Simple.biz Reviews Summary
Simple.biz has a rating of 4.7 stars from 2,218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, star service and timely manner. Simple.biz ranks 17th among Website Design sites.
Mcgyver listened very well to what needed to be accomplished. He was very helpful in getting things done and provided clear action steps. I appreciate his timeliness and overall professionalism.
Leo is very willing to reach out. Leo responded in a professional manner.A
Josh was professional, patient, courteous, and knowledgeable. I got what I wanted to be done.
John called me back right away and was very accommodating. He and the team gets all the edits done right away.
He is willing to fix things on the fly, which makes one less thing I have to worry about. Everyone I have talked to at simple.biz has been professional and courteous. Sterling especially has been open to what I want done with my website and I appreciate him working with me.
Since I spoke to John on day 1, he explained everything and did what he promised. I am satisfied with his work.
You shows passionate for the job. Being considerate to me in a timely manner
Simple Biz did exactly all the things they said they would do! My website is here and I like what I'm seeing.
You were patient and able to answer our questions. You were knowledgeable about your product, and how you got to change the wording instantly.
I appreciate being able to walk through the whole changes that were made.
I appreciate that we were able to do the quick edits in realtime.
I appreciate that everything was taken into consideration and noted in working to fix the site.
John was able to give me a detailed update on our eCommerce, and clarified the payment system as well as shipping options. I am glad to take this further with the team.
Elijah set something up right away work on what I needed
He was nice and I wish that I have gotten him sooner as my project manager. He was able to reassure me that the changes I want done will be completed.
You've been very helpful. Customer service is fine.
They are Making it Right
I hired a freelancer from UPWORK to update my 22-year-old floating dog ramp website. The developer ended up deleting a file in the file manager and my site was gone, reviews and all.
After trying to find someone to either fix it or create a new site, I got a call from Simple.Biz I listen to the sales pitch and told the person I was desperate, and I needed my website up and running
They told me 9 days for a website. It is going on 5 months. They had a site mostly done in 2 weeks, and for the most part it looked great, however I was quite vocal about what I did not like. I would send them mockups of the header and the footer and complained about the resolution of pictures they were using. For a long time, there were no changes made to the site. Jeff the project manager is polite, and sounds like a young guy. I would have appreciated if he just talked straight, I would ask him specific questions, and he always managed to evade answering them.
I got fed up and posted a negative review. A person named Dillon called and said he was going to be in charge of my account
Since Dillon stepped in, I have seen a lot of movement and improvements. I can tell they have in good faith tried to make me happy.
My site is almost ready to go live, and I am feeling hopeful that customers will find our products. I think Simple Biz has a good concept, however their implementation needs improvement. They should have given me a questionnaire asked a few questions about my business goals, or what the keywords I want to capitalize on. I'm honestly rooting for them and want them to win. I have given them 2 more days to get any bugs out of my site. Once am satisfied, I have three more sites that I need done. Even thought I posted a scathing review. The company has creative and technical talent, and they are trying, and that is what I need to see more than anything. I will keep updating this review!
John knows what to do with the site, and answers questions immediately. He is also easy to talk to.
Elijah knows exactly where I need to go to make the changes that I need and has told me all the options I have to save time.
Andrew, I have a lot of puppy pictures to change, my dogs are top of the line we will need to update pictures like the yorkie. Website is very good!
You guys have good customer service. The work is fast and good.
Very quick and prompt with your website. You guys know what you're doing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members