluded all types of personal data, including my photograph and date of birth. I have no intention of providing everything they want. They are not entitled to it. As a result I am unable to warn other consumers about the product I purchased and had a legitimate problem with.
Products used:
Na
Hi there, we take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms and sitejabber.com/privacy. We do have several layers in place in our efforts to prevent fake reviews and spam/bot accounts. Providing personal information such as your birthdate, however, is completely optional. If you have further concerns please reach out to us at sayhello@sitejabber.com
Unable to login and always says to write email to the company, Please contact *******@sitejabber.com for further assistance what is this nonsense
Tip for consumers:
N/A
Hi Sunny, thanks for the letting us know and we apologize for the inconvenience this has caused you! It's possible that you encountered this issue while attempting to log in through our business website. We recommend trying to log in via sitejabber.com instead. If the problem persists, please don't hesitate to provide us with more information at support@sitejabber.com. We will fix the login issue for you.
Shonky website, actively encourages negative reviews and I guarantee if I had a business account I could sign up, pay them money and "improve my listing". Any review website that has a character minimum to leave a review is encouraging negative ranting people.
Hey Andrew, we appreciate you taking the time to share your concerns with us.
Our goal is to gather genuine experiences, whether positive or negative, in order to help others make informed decisions. We want to assure you that our platform does not solely promote negative reviews. We value all feedback in order to provide authentic user experiences.
To clarify, we do not charge businesses to remove reviews. Negative reviews can only be taken down if they violate our Terms of Service – you can learn more at https://www.sitejabber.com/faq#filter.
Our platform collects and publishes reviews from various sites, not just Sitejabber. Additionally, we offer a "Resolution Window" for customers to address any concerns they may have.
The character limit is intended to encourage detailed and insightful reviews, fostering understanding rather than encouraging rants. Please don't hesitate to contact us if you have any further concerns so that we can assist you further.
Most of reviewer are whiners and disgruntled people who come just to complain.
There is incentive for millions of normal people to come to write reviews.
Hi Krzysiek. To allow for full transparency, we don't prevent reviewers from leaving negative feedback. That being said, Sitejabber doesn’t spotlight negative reviews over positive ones either.
After I posted review my entire online profile was hacked. My credit card and address and phone. My phone blew up! I had over 100 calls a day and hundreds of emails I couldn't even go through per day.
Tip for consumers:
Please please don’t sell my info
Hey Suzanne, we take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms and sitejabber.com/privacy. We do not sell or share anyone's personal data. Can you please reach out to us at helpdesk@sitejabber.com? We’d like to further investigate this matter. Thank you.
Wanted to do a quick review but this website SITEJABBER makes it difficult. Go to another review site if you want an easy tie to do an honest review
Tip for consumers:
Just dont do it
Products used:
NOTHING because they are losers
Hey Michael, we’re sorry to hear you weren’t able to submit a review. Can you share more details about your experience at sayhello@sitejabber.com? We’re happy to help get the review submitted. We look forward to hearing from you.
Site Jabber asked me to leave my date of birth.So that my review would look more legit.They refused to let me leave my date of birth.
Tip for consumers:
They apparently don't like some people making there reviews legit.
Products used:
Verification
Hi Ceylin. We do ask for (optional) birthdates using a date picker, so if the format doesn’t match up, you may see an error message. We apologize for the inconvenience and misunderstanding. If you have additional concerns, please reach out to sayhello@sitejabber.com. We’re happy to help.
I just wrote a review for JM Bullion and then accepted the cookies agreement from sitejabber.com and then it automatically brought to this page and said (Welcome Linda) well, I'm not Linda! I don't know what happened, but this is very bothersome. I will continue to follow up with sitejabber.com to hopefully get this corrected. "Sorry Linda for writing a review from your profile" By the way my name is Pete.
Hi there, we apologize for the apparent mix up. Can you please shoot us a message at sayhello@sitejabber.com with further details, including your name and account email address. We look forward to making things right.
I think positive reviews can't be real, they really don't do their job...
Hi there. Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake. Hope this helps.
This web site SUCKS BIG TIME¡¡!@!@!¡!
Tip for consumers:
NO!!!!!
Products used:
None
Hey Tim, we're sorry to hear this. Can you send us more details at sayhello@sitejabber.com? We’ll be waiting for your email. Thank you.
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Hey Andrew, we apologize for the inconvenience caused.
You can update your review by logging into your Sitejabber account at sitejabber.com/login and then using the links located by clicking the 3 dots next to the review on your profile page. You can navigate to your profile by using the drop-down menu at the top of the page (three lines on the upper left of our mobile site, or the arrow next to your name in the upper right of our desktop site) and clicking "My Reviews."
If you would like to completely replace the original review or fix errors, please use the "Edit Review" option. If you'd like to simply add new information and keep the original review intact, please use the "Submit Update" option.
Please send us an email at sayhello@sitejabber.com if you have any questions!