• Simply Safe

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Overview

Simply Safe has a rating of 4.17 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Simply Safe ranks 118th among Home Security sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
How would you rate Simply Safe?
Top Positive Review

“Highly recommend Simplysafe”

Roy M.
8/20/22

This is a do-it-yourself home security system. I purchased my system from Bestbuy and had the entire system installed in an hour. There is no way that you can mess it up. The camera quality is excellent. Don't let the company name fool you. This system gives you all of the high tech security that you will need and customer service is great. This security system makes you feel Simply Safe.

Top Critical Review

“NO SECURITY WITH THIS SYSTEM!”

Renee M.
2/12/18

I picked this security system because of reviews I read and the price. I am learning that you can't really rely on either. I was having issues with the system when I got it. The camera didn't work, two of the three door sensors didn't work and the motion detector didn't work. I also needed assistance setting up the monitoring system. I called their customer service number every day for a week. After being on hold for at least 10 minutes each day I hung up to call back the next day and the same thing happened. I left a message with my phone number each day but no one ever returned my call. I never set up the monitoring system with the police station and one night, all of a sudden they alarm goes off for absolutely no reason. SS called me and I told them it was a false alarm and I never set the monitoring up. This was the only time anyone called me. They wouldn't report it as a false alarm and 10 minutes the police are at my door. DON'T buy this system. I believe it is a scam!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user roym531
2 reviews
6 helpful votes
August 20th, 2022

This is a do-it-yourself home security system.
I purchased my system from Bestbuy and had the entire system installed in an hour. There is no way that you can mess it up. The camera quality is excellent. Don't let the company name fool you. This system gives you all of the high tech security that you will need and customer service is great. This security system makes you feel Simply Safe.

Products used:
All home security options.

Service
Value
Shipping
Thumbnail of user mikez47
3 reviews
2 helpful votes
February 28th, 2018

Bought a Simply Safe alarm system. Easy to install. Works well so far. I do need to get a couple of extra bells and whistles, extra key pad. I did not hook up a telephone line yet to have it monitored. The alarm with the system is quite loud.

Thumbnail of user reneem65
5 reviews
55 helpful votes
February 12th, 2018

I picked this security system because of reviews I read and the price. I am learning that you can't really rely on either. I was having issues with the system when I got it. The camera didn't work, two of the three door sensors didn't work and the motion detector didn't work. I also needed assistance setting up the monitoring system. I called their customer service number every day for a week. After being on hold for at least 10 minutes each day I hung up to call back the next day and the same thing happened. I left a message with my phone number each day but no one ever returned my call. I never set up the monitoring system with the police station and one night, all of a sudden they alarm goes off for absolutely no reason. SS called me and I told them it was a false alarm and I never set the monitoring up. This was the only time anyone called me. They wouldn't report it as a false alarm and 10 minutes the police are at my door. DON'T buy this system. I believe it is a scam!

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About the business

SimpliSafe protects over two million Americans with easy-to-use, award-winning home security. There are no long-term contracts. 24/7 professional monitoring is $14.99/month. Make home feel safe again today.

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